Overview

Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

369 Reviews

98% Would Recommend
Latest Review 5 days ago

Reviews


SC
Sarah C.
Lawrence, KS
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Sarah said she does not have any problems with the business.
This review was collected via phone interview by Customer Research Inc.

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Bella C.
Lawrence, KS
Honda Civic Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Spoke with Bella's father. He said he tried to bring the vehicle to two other places but they were too busy, so he called the business and they were able to get him in the next day. The price was reasonable and the service was quick.
This review was collected via phone interview by Customer Research Inc.

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Bonnie U.
Lawrence, KS
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Bonnie said the staff got done what she needed done.
This review was collected via phone interview by Customer Research Inc.

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Brian T.
Kansas
Chrysler 200
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/03/2018 Category: Service
Brian said he called and has to go back for some follow up work, due to his service not being completed.
This review was collected via phone interview by Customer Research Inc.

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Bonnie F.
Kansas
Plymouth Breeze
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
Bonnie said at this business the staff at the counter were great. . They are really nice and do a great job. Very rarely has she ever had customer service as good as that at this business.
This review was collected via phone interview by Customer Research Inc.

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Matt D.
Lawrence, KS
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Matt said the employees did a great job. The owner actually came to his house and jumped his vehicle, so he could take the vehicle to this facility.
This review was collected via phone interview by Customer Research Inc.

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Cali B.
Kansas
Jeep Patriot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Cali said the service was great. The employees were awesome, they made sure she got in when needed so her vehicle could be ready, and everything was right.
This review was collected via phone interview by Customer Research Inc.

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Eric L.
Kansas
Jeep Liberty
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Eric said he likes the customer service and the speed of service.
This review was collected via phone interview by Customer Research Inc.

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Sharon N.
Lawrence, KS
Toyota Avalon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Sharon said the staff had great customer service, they were fast, and had reasonable pricing.
This review was collected via phone interview by Customer Research Inc.

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Matt W.
Kansas
Mitsubishi Lancer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Matt said he did not have any issues and everything went as planned. The staff is courteous and the service was quick.
This review was collected via phone interview by Customer Research Inc.

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Jay S.
Lawrence, KS
Ford Expedition
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Jay said he is very satisfied with the work and it was a pleasant experience.
This review was collected via phone interview by Customer Research Inc.

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Fred W.
Lawrence, KS
Pontiac Grand Am
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Fred said the employees are very good people, they're always really good to him and even drop him off and pick him up if he needs a ride. He's been a customer for years and has never had a problem.
This review was collected via phone interview by Customer Research Inc.

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Anthony G.
Lawrence, KS
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Anthony said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

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Bonnie U.
Lawrence, KS
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Bonnie said this business did good work. She would have liked if they offered her a loaner vehicle instead of her asking them for one.
This review was collected via phone interview by Customer Research Inc.

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Jeff K.
Kansas
Mercedes-Benz E350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Jeff said the service was great overall.
This review was collected via phone interview by Customer Research Inc.

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John B.
Lawrence, KS
Nissan Sentra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
John said he loved this business. He has been using them for a long time.
This review was collected via phone interview by Customer Research Inc.

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Michael W.
Kansas
Mazda Mazda3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Michael said the work was done quickly and in a timely manner, even though many parts were involved. The business really took care of him and they used the parts he had already purchased.
This review was collected via phone interview by Customer Research Inc.

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Alex M.
Lawrence, KS
Toyota Corolla
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/17/2018 Category: Service
Alex said he appreciates the service the business provided. They are thorough and give him good information. It did take longer than expected for the oil change. .
This review was collected via phone interview by Customer Research Inc.

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Katie D.
Lawrence, KS
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Katie said they make it a point to get her in and take care of her vehicle.
This review was collected via phone interview by Customer Research Inc.

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Gary A.
Lawrence, KS
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Gary said the staff know what they're doing, and they are good at what they do.
This review was collected via phone interview by Customer Research Inc.