Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

147 Reviews

99% Would Recommend
Latest Review 11 days ago

Reviews


Verified Customer
Willows, CA
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018
The owner
I just like the place, I trust you.

MG
Mitch G.
Orland, CA
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Mitch said the employees stayed late to finish his service.
This review was collected via phone interview by Customer Research Inc.

WB
Wes B.
Orland, CA
Chevrolet Tahoe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/28/2018 Category: Service
Wes said Gary and his staff are great but he has to use another facility for oil changes because the appointment schedule is some times longer than he can wait.
This review was collected via phone interview by Customer Research Inc.

BC
Barney C.
Stonyford, CA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Barney said he has used the business twice and each time, they did a good job. He said he will be going back.
This review was collected via phone interview by Customer Research Inc.

RS
Robert S.
Cottonwood, CA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018
Lb7 duramax
Had a rough idle condition,Harris diagnosed it and had me back on the road,the only diesel truck mechanic I trust.

AS
AL S.
Corning, CA
Chevrolet Silverado 1500
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/06/2018
EGR by pass ouch!
Did a great job and was timely. Gary seems very knowledgeable on repairs.

AC
Archie C.
Willows, CA
Ford Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/30/2018 Category: Service
Archie said they're good guys and do good work.
This review was collected via phone interview by Customer Research Inc.

CJ
Chuck J.
Grass Valley, CA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2018 Category: Service
Chuck said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

KM
Kent M.
Corning, CA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Kent said he trusts the staff.
This review was collected via phone interview by Customer Research Inc.

DS
Daniel S.
Orland, CA
Ford Bronco
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2018 Category: Service
Daniel said the business provided good service and fixed his brakes for less than he thought it would cost.
This review was collected via phone interview by Customer Research Inc.

JC
Juan C.
Orland, CA
Ram 3500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Juan said they are fast and prompt and the price they quote is what is paid.
This review was collected via phone interview by Customer Research Inc.

KK
Kyle K.
Oroville, CA
Dodge Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/22/2018 Category: Service
Kyle said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

HM
Harald M.
Orland, CA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018
Awesome!!
This is by far the best mechanic around. They have gone above and beyond to take care of us( including sending a tow truck 160 miles at their expense;to pick up our F250 & bring it back ...Geico would only take it to the nearest Ford dealer..not helpful)Their customer service is beyond compare. We have sent all our friends & family here and will continue to give Harris Truck our business in the future

CC
Carl C.
Corning, CA
Ford Super Duty F-350 SRW
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Carl said the staff are awesome people. They were cooperative. They did a lot of services at no cost in order to find the problem.
This review was collected via phone interview by Customer Research Inc.

GM
George M.
Orland, CA
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
George said he has been going to them for twelve years.
This review was collected via phone interview by Customer Research Inc.

SM
STEVE M.
Corning, CA
Ford Excursion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018
Technically persistent & takes responsibility for the work and service they do.
After a particularly difficult to diagnose fuel issue with our 04 Ford 6.0 diesel that took several revisits to ultimately resolve, Gary did not give up or shy away from addressing it each time. He took professional responsibility and did not charge us for many hours of labor for the revisits. His professional integrity is rare and refreshing in todays business world. I would recommend Harris Truck to anyone based on that experience alone.

KS
Katherine S.
Orland, CA
Lincoln LS
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/23/2018 Category: Service
Katherine said the business was wonderful and communicated with her well. She would have liked it if the business had taken her vehicle on a short test drive after the service to make sure everything was working correctly.
This review was collected via phone interview by Customer Research Inc.

RW
Rick W.
Butte Valley, CA
Ford Super Duty F-450 DRW
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
Rick said he always receives good service from the staff at this facility.
This review was collected via phone interview by Customer Research Inc.

MG
Mark G.
Chico, CA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Mark said this business is very good, prompt, and reasonable.
This review was collected via phone interview by Customer Research Inc.

BW
Barbara W.
Orland, CA
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/12/2018
Don’t honor their work
I took my dodge diesel pickup there for a starting problem. $3000. and 3 visits the problem was not fixed. Called to bring it in again and I was told they were booked several weeks out. Very frustrating but I ended up searching for a new mechanic who actually fixed my pick up. Unsuccessfully, I spent $3000. With Harris Truck and Auto for parts and labor that were not needed but at least I found a great mechanic and my pickup is up and running. The people there are nice but don’t honor their work.
GARY H. from Harris Truck And Auto Repair responded on 07/13/2018

Truck was towed in the first time for crank no start. scaned for codes P0181 injection pump fail. Replaced pump truck stared and ran. 3 weeks later Barbara called said doing the same thing but it started just long crank after sitting. Barbara brought it in with out an appointment we did find a fuel leak at fuel filter housing it needed to be replaced we had set up 3 different appointments set but Barbara never did show up for any of them, we tryed to help her out but Barbara would not work with us. 


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