Overview

Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5rating 4.62

1112 Reviews

ReScore Reviews™ (17)

ReScore
Overall Rating 2.8823488/5Overall Rating 2.8823488/5rating 2.8823488rating 2.8823488rating 2.8823488
Original
Overall Rating 1.82353/5rating 1.82353rating 1.82353rating 1.82353rating 1.82353
94% Would Recommend
100% Business Response
Latest Review about 6 hours ago

Reviews


LP
Lee P.
Auburn, AL
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Excellent
Excellent service. Friendly people.
DAVID A G., SERVICE MANAGER from Hyundai of Auburn responded on 09/18/2018

Thank you very much!!!!!!!!!!!!!!!!!!

David Gamper
Service Manager
Hyundai of Auburn
334-321-0777
DGAMPER@HYUNDAIOFAUBURN.COM

GB
George B.
Auburn, AL
2015 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Hyundai of Auburn Service Experience - Excellent...As Always
I bought my 2015 Hyundai Santa Fe at Hyundai of Auburn and I've had it serviced there ever since...except once. And I won't make that mistake again. I keep going back to my dealer because it's an Auburn-based business - I can trust them. If they overcharged or did lousy work, their reputation in this town would be severely damaged. But they do great work and their prices are much less than Capitol Hyundai (my formentioned "mistake"). Another reason has to do with their having been in Auburn since Hyundai came on the market. So they're Auburn folks and it's an Auburn thing. I can't explain it. It just is. An Auburn folks know what I mean. That's why I trust them to do what's best for me and my car. They've never let me down and I don't think they will. War Eagle!
DAVID A G., SERVICE MANAGER from Hyundai of Auburn responded on 09/18/2018

Thank you very much for your business and 5 star review. WAR EAGLE!!!!!!!!!!!!!!

David Gamper
Service Manager
Hyundai of Auburn
334-321-0777
DGAMPER@HYUNDAIOFAUBURN.COM

CB
Charles B.
Waverly, AL
2018 Hyundai Kona
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Hyundai of Auburn
Great Salesman, Great Car, Great Service,
DAVID A G., SERVICE MANAGER from Hyundai of Auburn responded on 09/17/2018

Thank you for your business and kind words.

David Gamper
Service Manager
Hyundai of Auburn
334-321-0777
DGAMPER@HYUNDAIOFAUBURN.COM

JD
Julie D.
Wetumpka, AL
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Service
Great employees. Quick and easy service.
DAVID A G., SERVICE MANAGER from Hyundai of Auburn responded on 09/17/2018

Thank you very much!

David Gamper
Service Manager
Hyundai of Auburn
334-321-0777
DGAMPER@HYUNDAIOFAUBURN.COM

Verified Customer
Auburn, AL
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
First service for my 2018 Elantra
The front desk people were professional and courteous and so were the technicians. The service was done to my satisfaction and in a reasonable amount of time.
DAVID A G., SERVICE MANAGER from Hyundai of Auburn responded on 09/15/2018

Thank you for your business and kind words.

David Gamper
Service Manager
Hyundai of Auburn
334-321-0777
DGAMPER@HYUNDAIOFAUBURN.COM

Verified Customer
Opelika, AL
2012 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Customer service
Excellent customer service
DAVID A G., SERVICE MANAGER from Hyundai of Auburn responded on 09/15/2018

Thank you so much!!!!!!!!!!!!!!!!!!!!!!!!!!

David Gamper
Service Manager
Hyundai of Auburn
334-321-0777
DGAMPER@HYUNDAIOFAUBURN.COM

JK
Jp K.
Auburn, AL
2013 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Engine oil change
I made a reservation to change the engine oil and filter and it took less than an hour. And, a male representative was nice to talk with.
DAVID A G., SERVICE MANAGER from Hyundai of Auburn responded on 09/13/2018

Thank you very much!!!!!!!!!!!!!!!!!

David Gamper
Service Manager
Hyundai of Auburn
334-321-0777
DGAMPER@HYUNDAIOFAUBURN.COM

Verified Customer
Auburn, AL
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
The Customer Service that's given
I,m always greeted when I first arrive. They always treat me with respect, and answer all my car care needs.
DAVID A G., SERVICE MANAGER from Hyundai of Auburn responded on 09/12/2018

Thank you for your business and kind words.

David Gamper
Service Manager
Hyundai of Auburn
334-321-0777
DGAMPER@HYUNDAIOFAUBURN.COM

Verified Customer
Ellerslie, GA
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Friendly staff.
My oil change and tire rotation was done in under one hour!
DAVID A G., SERVICE MANAGER from Hyundai of Auburn responded on 09/12/2018

Thank you so much!!!!!!!!!!!!!!!!!

David Gamper
Service Manager
Hyundai of Auburn
334-321-0777
DGAMPER@HYUNDAIOFAUBURN.COM

MC
Marcus C.
Lafayette, AL
2013 Hyundai Sonata
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/11/2018 Category: Service
Location
Great
DAVID A G., SERVICE MANAGER from Hyundai of Auburn responded on 09/11/2018

Thanks

David Gamper
Service Manager
Hyundai of Auburn
334-321-0777
DGAMPER@HYUNDAIOFAUBURN.COM

LM
Lori M.
Alexander City, AL
2011 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/09/2018 Category: Service
2nd time around!
Great service as far as repair, but careful handling must be done, so that no unnecessary scratches get on vehicle.
DAVID A G., SERVICE MANAGER from Hyundai of Auburn responded on 09/10/2018

Thank you

David Gamper
Service Manager
Hyundai of Auburn
334-321-0777
DGAMPER@HYUNDAIOFAUBURN.COM

NE
Norma E.
Tuskegee, AL
2013 Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Yes I would recommend Hyundai
Yes i would recommend Hyundai
DAVID A G., SERVICE MANAGER from Hyundai of Auburn responded on 09/07/2018

Thank you for your business and 5 star review.

David Gamper
Service Manager
Hyundai of Auburn
334-321-0777
DGAMPER@HYUNDAIOFAUBURN.COM

Verified Customer
Auburn, AL
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
Hyundai Auburn
Fast and efficient
DAVID A G., SERVICE MANAGER from Hyundai of Auburn responded on 09/07/2018

Thank you so much!!!!!!!!!!!!!!!!

David Gamper
Service Manager
Hyundai of Auburn
334-321-0777
DGAMPER@HYUNDAIOFAUBURN.COM

Verified Customer
Auburn, AL
2008 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
Good service and very nice people
Even though they could replicate the problem I was facing, they were very nice. They did not even charge me, since they could not find any issues. The genuine parts shop was very helpful too.
DAVID A G., SERVICE MANAGER from Hyundai of Auburn responded on 09/06/2018

Thank you very much!!!!!!!!!!!!!!!!!!!!!!

David Gamper
Service Manager
Hyundai of Auburn
334-321-0777
DGAMPER@HYUNDAIOFAUBURN.COM

Verified Customer
Prattville, AL
2014 Hyundai Santa Fe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/05/2018 Category: Service
Better service then the Montgomery dealership
Will continue to bring our vehicle to the Auburn dealership.
DAVID A G., SERVICE MANAGER from Hyundai of Auburn responded on 09/06/2018

Thank you.

David Gamper
Service Manager
Hyundai of Auburn
334-321-0777
DGAMPER@HYUNDAIOFAUBURN.COM

YL
Yongwoo L.
Auburn, AL
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2018 Category: Service
.
.
DAVID A G., SERVICE MANAGER from Hyundai of Auburn responded on 09/05/2018

Thank you very much!!!!!!!!!!!!!!!!!!!!!

David Gamper
Service Manager
Hyundai of Auburn
334-321-0777
DGAMPER@HYUNDAIOFAUBURN.COM

Verified Customer
Auburn, AL
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Quick service
Quick and reliable service will definitely come back.
DAVID A G., SERVICE MANAGER from Hyundai of Auburn responded on 09/05/2018

Thank you very much!!!!!!!!!!!!!!!!!!!!!!

David Gamper
Service Manager
Hyundai of Auburn
334-321-0777
DGAMPER@HYUNDAIOFAUBURN.COM

SC
Sheree C.
Auburn, AL
2012 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Excellent and professional service
I really appreciate them working me in and getting the job done quickly.
DAVID A G., SERVICE MANAGER from Hyundai of Auburn responded on 09/04/2018

Thank you and I am glad we were able to help.

David Gamper
Service Manager
Hyundai of Auburn
334-321-0777
DGAMPER@HYUNDAIOFAUBURN.COM

SC
Sherrie C.
Opelika, AL
2013 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Best service in every department!
Most professional and courteous service I have ever experienced at a dealership.
DAVID A G., SERVICE MANAGER from Hyundai of Auburn responded on 09/04/2018

Thank you so much!!!!!!!!!!!!!!!!!!!!!

David Gamper
Service Manager
Hyundai of Auburn
334-321-0777
DGAMPER@HYUNDAIOFAUBURN.COM

CM
Charlotte M.
Auburn, AL
2016 Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/02/2018 Category: Service
This is the first time owning a Hyundai as well as my first time having had this dealership work on a vehicle of mine. The staff was very attentive and ensured that the issues with my car was taken care of.
Satisfied with service received.
DAVID A G., SERVICE MANAGER from Hyundai of Auburn responded on 09/04/2018

Thank you.

David Gamper
Service Manager
Hyundai of Auburn
334-321-0777
DGAMPER@HYUNDAIOFAUBURN.COM