Heritage Body and Frame Pond Springs

Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

1038 Reviews

95% Would Recommend
Latest Review over 1 year ago
Review for Heritage Body and Frame Pond Springs
Danny M. on 08/12/2011
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Danny said he was not satisfied with the quality of the repair for a few reasons. They did not repair a spot on the vehicle, he did not say which part of the vehicle, and they got some paint on the windshield. They are aware of these issues, and they have addressed them, but he will not be using them for repairs again. The vehicle was ready 3 days later than promised, they just couldn't get around to it. He was not satisfied with their communication because they called him and told him he needed to pick the vehicle up on an afternoon when he was busy. He would not recommend them for the reasons already stated.
Category: Collision
Service Date: 07/29/2011
Review Created: 08/12/2011