Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

263 Reviews

99% Would Recommend
Latest Review about 5 years ago

Reviews


ET
Ellen T.
Clifton, VA
Jeep Grand Cherokee
Verified
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06/29/2013 Category: Service
Ellen said the business is very helpful. She liked that her vehicle was delivered to her.
This review was collected via phone interview by Customer Research Inc.

MB
Mike B.
Centreville, VA
Toyota Sienna
Verified
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06/28/2013 Category: Service
Spoke with Allison. She said the service was very quick.
This review was collected via phone interview by Customer Research Inc.

RS
RUDY S.
Centreville, VA
Chevrolet TrailBlazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2013
Great service and great people! A+
Couldn't ask for more...fair prices, explained everything and very good communication...oh and a fast turnaround time! I just moved to the area and after my experience with Hometown Auto Care, I will not go anywhere else for maintenance on my vehicle.

Thanks Hometown Auto...she runs like a charm now.

CM
Craig M.
Fairfax, VA
BMW 530i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2013 Category: Service
Craig said he the business was responsive and he has confidence in the service they provide.
This review was collected via phone interview by Customer Research Inc.

SL
Suzanne L.
Centreville, VA
Pontiac Montana
Verified
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06/25/2013 Category: Service
Suzanne said everything went well at this business.
This review was collected via phone interview by Customer Research Inc.

ML
Mike L.
Sterling, VA
Ford Pickup
Verified
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06/22/2013 Category: Service
Mike said the mechanic has always performed a great job with all of their repair service needs. The staff was fair and honest, and performed a quick turn around for his service visit.
This review was collected via phone interview by Customer Research Inc.

SJ
SHARON J.
Fairfax, VA
GMC Yukon
Verified
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06/20/2013
Sean and his crew
As usual quick diagnosis and quick service

CJ
CHANTELL J.
Mitsubishi Galant
Verified
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06/20/2013
Professional
I don't think I've EVER been to a mechanic shop that has been as professional as Hometown Auto. They service your car and notify the customer of anything else that might be going on with your vechile. My services that I have received from Hometown has been nothing be GREAT! I have found my mechanics and will continue to do business with a company who cares and prides in fixing your car the first time.

BG
BRYAN G.
Centreville, VA
BMW 325Ci
Verified
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06/12/2013
Hometown Rocks
Hometown Auto delivers competent, friendly, affordable, reliable and timely service on everything from my BMW to Pickup to Minivan.

CE
CHARLOTTE E.
Honda Civic
Verified
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06/01/2013
Fast and courteous!
These guys are great. Brought my car in overheating at 8am. They had it fixed by 4pm and ready for me to pick up. Even waited a little after closing at 6pm so I could pick up my car after work. Would recommend!

KD
KIM D.
Toyota Matrix
Verified
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06/01/2013
Personal, positive attitude and service; high level of expertise, efficient and reasonable prices
FANTASTIC, DEPENDABLE, CONSISTENTLY SUPERIOR WORK AND CUSTOMER SERVICE

MH
MARIA H.
Chantilly, VA
Buick Park Avenue
Verified
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05/29/2013
I can trust the work and the mechanics. I know that Shawn will always stand behind his work.
Trusted and genuine.

GH
Gregg H.
Virginia
Dodge Ram Van
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2013 Category: Service
Spoke with Jeff. He said the quality of work and customer service was outstanding.
This review was collected via phone interview by Customer Research Inc.

JL
John L.
Woodbridge, VA
Nissan Xterra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/29/2013 Category: Service
John said the service was good, but the prices were a little high.
This review was collected via phone interview by Customer Research Inc.

SG
Shailan G.
California
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2013 Category: Service
Shailan said the business provided good service.
This review was collected via phone interview by Customer Research Inc.

MP
Meixandra P.
Chantilly, VA
Chevrolet Camaro
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/24/2013 Category: Service
Meixandra said this business had her vehicle for a long time because they were repairing her engine. They had her vehicle from October through May because they were waiting on parts and the kind of work they were doing took a while. She would definitely recommend this business to others.
This review was collected via phone interview by Customer Research Inc.

TC
TED C.
Volkswagen Routan
Verified
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05/22/2013
personalized care
It's really nice to be able to speak directly with the mechanic, Sal, in this case. He made sure to explain everything to me and make sure I was satisfied with the service.

BJ
BENNY J.
Chantilly, VA
Chevrolet Impala
Verified
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05/19/2013
Great Service. In and Out in 20-25 mins
Not a corporate atmosphere. Friendly and easy to deal with.

JA
JOSEPH A.
Alexandria, VA
Chrysler PT Cruiser
Verified
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05/17/2013
Great Service and Quick
Were able to get my car serviced quickly and the job was done correctly.

KH
KEVIN H.
Centreville, VA
Chrysler Town & Country
Verified
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05/17/2013
Rough engine
Engine ran roughtly. Hometown accurately diagnosed and timely repaired the problem. Reasonable and recommended for maintaining high - mileage vehicle.