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Hyundai of Brenham

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(335 Reviews)
73
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
7
Total ReScores
5.0
ReScore Average
73
Net Promoter Score ®

Business Details

About

Hyundai of Brenham is located in Brenham, TX, easy driving distance from College Station, Chappell Hill, and Hempstead. Come see us today, or call us to schedule an appointment with our top-of-the-line Service Center. We are here to ensure your Hyundai stays in like-new running condition. Hyundai of Brenham is located in Brenham, TX, easy driving distance from College Station, Chappell Hill, and Hempstead. Come see us today, or call us to schedule an appointment with our top-of-the-line Service Center. We are here to ensure your Hyundai stays in like-new running condition.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(979) 830-1000

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (US & Canada)
1710 Highway 290 W Brenham, TX 77833
Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(335 Reviews)

Verified Customer
Carmine, TX
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2022
verified customerVerified Customer
10
Category: Service
Professional
At first we had some miscommunication but the service manager and advisor called me back for another try and are making things right. Their professionalism is respectable and their sense of urgency is well appreciated.

Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/01/2022
Service Type: Repair
2
Category: Service
Great vehicle, minimal knowledge of vehicle
Technicians "couldn't duplicate" an issue that happens 100% of the time and also said if they took something apart they would not be sure if they could get it back together, mind you this car was purchased brand new from them and is supposed to have warranty. It is literally their job to take something apart and make the repair and make sure it is fully operational. Terrible service. Sales are fine, service is terrible.
RICHARD L H. from Hyundai of Brenham responded on 03/01/2022 01:40 PM

I am sorry we were unable to duplicate the concern on your vehicle. I would like the opportunity to ride with you in your vehicle to duplicate the concern. Please contact me at your earliest convenience so we can schedule a time for you and I to go on a road test. I look forward to your call.

Richard Hallman

Service Manager

Hyundai of Brenham

979-830-1000
service@hyundaibrenham.com

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