Overview

Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5rating 4.61

1044 Reviews

ReScore Reviews™ (15)

ReScore
Overall Rating 2.666666/5Overall Rating 2.666666/5rating 2.666666rating 2.666666rating 2.666666
Original
Overall Rating 1.8/5rating 1.8rating 1.8rating 1.8rating 1.8
94% Would Recommend
100% Business Response
Latest Review 3 days ago

Reviews


GC
Garrett C.
Opelika, AL
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Hyundai of Auburn review.
The service people were super nice.
DAVID A G., SERVICE MANAGER from Hyundai of Auburn responded on 07/20/2018

Thank you and we hope you enjoy your new car.

David Gamper
Service Manager
Hyundai of Auburn
334-321-0777
DGAMPER@HYUNDAIOFAUBURN.COM

BO
Bailey O.
Auburn University, AL
2014 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Fast and Kind
The service department was fast, kind, and handled everything I needed to have done with my car. I am continually impressed by their work ethic and customer service in making my experience an enjoyable one.
DAVID A G., SERVICE MANAGER from Hyundai of Auburn responded on 07/20/2018

Thank you for your business and kind words.

David Gamper
Service Manager
Hyundai of Auburn
334-321-0777
DGAMPER@HYUNDAIOFAUBURN.COM

Verified Customer
Brewton, AL
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Efficiency
This lease experience has been so easy thanks to Auburn Hyundai!
DAVID A G., SERVICE MANAGER from Hyundai of Auburn responded on 07/18/2018

Thank you very much!!!!!!!!!!!!!!!!!!!

David Gamper
Service Manager
Hyundai of Auburn
334-321-0777
DGAMPER@HYUNDAIOFAUBURN.COM

Verified Customer
Opelika, AL
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
employees very helpful
attention to my concerns
DAVID A G., SERVICE MANAGER from Hyundai of Auburn responded on 07/17/2018

Thank you very much!!!!!!!!!!!!!!!!!!!!!!!

David Gamper
Service Manager
Hyundai of Auburn
334-321-0777
DGAMPER@HYUNDAIOFAUBURN.COM

TH
Torey H.
Wetumpka, AL
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Friendly
Friendly service
DAVID A G., SERVICE MANAGER from Hyundai of Auburn responded on 07/17/2018

Thank you so much!!!!!!!!!!!!!!!!!!!!!!!!

David Gamper
Service Manager
Hyundai of Auburn
334-321-0777
DGAMPER@HYUNDAIOFAUBURN.COM

CS
Christine S.
Opelika, AL
2011 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Christine
Good service
DAVID A G., SERVICE MANAGER from Hyundai of Auburn responded on 07/16/2018

Thank you so much!!!!!!!!!!!!!

David Gamper
Service Manager
Hyundai of Auburn
334-321-0777
DGAMPER@HYUNDAIOFAUBURN.COM

WB
Wanda B.
Norcross, GA
2013 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Very friendly and helpful.
Loved the staff.
DAVID A G., SERVICE MANAGER from Hyundai of Auburn responded on 07/16/2018

Thank you very much!!!!!!!!!!!!!!!!

David Gamper
Service Manager
Hyundai of Auburn
334-321-0777
DGAMPER@HYUNDAIOFAUBURN.COM

DS
Duksoon S.
Columbus, GA
2016 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Helpful friendly
After a very bad experience at Hyundai (Auto nation Columbus Ga) I call Hyundai of Auburn and Tommy was so helpful and nice . Had the car towed there and got great service and problem fixed.
DAVID A G., SERVICE MANAGER from Hyundai of Auburn responded on 07/14/2018

Thank you very much. I am glad we were able to help.

David Gamper
Service Manager
Hyundai of Auburn
334-321-0777
DGAMPER@HYUNDAIOFAUBURN.COM

MC
Margaret C.
Auburn, AL
2016 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Great customer service
Great, quick service!
DAVID A G., SERVICE MANAGER from Hyundai of Auburn responded on 07/14/2018

Thank you so much!!!!!!!!!!!!!!!!!!!!!!!!!!!!

David Gamper
Service Manager
Hyundai of Auburn
334-321-0777
DGAMPER@HYUNDAIOFAUBURN.COM

PR
Peter R.
Dadeville, AL
2017 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
The people are so nice to me and didn't give me any problems
Very professional people and very nice to me
DAVID A G., SERVICE MANAGER from Hyundai of Auburn responded on 07/11/2018

Thank you very much!!!!!!!!!!!!!!!!!!!!!!!!

David Gamper
Service Manager
Hyundai of Auburn
334-321-0777
DGAMPER@HYUNDAIOFAUBURN.COM

Verified Customer
Lagrange, GA
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
The people and the hospitality
Everyone was nice very helpful the service was fast and the price was reasonable
DAVID A G., SERVICE MANAGER from Hyundai of Auburn responded on 07/10/2018

Thank you very much!!!!!!!!!!!!!!!!!!

David Gamper
Service Manager
Hyundai of Auburn
334-321-0777
DGAMPER@HYUNDAIOFAUBURN.COM

RC
Ruby C.
Shorter, AL
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Excellent Customer Service!
I am always satisfied with the service that I receive at Hyundai of Auburn.
DAVID A G., SERVICE MANAGER from Hyundai of Auburn responded on 07/10/2018

Thank you so much!!!!!!!!!!!!!!!!!!!!!!!!!!

David Gamper
Service Manager
Hyundai of Auburn
334-321-0777
DGAMPER@HYUNDAIOFAUBURN.COM

Verified Customer
Wetumpka, AL
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
.
.
DAVID A G., SERVICE MANAGER from Hyundai of Auburn responded on 07/09/2018

Thank you very much!!!!!!!!!!!!!!!!!!!!!!!!!

David Gamper
Service Manager
Hyundai of Auburn
334-321-0777
DGAMPER@HYUNDAIOFAUBURN.COM

JV
Joan V.
Auburn, AL
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2018 Category: Service
Good Dealership
Great employees, reasonable price and waiting time, and decent coffee.
DAVID A G., SERVICE MANAGER from Hyundai of Auburn responded on 07/09/2018

Thank you for your business and 5 star review.

David Gamper
Service Manager
Hyundai of Auburn
334-321-0777
DGAMPER@HYUNDAIOFAUBURN.COM

CC
Christopher C.
Auburn, AL
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2018 Category: Service
Great Service
They were very helpful and personable. Indicated other problems with my vehicle and called prior to fixing the issues.
DAVID A G., SERVICE MANAGER from Hyundai of Auburn responded on 07/09/2018

Thank you so much!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

David Gamper
Service Manager
Hyundai of Auburn
334-321-0777
DGAMPER@HYUNDAIOFAUBURN.COM

DL
David L.
Auburn, AL
2011 Hyundai Sonata
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/07/2018 Category: Service
Problem still not fixed.
I was thinking about a new vehicle in the near future, but this experience is making me rethink a Hyundia purchase.
DAVID A G., SERVICE MANAGER from Hyundai of Auburn responded on 07/07/2018

Please call me next week so we can find out what is going on. It looks like we charged your freon and added dye to your air conditioner so the leak could be found.
 Then on the next trip in we found the leak and ordered parts. On the 3rd trip we replaced the air conditioner parts. This is the first I have heard about it not working.

David Gamper
Service Manager
Hyundai of Auburn
334-321-0777
DGAMPER@HYUNDAIOFAUBURN.COM

BT
Benjamin T.
Opelika, AL
2013 Hyundai Genesis
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/06/2018 Category: Service
good work and good prices and the reminders that are sent to me when a repair is need on my car
Getting my car in and out in a timely manner and the quality of the work performed
You are doing a good job keeping my car up and operating correctly.
DAVID A G., SERVICE MANAGER from Hyundai of Auburn responded on 07/06/2018

Thank you.

David Gamper
Service Manager
Hyundai of Auburn
334-321-0777
DGAMPER@HYUNDAIOFAUBURN.COM

TF
Tamaria F.
Opelika, AL
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2018 Category: Service
Great
Customer service was absolutely great! The guy at the front desk is phenomenal. He makes it pleasing to go there
DAVID A G., SERVICE MANAGER from Hyundai of Auburn responded on 07/05/2018

Thank you very much!!!!!!!!!!!!!!!!!!!!!!!!!!

David Gamper
Service Manager
Hyundai of Auburn
334-321-0777
DGAMPER@HYUNDAIOFAUBURN.COM

Verified Customer
Dadeville, AL
2017 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
very friendly and helpful
They took time to answer my questions and moved us thru the service very quickly.
DAVID A G., SERVICE MANAGER from Hyundai of Auburn responded on 07/03/2018

Thank you very much!!!!!!!!!!!!!!!!!!!!!

David Gamper
Service Manager
Hyundai of Auburn
334-321-0777
DGAMPER@HYUNDAIOFAUBURN.COM

PD
Peggy D.
Alexander City, AL
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
The people were nice and the service good.
They were very helpful. As I said they were very nice to me.
DAVID A G., SERVICE MANAGER from Hyundai of Auburn responded on 07/03/2018

Thank you so much!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

David Gamper
Service Manager
Hyundai of Auburn
334-321-0777
DGAMPER@HYUNDAIOFAUBURN.COM