Overview

Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63

1160 Reviews

ReScore Reviews™ (17)

ReScore
Overall Rating 2.8823488/5Overall Rating 2.8823488/5rating 2.8823488rating 2.8823488rating 2.8823488
Original
Overall Rating 1.82353/5rating 1.82353rating 1.82353rating 1.82353rating 1.82353
94% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


WM
Wendy M.
Auburn, AL
2011 Hyundai Veracruz
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
Auburn is Awesome
They always make sure that I am taken care of and try to give me the best deals and even told me about my rebate I could get for my tires.
DAVID A G., SERVICE MANAGER from Hyundai of Auburn responded on 11/14/2018

Thank you for your business and kind words.

David Gamper
Service Manager
Hyundai of Auburn
334-321-0777
DGAMPER@HYUNDAIOFAUBURN.COM

TG
Tina G.
Auburn, AL
2016 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
Convenient, quick, friendly
Good service!
DAVID A G., SERVICE MANAGER from Hyundai of Auburn responded on 11/14/2018

Thank you for your business and 5 star review.

David Gamper
Service Manager
Hyundai of Auburn
334-321-0777
DGAMPER@HYUNDAIOFAUBURN.COM

MT
Marvin T.
Auburn, AL
2016 Hyundai Genesis Co
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
Very friendly and professional. They treat you with respect and meet all expectations
5 Stars.
DAVID A G., SERVICE MANAGER from Hyundai of Auburn responded on 11/14/2018

Thank you very much!!!!!!!!!!!!!!!!!!!!!!

David Gamper
Service Manager
Hyundai of Auburn
334-321-0777
DGAMPER@HYUNDAIOFAUBURN.COM

Verified Customer
Auburn, AL
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Oil Change and Service
Fast quick, and friendly service!!!!
DAVID A G., SERVICE MANAGER from Hyundai of Auburn responded on 11/10/2018

Thank you very much!!!!!!!!?!

David Gamper
Service Manager
Hyundai of Auburn
334-321-0777
DGAMPER@HYUNDAIOFAUBURN.COM

Verified Customer
Montgomery, AL
2012 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Service Department
It is always a pleasant experience whenever I have to bring my car in for a service. Everyone calls you by name and is very professional. They have my trust....I believe anything they tell me is wrong with my car..or that needs additional servicing.
DAVID A G., SERVICE MANAGER from Hyundai of Auburn responded on 11/10/2018

Thank you so much¡¡!!!!!!!!

David Gamper
Service Manager
Hyundai of Auburn
334-321-0777
DGAMPER@HYUNDAIOFAUBURN.COM

CW
Cherry W.
Auburn, AL
2007 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Staff
The staff in service is wonderful......
DAVID A G., SERVICE MANAGER from Hyundai of Auburn responded on 11/08/2018

Thank you so much!!!!!!!!!!!!!!!!!!!!!!

David Gamper
Service Manager
Hyundai of Auburn
334-321-0777
DGAMPER@HYUNDAIOFAUBURN.COM

CD
Cathryn D.
Dadeville, AL
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Very Happy with Service
I am pleased to have received prompt, excellent service of my 2014 Santa Fe Sport.
DAVID A G., SERVICE MANAGER from Hyundai of Auburn responded on 11/05/2018

Thank you so much!!!!!!!!!!!!!!!!!!!!!!!!!!

David Gamper
Service Manager
Hyundai of Auburn
334-321-0777
DGAMPER@HYUNDAIOFAUBURN.COM

JM
James M.
Auburn, AL
2012 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2018 Category: Service
Very informative on what was done and needs to be done
Very satisfied
DAVID A G., SERVICE MANAGER from Hyundai of Auburn responded on 11/02/2018

Thank you very much!!!!!!!!!!!!!!!!

David Gamper
Service Manager
Hyundai of Auburn
334-321-0777
DGAMPER@HYUNDAIOFAUBURN.COM

DK
Donald K.
Alexander City, AL
2012 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Prompt, repair done in timely manner, Explained what was wrong
Didn't have to wait for unreasonable amount of time. Got our vehicle in super quick after we arrived. Explained in detail what was wrong, what needed to be done, options, prices in "layman's" terms so that we knew exactly what they were saying (not every auto repair shop does this).
Our SUV is only 6 yrs old. Only negative was the cost of our repair. Our entire radio/cd/nav/sirius was shorting out. A refurbished unit was around $800 with installation. We honestly thought refurbished would be less than that. But we had few options. After-market system was more expensive.
DAVID A G., SERVICE MANAGER from Hyundai of Auburn responded on 10/31/2018

Thank you for you 5 star review!!!!!!!!!!!!

David Gamper
Service Manager
Hyundai of Auburn
334-321-0777
DGAMPER@HYUNDAIOFAUBURN.COM

RM
Roy M.
Lanett, AL
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Everyone is so eager to help the customers.
The place is clean and organized; people are very professional.
DAVID A G., SERVICE MANAGER from Hyundai of Auburn responded on 10/30/2018

Thank you for you 5 star review!!!!!!!!!!!!!!

David Gamper
Service Manager
Hyundai of Auburn
334-321-0777
DGAMPER@HYUNDAIOFAUBURN.COM

Verified Customer
Fort Payne, AL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018 Category: Service
Very Friendly Staff
My car was serviced timely and with no problems. The staff members at the desk were very kind and helpful throughout the process.
DAVID A G., SERVICE MANAGER from Hyundai of Auburn responded on 10/30/2018

Thank you so much!!!!!!!!!!!!!!!!!!!!!!!

David Gamper
Service Manager
Hyundai of Auburn
334-321-0777
DGAMPER@HYUNDAIOFAUBURN.COM

BG
Brenda G.
Auburn, AL
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018 Category: Service
B Greene
My service was done in spot-on time and they did not recommend any service that was not needed
DAVID A G., SERVICE MANAGER from Hyundai of Auburn responded on 10/30/2018

Thank you so much!!!!!!!!!!!!!!!!!!

David Gamper
Service Manager
Hyundai of Auburn
334-321-0777
DGAMPER@HYUNDAIOFAUBURN.COM

SC
Sheree C.
Auburn, AL
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Happy with customer service
Happy with customer service
DAVID A G., SERVICE MANAGER from Hyundai of Auburn responded on 10/26/2018

Thank you so much!!!!!!!!!!!!!!!!

David Gamper
Service Manager
Hyundai of Auburn
334-321-0777
DGAMPER@HYUNDAIOFAUBURN.COM

KS
Karen S.
Sussex, WI
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
Outstanding Service
Just moved to the area, and we've found our new favorite place to service the 2014 Santa Fe.
DAVID A G., SERVICE MANAGER from Hyundai of Auburn responded on 10/25/2018

Thank you so much and welcome home.

David Gamper
Service Manager
Hyundai of Auburn
334-321-0777
DGAMPER@HYUNDAIOFAUBURN.COM

Verified Customer
West Chester, OH
2006 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
Nice, helpful staff
David called me over the phone and answered all of my questions fully and patiently. He said if my dad or myself had any more questions to call back! Thank you!!
DAVID A G., SERVICE MANAGER from Hyundai of Auburn responded on 10/25/2018

Thank you very much!!!!!!!!!!!!!!!!!!!

David Gamper
Service Manager
Hyundai of Auburn
334-321-0777
DGAMPER@HYUNDAIOFAUBURN.COM

LJ
Lillian J.
Murfreesboro, TN
2006 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/23/2018 Category: Service
n/a
n/a
DAVID A G., SERVICE MANAGER from Hyundai of Auburn responded on 10/23/2018

Thank you

David Gamper
Service Manager
Hyundai of Auburn
334-321-0777
DGAMPER@HYUNDAIOFAUBURN.COM

Verified Customer
Auburn, AL
2006 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018 Category: Service
Great customer service!
The people in the Service department are always responsive and helpful. It makes me feel reassured that my car will be serviced correctly.
DAVID A G., SERVICE MANAGER from Hyundai of Auburn responded on 10/23/2018

Thank you so much!!!!!!!!!!!!!!!!!!

David Gamper
Service Manager
Hyundai of Auburn
334-321-0777
DGAMPER@HYUNDAIOFAUBURN.COM

JB
John B.
Jacksons Gap, AL
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Fantastic service
Professional, friendly service. They answered all my questions and showed true concern for the correct servicing of my car.

PS I am really enjoying my Tuscon.
DAVID A G., SERVICE MANAGER from Hyundai of Auburn responded on 10/23/2018

Thank you so much!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

David Gamper
Service Manager
Hyundai of Auburn
334-321-0777
DGAMPER@HYUNDAIOFAUBURN.COM

CM
Charles M.
Oak Grove, AL
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Takes care
Takes care of things even when not on the same page
DAVID A G., SERVICE MANAGER from Hyundai of Auburn responded on 10/23/2018

Thank you very much!!!!!!!!!!!!!!!!!!!!!!

David Gamper
Service Manager
Hyundai of Auburn
334-321-0777
DGAMPER@HYUNDAIOFAUBURN.COM

Verified Customer
Auburn, AL
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Battery problems
I had my car towed there with my 19 year old daughter handling the situation since I was out of town. They were patient with her and thorough with the car. She was on her way out in less than two hours. Thanks.
Way to go guys!
DAVID A G., SERVICE MANAGER from Hyundai of Auburn responded on 10/23/2018

Thank you and I am glad we were able to help.

David Gamper
Service Manager
Hyundai of Auburn
334-321-0777
DGAMPER@HYUNDAIOFAUBURN.COM