Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

718 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
98% Would Recommend
Latest Review 7 days ago

Reviews


Verified Customer
Cartersville, GA
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018
Great customer service
I am always pleased when I have my vehicle serviced at Hughes. They are up front with their pricing right from the beginning. They do a thorough examination of my car when they service and as a result I feel safe when I get back on the road.

RD
RAY D.
Cartersville, GA
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018
Friendly honest people
Have been honest with me.

KB
KELLY B.
Kingston, GA
Mazda Mazda3
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/06/2018
Oil change
Friendly service - I appreciate having my tires rotated at each oil change - a real value added - the wait time is sometimes too long but they're very busy doing a great job!

RF
Rhonda F.
Cartersville, GA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018 Category: Service
Rhonda said they are the best.
This review was collected via phone interview by Customer Research Inc.

SC
SCOTT C.
White, GA
INFINITI G37 Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2018
Good service
Always pleasant and professional, good service, reasonable cost. Thanks for being there.

NC
NATALIE C.
Cartersville, GA
Saturn LS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2018
Great customer service
Awesome customer service
Knowledgable staff

SM
SONYA / JODY M.
Cartersville, GA
GMC Canyon
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/26/2018
Sonja and Jody Miller
I am reasonable happy with the service, but I requested that when the tires were rotated, that I believed all 4 tires were under inflated. Cold PSI should be around 33 pounds. I had received a diagnostic from GMC that all four tires were around 28 PSI, I am taking the vehicle on a trip and made sure to mention that in the service. Checked after I picked it up. Tires are still at 28PSI.

Verified Customer
Cartersville, GA
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018
Service
This is the only place to go to in Cartersville for good service every time.

JH
James H.
Cartersville, GA
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
James said he is very happy with the work that was done and with how courteous everyone was.
This review was collected via phone interview by Customer Research Inc.

MB
MANDA/PATRICK B.
Cartersville, GA
GMC Yukon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018
We keep coming back!
Always excellent service! Friendly and fast!

SD
STEPHFON D.
Cartersville, GA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2018
Great service and friendly company.
Was my first visit. Excellent service and conversations with the owner and employees. They not only appreciate using them but also appreciate Veterans. Thanks guys.

HB
HAROLD B.
Woodstock, GA
GMC Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018
Tires
The people make this place really good.

FL
Floyd L.
Cartersville, GA
GMC Sierra 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Floyd said the mechanics is pretty fast. They get him in and out. He's been doing business with them for awhile and he is satisfied with them.
This review was collected via phone interview by Customer Research Inc.

MP
MIKE P.
White, GA
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018
The great staff
Good quality work and good prices and a nice waiting room.
Steve H. from Hughes Automotive responded on 09/13/2018

always good to see you , Thank you for the kind words 


SF
Steve F.
Georgia
BMW Z4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Steve said the employees were courteous. They were honest. They provided very good service. They completed the work at a fair price.
This review was collected via phone interview by Customer Research Inc.

KS
Kenny S.
Cartersville, GA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Kenny said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

LH
Lamar H.
Cartersville, GA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Spoke with Carolyn. She said her husband stated they were very nice and they did a good job at this business.
This review was collected via phone interview by Customer Research Inc.
Steve H. from Hughes Automotive responded on 09/13/2018

Thank you 


LE
LINDA E.
Acworth, GA
Dodge Caliber
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018
Great service
Very satisfied with the repair of my car. Thanks so very much.
Steve H. from Hughes Automotive responded on 09/13/2018

Thank you for the opportunity to service your vehicle.


CB
CLAY /CLINT/TAMMY B.
Adairsville, GA
Toyota Tundra 4WD
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018
On spot
As a previous service manager not in the business anymore. I was looking for a good auto shop to service my vehicles. Well I found one! Hugh’s Automotive does all my cars my wife’s my two sons and myself. They do a great job they’re honest dependable trustworthy and reasonable on prices. They run their shop just like I did mine couldn’t ask for better service!
Steve H. from Hughes Automotive responded on 09/13/2018

Thank you for the kind words , honesty is always the best policy


JB
Johnathan B.
Alpharetta, GA
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
Johnathan said he's been with this business for awhile, they do good work.
This review was collected via phone interview by Customer Research Inc.