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Harrells Auto Service Owen

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(446 Reviews)
-100
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
2
Total ReScores
4.5
ReScore Average
-100
Net Promoter Score ®

Business Details

Contact
(910) 487-5550

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
8:00 AM - 1:00 PM
Sun
closed
* Eastern Time (Us & Canada)
140 Owen Dr Fayetteville, NC 28304
Harrells Auto Service Owen's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(446 Reviews)

CJ
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Cameron J.
Fayetteville, NC
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/14/2023
0
They price gauge your repair cost!
This business will rip you off and charge you three times the price for any repairs.

LK
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Liesel K.
Fayetteville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2020
Great Service Above and Beyond
Had moderate electrical issues with the wiring around the battery which these guys managed to not only fix, but correct my cruise control which died a year ago. Thanks guys. You are the best!
Recommended

RK
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Ronald K.
Fayetteville, NC
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/17/2020
Sloppy Work and Customer Service
Took my vehicle there for a simple oil change, arrived home and oil leaking all over the place. Took it back the next day to locate the problem and they didn't remove the shield in order to get to the oil filter, causing oil to lay up on the shield and leak on road and driveway and garage. That shield is required to be removed in order to reach the oil filter. Will not be going back there.
Not Recommended

LC
Lanny C.
Fayetteville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/05/2019
verified customerVerified Customer
Category: Service
Lanny said the business's staff did a good job and everyone is a pleasure to work with. He stated he always recommends them.
Recommended

DC
Debra C.
Fort Bragg, NC
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/13/2018
verified customerVerified Customer
Category: Service
Debra said they did a diagnostic on her vehicle and never called her back with the results. She called them and they told her there was a nail in her tire but they couldn't fix it because the balancer wasn't working.
Recommended

VH
Vincent H.
Fayetteville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2018
verified customerVerified Customer
Category: Service
Vincent said they were very decent, did what the said they were going to do and finished when they said they would.
Recommended

AS
Anthony S.
Garland, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2018
verified customerVerified Customer
Category: Service
Anthony said they did a very good job.
Recommended

BE
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BRUCE E.
Hope Mills, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2018
verified customerVerified Customer
Customer service is outstanding.
Outstanding service from the moment you walk in the building. Josh at the front desk always gives you his utmost attention. The entire crew is to be commended.
Recommended

AG
Akele G.
Fayetteville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2018
verified customerVerified Customer
Category: Service
Akele said the business is very professional.
Recommended

WS
William S.
Fayetteville, NC
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/20/2018
verified customerVerified Customer
Category: Service
William said his customer service experience was not enjoyable, He said the front service advisor had a matter-of-fact attitude for everything and he said he felt the man had no customer service experience at all. He stated he will not be going back to this location.
Not Recommended

WR
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WENDY R.
Fayetteville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2018
verified customerVerified Customer
Professional service as always
Very knowledgeable mechanics. Many thanks
Recommended

RE
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RICHARD E.
Fayetteville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2018
verified customerVerified Customer
Great service
My car was serviced quickly. I was treated courteously.
Recommended

DA
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DANNY A.
Fayetteville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2018
verified customerVerified Customer
Service to my truck
Never have to schedule to get the work done. Walk in and get it done. People are friendly and professional.
Recommended

SF
Sean F.
Fayetteville, NC
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/06/2018
verified customerVerified Customer
Category: Service
Sean said the service was fine.
Recommended

Verified Customer
Lumberton, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/02/2018
verified customerVerified Customer
They were personable and professional. Service done in timely manner
I had a state inspection and the service was perfect. I was in and out in a timely manner. I was so pleased with the way everything was handled from beginning to out the door.

Thank you.
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