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SureCritic / Hyundai Dealer / Hyundai of Cookeville
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Hyundai of Cookeville

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,576 Reviews)
70
Write a Review
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Score Details

5 stars
81%
4 stars
12%
3 stars
3%
2 stars
1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
75
Total ReScores™
4.9
ReScore™ Average
70
Net Promoter Score ®

Business Details

About

Hyundai of Cookeville is conveniently located in Cookeville, TN. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. Hyundai of Cookeville’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. Hyundai of Cookeville is conveniently located in Cookeville, TN. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. Hyundai of Cookeville’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(931) 520-7200
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
8:00 AM - 1:00 PM
Sun
closed
* No Time Zone provided
931 South Willow Avenue Cookeville, TN 38501
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Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,576 Reviews)
Write a Review
Recent Reviews
WW
gravatar
William W.
Tompkinsville, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/13/2022
10
Category: Service
Excellent Service
Recently my 2017 Hyundai Sonata Hybrid started making a noise. First is was just a quick noise, but in less than a day, it was a horrible noise. I contacted Cookeville Hyundai and Jody got me a quick Service appointment. I realized soon that I could not drive the 55 miles to Cookeville, so I sent them a message with a photo of my dashboard and all the warning lights. Josh in the Service department contacted me and suggested that since it was still under warranty, I use Roadside assistance to have it towed. Sure enough, roadside assistance came and picked it up and delivered it free of charge. When checking my vehicle. there were also 4 open recalls on it. Josh telephone to tell me that the problem that was making the noise was a Hybrid Generator, and that since it was still under warranty, it was fixed for free. All the recalls were done and the fix was taken care of and not a penny spent. The work was good, and when I arrived at the Service Center, the atmosphere at the Service Center was professional and accommodating, even though they were full with much work due to the number of recalls. I can highly recommend Cookeville Hyundai for any service needs. I purchased my vehicle here brand new 5 years ago, and would be happy to do so again.
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