Helfman Collision Center

Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7

(3,356 Reviews)

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
95% Would Recommend
Latest Review 9 days ago

Reviews


TP
Terry P.
Texas
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2020 Category: Collision
Terry said the business was just excellent along with the customer service. She said it was an all around wonderful experience in a timely manner.

LL
Lia L.
Texas
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2020 Category: Collision
Lia said they were responsive , the work was done well and on time.

EP
Elfrid P.
Texas
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2020 Category: Collision
Elfrid said his experience was great, the vehicle was delivered on time and the staff was easy to communicate with.

GR
Guillermo R.
Texas
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2020 Category: Collision
Guillermo said the customer service is really good at this facility.

DG
Dagoberto G.
Texas
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2020 Category: Collision
Dagoberto said the staff was pretty straightforward and he was helped immediately. Everything was taken care of and all went smoothly.

DB
Destini B.
Texas
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2020 Category: Collision
Destini said they were exceptional. She said they kept her informed and she appreciated that.

GP
Guadalupe P.
Texas
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2020 Category: Collision
Guadalupe said everyone was super nice and helpful. When he took his vehicle in someone stayed a little later so he could have the vehicle dropped off. It was good customer service.

MG
Mario G.
Texas
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2020 Category: Collision
Mario said the business did a good job. He said the vehicle was done in a timely manner, with everything that is going on right now. He wanted to take his vehicle to a place that would put original parts on his vehicle and that is why he chose them.

MG
Matthew G.
Texas
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2020 Category: Collision
Matthew said the staff at this business was very helpful through the whole process. They did a great job. They worked with the insurance.

TG
Tara G.
Texas
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2020 Category: Collision
Tara said this business did a really good job. They took awhile to get it repaired but she stated she thinks the delay was due to shipping delays due to covid19. They did not give her a promise date. They called her when it was ready.

JM
Justin M.
Texas
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2020 Category: Collision
Justin said that Vern did a good job in communicating and assuring him that everything would be all right.

RP
Ryan P.
Texas
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2020 Category: Collision
Ryan said that they kept in touch everyday and there's a life time warranty on their repairs. His vehicle is back to 100 percent. Vern helped him and he's awesome.

WM
Wayne M.
Texas
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2020 Category: Collision
Wayne said the repairs were excellent.

KR
Kaci R.
Texas
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/20/2020 Category: Collision
Kaci said her vehicle was 4 days delayed due to miscommunication. She was not kept updated, she had to call them. She was not satisfied with the communication.

EL
Edwin L.
Texas
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2020 Category: Collision
Edwin said the whole process was smooth and very clear. They took care of everything including the insurance. He said they chose this business because it is where the vehicle was purchased.