Harrells Auto Service Owen


Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

331 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
97% Would Recommend
Latest Review 1 day ago
Jerry H. on 02/23/2018
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Jerry said the business did all right with him.
Vehicle: Chevrolet Colorado
Category: Service
Service Date: 02/21/2018
Review Created: 02/23/2018
This review was collected via phone interview by Customer Research Inc.
Chelseann M. on 02/15/2018
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Chelseann said this business is great. Joshua and Mike Davis have been exceptional in solving her past and current issues.
Vehicle: Ford Explorer
Category: Service
Service Date: 02/13/2018
Review Created: 02/15/2018
This review was collected via phone interview by Customer Research Inc.
Harvey W. on 02/12/2018
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Harvey said the staff were efficient, friendly, and helpful. They were convenient and he was glad he found them.
Vehicle: Porsche Cayenne
Category: Service
Service Date: 01/16/2018
Review Created: 02/12/2018
This review was collected via phone interview by Customer Research Inc.
Jerry H. on 02/09/2018
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Jerry said there was a little bit of wait time that he thought could have been avoided.
Vehicle: Toyota Camry
Category: Service
Service Date: 01/27/2018
Review Created: 02/09/2018
This review was collected via phone interview by Customer Research Inc.
JEAN C. on 02/02/2018
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"Excellent service "
Always professional and efficient!
Vehicle: Buick Park Avenue
Service Date: 02/02/2018
Review Created: 02/02/2018 08:03 PM
DANNY A. on 02/02/2018
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"Service to my truck"
The technicians at the front counter were very helpful and knowledgeable about what my truck needs were. When asked about the types of fluid charges my truck needed and at what interval they should be performed they were able to provide that information with no hesitation. I asked what fluids should be used in my truck, older truck with 138k miles they knew without looking it up. I was impressed that they did not suggest a lot of work for such an old truck. They stated they would check it each time to see what would be needed.

I owned and ran an auto repair shop for several years and am impressed with the knowledge and honesty of the personnel there. I will be returning to have both of my vehicles serviced there.

Thank you for your high quality of service.
Vehicle: GMC Sierra 1500
Service Date: 01/29/2018
Review Created: 02/02/2018 01:08 PM
HEIDIE B. on 02/02/2018
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"Great Service!! "
I had my engine light come on, and Robbie the service manager at the Owen drive location was more than helpful!
They had it diagnosed in just a few minutes and set me an appointment for next day service. He called as soon as it was ready (which was less than 2 hours)and explained in detail the service performed. also provided recommendations for other preventative maintenance. Wonderful experience, no pressure and good honest people. I would recommend to all.
Vehicle: Cadillac SRX
Service Date: 02/01/2018
Review Created: 02/02/2018 07:07 AM
NICOLE M. on 01/27/2018
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"The warm welcome "
The service and prices are just amazing. All the employees made your feel welcomed, the owner Robert came and talked to me about what's going on with my car. Came up with plan and price to fit my budget and had my car back before schedule time. Good guys I will be coming back for more services.
Vehicle: Nissan Sentra
Service Date: 01/26/2018
Review Created: 01/27/2018 07:17 AM
BRIANNA C. on 01/24/2018
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"Great Customer Service"
My daughter took her truck in on Saturday 1/19/17 for an estimate and repair. I was helping her with the cost of the repair because she is a college student. Over several phone calls, Robbie was so helpful and patient, he answered all my questions and let me pay for the repairs over the phone, so I wouldn't have to travel over two hours. He even called to update me on the progress when the work was going to take a little longer than expect. The work was completed by Tuesday afternoon and so far so good. Thank you so much for your kind service.
Vehicle: Dodge Pickup
Service Date: 01/23/2018
Review Created: 01/24/2018 03:21 PM
JIM H. on 01/24/2018
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"Harrlells matched Honda's price for a tire rotation."
Harrell's matched Honda's price for the rotation of my tires AND installed my new hubcaps at the same time, in less than 30 minutes. No waiting. Also I got some good advice on tire rotation frequency and oil change philosophy. Very friendly team, and easy to work with.
Vehicle: Honda Civic Sdn
Service Date: 01/23/2018
Review Created: 01/24/2018 07:28 AM
JOSHUA H. on 01/23/2018
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"Job well done."
Excellent service.
Vehicle: Chevrolet Silverado 2500HD
Service Date: 01/23/2018
Review Created: 01/23/2018 11:47 PM
ERNEST J. on 01/23/2018
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"Harrells Auto Owen"
Very helpful friendly and punctual. Made suggestions was attentive to all my concerns. completed the inspection and filed the necessary paperwork for DMV. Was very pleased.
Vehicle: Hyundai Tucson
Service Date: 01/22/2018
Review Created: 01/23/2018 09:33 AM
DANIEL S. on 01/22/2018
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"Great customer service "
Awesome service will recommend!!
Vehicle: Jeep Cherokee
Service Date: 01/19/2018
Review Created: 01/22/2018 03:06 AM
Joseph W. on 01/18/2018
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Joseph said the staff did a good job.
Vehicle: Lincoln Town Car
Category: Service
Service Date: 01/16/2018
Review Created: 01/18/2018
This review was collected via phone interview by Customer Research Inc.
Micheal D. on 01/13/2018
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Micheal said the business was good.
Vehicle: Jeep Patriot
Category: Service
Service Date: 01/12/2018
Review Created: 01/13/2018
This review was collected via phone interview by Customer Research Inc.
Connie M. on 01/12/2018
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Connie said the business has done very well for her. They took her in right away and did a good job.
Vehicle: Mercedes-Benz S420
Category: Service
Service Date: 01/10/2018
Review Created: 01/12/2018
This review was collected via phone interview by Customer Research Inc.
Domenick S. on 01/12/2018
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Domenick said the employees helped him out a lot. They recommended him to a specialist.
Vehicle: Volkswagen CC
Category: Service
Service Date: 01/10/2018
Review Created: 01/12/2018
This review was collected via phone interview by Customer Research Inc.
Doris B. on 01/11/2018
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Doris said the facility does excellent work and she trusts them. They even give her a warranty on the service performed to her vehicle.
Vehicle: Kia Spectra
Category: Service
Service Date: 01/08/2018
Review Created: 01/11/2018
This review was collected via phone interview by Customer Research Inc.
Robert F. on 01/11/2018
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Robert said the business did a great job.
Vehicle: Dodge Caravan
Category: Service
Service Date: 01/09/2018
Review Created: 01/11/2018
This review was collected via phone interview by Customer Research Inc.
Donald L. on 01/11/2018
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Donald said this business is timely.
Vehicle: Honda Civic Cpe
Category: Service
Service Date: 01/09/2018
Review Created: 01/11/2018
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 331 in total