Overview

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6

(63 Reviews)

ReScore Reviews™ (3)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
91% Would Recommend
87% Business Response
Latest Review about 5 hours ago

Reviews


Verified Customer
Brunswick, GA
2011 Hyundai Elantra
Verified Customer
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/27/2020 Category: Service
Expensive service charges and poor customer service.
Service charges were outrageous. Customer service representative not attentive.
ALICE M C. from Hyundai Brunswick responded on 01/28/2020

I am sorry you received less than exceptional service from our Service department. I will have someone contact you to see if we can make it any less negative. Thank you. Alice Cliff Service Director.

RICHARD L J. from Hyundai Brunswick responded on 01/29/2020

We have reviewed this repair and attempted to reach out to customer through calls and email. We do believe that the time the vehicle spent in the shop and the charges were appropriate for what was done. We have also asked the customer to please reach out to discuss further.   Rick Jackson Service Manager