Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

99 Reviews

98% Would Recommend
Latest Review over 1 year ago

Reviews


DS
Debbie S.
Ben Lomond, CA
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/26/2016 Category: Service
Debbie said this business got her vehicle in right away. They got the job done and they did a great job.
This review was collected via phone interview by Customer Research Inc.

DH
DEAN H.
Ben Lomond, CA
Toyota Sequoia
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2016
Rear door latch
Great job, Thanks to all for the help

MM
Mo M.
Capitola, CA
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2016 Category: Service
Mo said the business treated him like family. They did a good job on his vehicle and provided him with reasonable prices for the service he had done on it.
This review was collected via phone interview by Customer Research Inc.

PV
Peter V.
Felton, CA
Mazda MX-5 Miata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2016 Category: Service
Spoke with Katie. She said the business is attentive, professional, helpful and they have fair prices. Henry and the staff are gentlemen, who make her feel comfortable.
This review was collected via phone interview by Customer Research Inc.

KH
KATE H.
Ben Lomond, CA
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2016
Car towed in day one, car driven out day two
Subaru running erratically as if it were not receiving gas smoothly. Had it towed to Henry's. Henry assessed the problem and called me before I even called him. He recommended how to fix and the problem, and as it is with older cars, listed other items that need attention in the order of importance with the costs so that we can plan what to do when. We really appreciate Henry always answering all our questions and explaining as many times as we need, whether several times to one of us or over again to another of us. It is great to have a local mechanic who solves our needs in a timely manner.

FG
FRED G.
Felton, CA
Dodge Durango
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2016
Auto service
prompt curtious service

DB
Destry B.
Ben Lomond, CA
Lincoln Navigator
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2016 Category: Service
Destry said this business did a good job on his vehicle and had the repairs done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

JS
JOYCE S.
Ben Lomond, CA
Nissan Sentra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2016
Thanks so much
You have always taken great care of my car and I much appreciate your service. Thanks so much.

FL
Frank L.
Ben Lomond, CA
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2016 Category: Service
Frank said this business is great. The staff there do a fine job.
This review was collected via phone interview by Customer Research Inc.

BS
Bryer S.
Boulder Creek, CA
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2016 Category: Service
Bryer said he has been going to this business for several years now. Henry is very nice and they talk. He knows him by name and almost by face. After all these years he has never had any problems with them and they get him in and out fast. He would recommend them for service.
This review was collected via phone interview by Customer Research Inc.

TR
THEODORE R.
Boulder Creek, CA
Hummer H3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2016
Honest and quality work
I've used Henry's for 3 years now and he is always honest about repairs and does quality repairs.

NL
Norma L.
Ben Lomond, CA
Chrysler Town
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/15/2016 Category: Service
Norma said she didn't bring in her vehicle, even though she did. When they realized they had the vehicle, they said they did not do the work she desired. She would not recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

MO
Maxwell O.
Boulder Creek, CA
Mazda 5
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/15/2016 Category: Service
Maxwell said this business did well at providing service.
This review was collected via phone interview by Customer Research Inc.

PJ
Perry J.
Brookdale, CA
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2016 Category: Service
Spoke with Cindy. She said she had smog service done at the business which was quick and easy.
This review was collected via phone interview by Customer Research Inc.

JS
janice s.
Ben Lomond, CA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2016
2005 Camry
I found out all I asked except I mentioned that black smoke comes out first time starting and they didn't mention checking that.

DM
Dean M.
Ben Lomond, CA
Ford
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2016 Category: Service
Dean said he enjoyed the service the business provided and he will be going back.
This review was collected via phone interview by Customer Research Inc.

DE
Dominica E.
Boulder Creek, CA
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2016 Category: Service
Dominica said the service was awesome. The employees have treated her excellently for a long time now.
This review was collected via phone interview by Customer Research Inc.

JV
Jim V.
Ben Lomond, CA
GMC Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2016 Category: Service
Jim said the service was good. He would recommend them.
This review was collected via phone interview by Customer Research Inc.

KM
Kim M.
Ben Lomond, CA
Ford Expedition
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2016 Category: Service
Kim said the business provided her with wonderful service. It was convenient. They did the work quickly and accordingly, and she was pleased.
This review was collected via phone interview by Customer Research Inc.

JS
Joyce S.
Ben Lomond, CA
Nissan Sentra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2016 Category: Service
Joyce said she likes the way he does business.
This review was collected via phone interview by Customer Research Inc.

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