Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

353 Reviews

98% Would Recommend
Latest Review 7 days ago

Reviews


MW
Michael W.
Kansas
Mazda Mazda3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Michael said the work was done quickly and in a timely manner, even though many parts were involved. The business really took care of him and they used the parts he had already purchased.
This review was collected via phone interview by Customer Research Inc.

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Alex M.
Lawrence, KS
Toyota Corolla
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/17/2018 Category: Service
Alex said he appreciates the service the business provided. They are thorough and give him good information. It did take longer than expected for the oil change. .
This review was collected via phone interview by Customer Research Inc.

KD
Katie D.
Lawrence, KS
Toyota Prius
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Katie said they make it a point to get her in and take care of her vehicle.
This review was collected via phone interview by Customer Research Inc.

GA
Gary A.
Lawrence, KS
Ford Taurus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Gary said the staff know what they're doing, and they are good at what they do.
This review was collected via phone interview by Customer Research Inc.

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Matt S.
Lawrence, KS
Chevrolet Malibu
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Matt said the employees were nice, prompt, and fixed everything he asked them to. He has no complaints.
This review was collected via phone interview by Customer Research Inc.

CJ
Chancelor J.
Kansas
Ford Escape
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/02/2018 Category: Service
Chancelor said that the business left the dipstick for the vehicle out a little bit, but they did a wonderful job.
This review was collected via phone interview by Customer Research Inc.

FW
Fred W.
Lawrence, KS
Pontiac Grand Am
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018
Excellent Srvice1
My headlights work very well now, I appreciate your repairs to my vehicle!!

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Nick N.
Eudora, KS
Pontiac Bonneville
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Nick said the business provides quality service.
This review was collected via phone interview by Customer Research Inc.

VD
Victor D.
Kansas
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018 Category: Service
Victor said the business was pleasant, thorough and very nice.
This review was collected via phone interview by Customer Research Inc.

DS
Dave S.
Kansas
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Dave said Tom the owner was super helpful, and the business did a good job. They had good prices and they were responsive. He is thankful for their help.
This review was collected via phone interview by Customer Research Inc.

BB
Ben B.
Lawrence, KS
Chrysler Pacifica
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018
Quick service, professional and very friendly!
I though I had a transmission issue and was dreading the worse case scenario. I started calling the closest transmission shops possible and Harris was the first shop that could get me in within a day.
I'm from Lawrence, so I knew they were a good shop, I'd just never had a transmission problem before and as I said, I was pretty convinced that a major repair was needed.
They diagnosed the issue as a bad motor mount, installed it, and had me back on the road by the end of the day! Spectacular news on our end. No way was I going to be able to afford a new transmission or start in on car payments.
As nice as that is, it's how well they handled the whole process that really shines through. I never once felt like I was being mistreated or ignored. Honesty is getting harder and harder to come by and the team at Harris Auto Repair left a great impression on me that I won't soon forget!

TM
Thomas M.
Kansas
Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018 Category: Service
Thomas said the staff at this business was helpful and quick .
This review was collected via phone interview by Customer Research Inc.

FY
Franklin Y.
Kansas
Chevrolet Cavalier
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018 Category: Service
Franklin said he appreciated the staff were kind and gave him a $20 credit coupon.
This review was collected via phone interview by Customer Research Inc.

CW
Clareen W.
Lawrence, KS
Jeep Liberty
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2018 Category: Service
Clareen said the business was very informative.
This review was collected via phone interview by Customer Research Inc.

AL
Annetta L.
Lawrence, KS
Ford Crown Victoria
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2018 Category: Service
Annetta said the tires and windshield wipers are great. She likes the people and the service there.
This review was collected via phone interview by Customer Research Inc.

CR
Cedric R.
Lawrence, KS
Dodge Grand Caravan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2018 Category: Service
Cedric said the staff were very polite, that they did their research, took their time, solved the problem quickly, and were honest. He said they are good people, that he likes them, and will be back in the future for service.
This review was collected via phone interview by Customer Research Inc.

PS
Perdy S.
Kansas
Mercury Sable
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2018 Category: Service
Spoke with Perdy's son. He said the staff members are the best. Every vehicle they've serviced of his, has been returned to him in great shape. He's happy with the repairs that were done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

ES
Evan S.
Kansas
Ford Mustang
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2018 Category: Service
Evan said the staff were all nice, prompt, thorough, and they provided good service in a timely fashion.
This review was collected via phone interview by Customer Research Inc.

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Jacob O.
Kansas
Ford Escape
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/22/2018 Category: Service
Jacob said he's happy with it.
This review was collected via phone interview by Customer Research Inc.

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Grace S.
Overland Park, KS
Mazda Mazda3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2018 Category: Service
Spoke with Sandy. She said everything was easy and all of her questions were answered. It was done on time as well.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 353 in total