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Helms Auto And Key

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(117 Reviews)
87
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Score Details

5 stars
89%
4 stars
7%
3 stars
<1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
87
Net Promoter Score ®

Business Details

About

If you’re looking for auto repair in Andalusia, AL, you’ve found us. Here at Helms Auto And Key we work hard to earn your trust and loyalty. We know how important it is to find a Andalusia car service you can rely on, so your satisfaction is our top priority each and every day.

Our professional automotive service offers you years of If you’re looking for auto repair in Andalusia, AL, you’ve found us. Here at Helms Auto And Key we work hard to earn your trust and loyalty. We know how important it is to find a Andalusia car service you can rely on, so your satisfaction is our top priority each and every day.

Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in Andalusia, we are totally confident that Helms Auto And Key is the best option in town! ...more

Categories
Auto Maintenance, Oil Change, Repair Shop
Contact
(334) 582-1485
Open
Business Hours

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 11:00 AM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
1808 E Three Notch St Andalusia, AL 36421
Get Directions
Helms Auto And Key's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(117 Reviews)
Write a Review
Recent Reviews
JM
Jimmy M.
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2023
verified customerVerified Customer
10
Great customer service!
Great experience as always!
David H., Owner from Helms Auto And Key responded on 02/15/2023 11:14 AM

Thanks for your review! Glad to be able to help you!!

LC
Lane C.
Alabama
Buick Enclave
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2023
verified customerVerified Customer
Category: Service
Lane said they did a real good job.
Recommended
MB
Makayla B.
Mazda CX-9
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2022
verified customerVerified Customer
10
Great all around
Fantastic and worked with me to get my suv fixed
TG
Todd G.
Andalusia, AL
Ford Ranger
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/01/2022
verified customerVerified Customer
Category: Service
Todd said this business was very knowledgeable, with no help. He said no one returned his phones calls and it was hard to reach them, he did not do all he was supposed to do like looking for firing issues. He said he had to take his vehicle somewhere else.
Recommended
EC
Eddie C.
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/13/2022
verified customerVerified Customer
10
Excellent Work!
Came highly recommended and did not disappoint!! Business is booked solid for a reason!
LN
LARRY N.
Cadillac CTS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/30/2022
verified customerVerified Customer
10
Computer replacement
Helms was knowledgeable and professionals. As a repeat customer service reliable.
FS
gravatar
Frank S.
Andalusia, AL
Ford Edge
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/13/2022
verified customerVerified Customer
10
Friendly, dependable, and fast!
David always goes above and beyond to take care of our family's vehicles. He's been our mechanic for several years and I pray for many more to come! Most recently, my son broke down out of town. After the logistics of getting the vehicle brought back to Andalusia, David got it in, checked it out and got it going again! And for HALF the price that was quoted from a mechanic out of town!!! I highly recommend David Helms and Helms Automotive and Key!
AB
Aurthur B.
Chevrolet Equinox
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2022
verified customerVerified Customer
10
Awesome
Great experience would highly recommend goes above and beyond to make sure your vehicle is right and to make you happy.
LC
Lane C.
Alabama
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2022
verified customerVerified Customer
Category: Service
Lane said this facility has done work for him before and it's been good.
Recommended
Verified Customer
Dodge Avenger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2022
verified customerVerified Customer
10
Coolant flushed and replaced, transmission fluid and filter changed, evaluated additional maintenance needs
I am always pleased with the work done by Helms. They are knowledgeable and professional, and I trust them to complete quality repairs, as well as to analyze any potential need for repairs.
Verified Customer
Al Mubarraz, Eastern Province
Ram Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2022
verified customerVerified Customer
10
Awesome Master Mechanic
This business is the only one that will ever work on my vehicles for something I cannot fix myself. Years of business with David Helms . He is a class act and always professional. Man rebuilt my motor camshaft and lifters and timing chain and guides . Fixed 4 wheel drive issue. The truck runs like it's brand new!!!
SG
gravatar
Sharon G.
Andalusia, AL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/22/2022
0
Replaced transmission DID NOT need replacement
Took my Altima making noise Helms told me it was transmission replaced transmission cost over $3500
Afterwards still making same noise David told me his guys mis-diagnosed that it was compressor on air conditioning and it would cost another $700
HE SHOULD REPAIR AT NO CHARGE
Cannot afford more repair
HE WONT EVEN RETURN MY CALL!
Verified Customer
Andalusia, AL
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2022
verified customerVerified Customer
10
10/10 Recommend!!
David Helms is AWESOME!! He works by himself, and stays busy but definitely worth the wait!!
LC
Lane C.
Alabama
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2022
verified customerVerified Customer
Category: Service
Lane said the staff always do a good job.
Recommended
DS
Dave S.
Chevrolet Tahoe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2022
verified customerVerified Customer
10
Regular check-up and Brake service
Highly recommend Helms Automotive. Hands down the best mechanic in Covington County. Always provides quick service. Always completes work in time frame promised.
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