Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

135 Reviews

99% Would Recommend
Latest Review 5 days ago

Reviews


HM
Harald M.
Orland, CA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018
Awesome!!
This is by far the best mechanic around. They have gone above and beyond to take care of us( including sending a tow truck 160 miles at their expense;to pick up our F250 & bring it back ...Geico would only take it to the nearest Ford dealer..not helpful)Their customer service is beyond compare. We have sent all our friends & family here and will continue to give Harris Truck our business in the future

CC
Carl C.
Corning, CA
Ford Super Duty F-350 SRW
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Carl said the staff are awesome people. They were cooperative. They did a lot of services at no cost in order to find the problem.
This review was collected via phone interview by Customer Research Inc.

GM
George M.
Orland, CA
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
George said he has been going to them for twelve years.
This review was collected via phone interview by Customer Research Inc.

SM
STEVE M.
Corning, CA
Ford Excursion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018
Technically persistent & takes responsibility for the work and service they do.
After a particularly difficult to diagnose fuel issue with our 04 Ford 6.0 diesel that took several revisits to ultimately resolve, Gary did not give up or shy away from addressing it each time. He took professional responsibility and did not charge us for many hours of labor for the revisits. His professional integrity is rare and refreshing in todays business world. I would recommend Harris Truck to anyone based on that experience alone.

KS
Katherine S.
Orland, CA
Lincoln LS
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/23/2018 Category: Service
Katherine said the business was wonderful and communicated with her well. She would have liked it if the business had taken her vehicle on a short test drive after the service to make sure everything was working correctly.
This review was collected via phone interview by Customer Research Inc.

RW
Rick W.
Butte Valley, CA
Ford Super Duty F-450 DRW
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
Rick said he always receives good service from the staff at this facility.
This review was collected via phone interview by Customer Research Inc.

MG
Mark G.
Chico, CA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Mark said this business is very good, prompt, and reasonable.
This review was collected via phone interview by Customer Research Inc.

BW
Barbara W.
Orland, CA
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/12/2018
Don’t honor their work
I took my dodge diesel pickup there for a starting problem. $3000. and 3 visits the problem was not fixed. Called to bring it in again and I was told they were booked several weeks out. Very frustrating but I ended up searching for a new mechanic who actually fixed my pick up. Unsuccessfully, I spent $3000. With Harris Truck and Auto for parts and labor that were not needed but at least I found a great mechanic and my pickup is up and running. The people there are nice but don’t honor their work.
GARY H. from Harris Truck And Auto Repair responded on 07/13/2018

Truck was towed in the first time for crank no start. scaned for codes P0181 injection pump fail. Replaced pump truck stared and ran. 3 weeks later Barbara called said doing the same thing but it started just long crank after sitting. Barbara brought it in with out an appointment we did find a fuel leak at fuel filter housing it needed to be replaced we had set up 3 different appointments set but Barbara never did show up for any of them, we tryed to help her out but Barbara would not work with us. 


KN
Kelsey N.
Orland, CA
Ram 2500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Kelsey said he loves this business. They are polite and knowledgeable They do very good work.
This review was collected via phone interview by Customer Research Inc.

JM
Jim M.
Corning, CA
HUMMER H1
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Jim said the staff was good.
This review was collected via phone interview by Customer Research Inc.

CQ
Ceser Q.
Los Angeles, CA
Dodge Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/06/2018 Category: Service
Cesar said the business provided good service. The staff was very professional.
This review was collected via phone interview by Customer Research Inc.

JG
Jose G.
Orland, CA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
Jose said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

SM
Scott M.
Orland, CA
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
Spoke with Aimee. She said she's had no problems with the staff and they provide quick service. They have a good relationship with them.
This review was collected via phone interview by Customer Research Inc.

ES
Earl S.
Orland, CA
Ford Super Duty F-450 DRW
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2018 Category: Service
Spoke with Victoria. She said the staff provided great service.
This review was collected via phone interview by Customer Research Inc.

JE
John E.
Corning, CA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
John said he received good service and the staff did very well, getting everything fixed on the first try.
This review was collected via phone interview by Customer Research Inc.

RH
Rose H.
Orland, CA
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Rose said the business is excellent and the staff has been good to her.
This review was collected via phone interview by Customer Research Inc.

DO
Dustin O.
Orland, CA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Dustin said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

MO
Mike O.
Orland, CA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Mike said the business did a really good job for a reasonable price.
This review was collected via phone interview by Customer Research Inc.

EA
Efrain A.
Los Molinos, CA
Ram 2500
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/14/2018 Category: Service
Efrain said he would not recommend this business for service, but chose not to elaborate further.
This review was collected via phone interview by Customer Research Inc.
GARY H. from Harris Truck And Auto Repair responded on 05/15/2018

Customer had vehlical towed in for bad water pump, found it was under recall, we had truck towed to Chuck Patterson for recall work. 3 weeks later truck still was not fixed by dealer Efrain is haveing truck towed back to have it acually fixed. and Efrain got confuesed when sure critic called he thought it was Chuck Patterson asking for a review thats why he put such a bad review. 


LN
Lois N.
Orland, CA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Lois said the staff provided a pretty accurate diagnosis.
This review was collected via phone interview by Customer Research Inc.

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