Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

124 Reviews

98% Would Recommend
100% Business Response
Latest Review about 14 hours ago

Reviews


SG
Sue G.
Onalaska, TX
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018 Category: Service
Great service
Thank you for the friendly greeting and the efficient service.
ERIK M H., FIXED OPERATIONS DIRECTOR from Hyundai Of Lufkin responded on 09/28/2018

Sue,

I really enjoyed meeting you! Thank you for choose us to handle your needs!

ERIK HAWKINS
FIXED OPERATIONS DIRECTOR
936-630-1200
erikhawkins@hyundaioflufkin.com

DD
Deni D.
Houston, TX
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Excellent customer service
The staff are knowledgeable and very eager to pleae.
ERIK M H., FIXED OPERATIONS DIRECTOR from Hyundai Of Lufkin responded on 09/20/2018

Deni,

Thanks for the business!

ERIK HAWKINS
FIXED OPERATIONS DIRECTOR
936-630-1200
erikhawkins@hyundaioflufkin.com

SN
Sarah N.
Lufkin, TX
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
They were super friendly!
Everyone was super friendly! They were fast and convenient!
ERIK M H., FIXED OPERATIONS DIRECTOR from Hyundai Of Lufkin responded on 09/20/2018

Sara,

Great to hear your visit was excellent! Thank you for your business!!

ERIK HAWKINS
FIXED OPERATIONS DIRECTOR
936-630-1200
erikhawkins@hyundaioflufkin.com

Verified Customer
Corrigan, TX
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Very pleasant
Eric was very helpful and I appreciated his honesty. My trunk would not open. He ordered a part for it and it came in when he said it would. I was in and out with no hassles and my trunk fixed. Thank you!
ERIK M H., FIXED OPERATIONS DIRECTOR from Hyundai Of Lufkin responded on 09/18/2018


It was my pleasure to serve you! Look forward to handling all your service needs!

ERIK HAWKINS
FIXED OPERATIONS DIRECTOR
936-630-1200
erikhawkins@hyundaioflufkin.com

VJ
Vera J.
Woodville, TX
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Excellent service and Customer Satisfaction
Friendly, helpful, courteous, knowledgeable, excellent service customer focus and satisfaction a priority.
ERIK M H., FIXED OPERATIONS DIRECTOR from Hyundai Of Lufkin responded on 09/18/2018

Thank you for letting us take care of you and the kind words!

ERIK HAWKINS
FIXED OPERATIONS DIRECTOR
936-630-1200
erikhawkins@hyundaioflufkin.com

CV
Cynthia V.
Crockett, TX
2010 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Pleasant and Friendly
I have recently moved to Crockett, Texas from Florida and I am so thankful that Hyundai of Lufkin has opened and was there for me when my 2010 Hyundai Elantra needed service. The Service Dept. people were very friendly and knowledgeable. I am extremely pleased with the care my car and I received and will absolutely return for any car care needs in the future!
ERIK M H., FIXED OPERATIONS DIRECTOR from Hyundai Of Lufkin responded on 09/18/2018

We are glad to be open and able to take care of your needs!

ERIK HAWKINS
FIXED OPERATIONS DIRECTOR
936-630-1200
erikhawkins@hyundaioflufkin.com

SH
Susan H.
Livingston, TX
2010 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
the people
A great place to buy a vehicle. The people are friendly and knowledgeable.
ERIK M H., FIXED OPERATIONS DIRECTOR from Hyundai Of Lufkin responded on 09/18/2018

Thank you for trusting us with your vehicle needs!

ERIK HAWKINS
FIXED OPERATIONS DIRECTOR
936-630-1200
erikhawkins@hyundaioflufkin.com

JC
Jason C.
Alto, TX
2018 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2018 Category: Service
Great service
Great service, extremely clean, and good coffee. But no TV in the waiting area!
ERIK M H., FIXED OPERATIONS DIRECTOR from Hyundai Of Lufkin responded on 09/18/2018

Thanks for your business and the TV is on our priority list for sure!!

ERIK HAWKINS
FIXED OPERATIONS DIRECTOR
936-630-1200
erikhawkins@hyundaioflufkin.com

GH
Greg H.
Etoile, TX
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2018 Category: Service
Happy to have a Lufkin Hyundai!
I phoned in an appointment for 30 month service check up, oil change etc. The Service was prompt and wait time minimal. I received good service, good advice and the dealership and customer areas were very nice.
ERIK M H., FIXED OPERATIONS DIRECTOR from Hyundai Of Lufkin responded on 09/18/2018

Im very pleased you enjoyed your visit! We are very excited to share our amazing facility with our Hyundai customers!

ERIK HAWKINS
FIXED OPERATIONS DIRECTOR
936-630-1200
erikhawkins@hyundaioflufkin.com

JD
James D.
Lufkin, TX
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2018 Category: Service
professional, friendly. fast
Like the title, professional, friendly and fast.
ERIK M H., FIXED OPERATIONS DIRECTOR from Hyundai Of Lufkin responded on 09/11/2018

James,

Thanks for the business. Looking forward to your visit!

ERIK HAWKINS
FIXED OPERATIONS DIRECTOR
936-630-1200
erikhawkins@hyundaioflufkin.com

LB
Leon B.
Lufkin, TX
2014 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/27/2018 Category: Service
Leon Baye
Service was good, very expensive
ERIK M H., FIXED OPERATIONS DIRECTOR from Hyundai Of Lufkin responded on 09/11/2018

Leon,

Thanks for your feedback. Please check our website for the latest service specials before your next visit.

ERIK HAWKINS
FIXED OPERATIONS DIRECTOR
936-630-1200
erikhawkins@hyundaioflufkin.com

GN
Gene N.
Lufkin, TX
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2018 Category: Service
Great!
Close to home. Excellent service.
ERIK M H., FIXED OPERATIONS DIRECTOR from Hyundai Of Lufkin responded on 08/23/2018

Gene,

Thank you for your visit and giving us a chance to earn your business, glad your experience was excellent!

ERIK HAWKINS
FIXED OPERATIONS DIRECTOR
936-630-1200
erikhawkins@hyundaioflufkin.com

RF
Ramona F.
Corrigan, TX
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2018 Category: Service
Customer service
When I showed up
I was recived with politeness
ERIK M H., FIXED OPERATIONS DIRECTOR from Hyundai Of Lufkin responded on 08/23/2018

Romona,

Thank you for your feedback! Looking forward to your future visits.


ERIK HAWKINS
FIXED OPERATIONS DIRECTOR
936-630-1200
erikhawkins@hyundaioflufkin.com

RH
Rocky H.
Colmesneil, TX
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Oil change
It went very well. They even washed my car for me after the oil change.
ERIK M H., FIXED OPERATIONS DIRECTOR from Hyundai Of Lufkin responded on 08/15/2018

Rocky,

Thank you for coming up for your service! We are glad we could extend the perks of servicing with us! Always a free wash. 

ERIK HAWKINS
FIXED OPERATIONS DIRECTOR
936-630-1200
erikhawkins@hyundaioflufkin.com

BB
Bob B.
Huntington, TX
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
ease of getting in and out
great place
ERIK M H., FIXED OPERATIONS DIRECTOR from Hyundai Of Lufkin responded on 08/10/2018

Bob,

Thank you for taking the time to send us a review. Look forward to seeing you in the future.

ERIK HAWKINS
FIXED OPERATIONS DIRECTOR
936-630-1200
erikhawkins@hyundaioflufkin.com

DL
Debra L.
Apple Springs, TX
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Happy iwner
Clean and efficient, very friendly employees.
ERIK M H., FIXED OPERATIONS DIRECTOR from Hyundai Of Lufkin responded on 08/10/2018

Debra,

Thank you for your business! Looking forward to providing you with great service in the future!

ERIK HAWKINS
FIXED OPERATIONS DIRECTOR
936-630-1200
erikhawkins@hyundaioflufkin.com

JS
James S.
Livingston, TX
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Every one is helpful,and polite.
Great job fast and people with a smile in Lufkin
ERIK M H., FIXED OPERATIONS DIRECTOR from Hyundai Of Lufkin responded on 08/10/2018

James,

Thanks for the excellent review! We appreciate the business, and trusting us with your vehicle.

ERIK HAWKINS
FIXED OPERATIONS DIRECTOR
936-630-1200
erikhawkins@hyundaioflufkin.com

GR
Guillermo R.
Lufkin, TX
2008 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/29/2018 Category: Service
Review Title
It's okay.
ERIK M H., FIXED OPERATIONS DIRECTOR from Hyundai Of Lufkin responded on 08/10/2018

Guillermo,

Thank you for the business! looking forward to taking care of you in the future.

ERIK HAWKINS
FIXED OPERATIONS DIRECTOR
936-630-1200
erikhawkins@hyundaioflufkin.com

Verified Customer
Houston, TX
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
All of the staff are wonderful and helpful
I have recommended this dealership to my friends.
ERIK M H., FIXED OPERATIONS DIRECTOR from Hyundai Of Lufkin responded on 08/10/2018



We appreciate you taking time out to send us a review! Thank you for your business!

ERIK HAWKINS
FIXED OPERATIONS DIRECTOR
936-630-1200
erikhawkins@hyundaioflufkin.com

JD
James D.
Lufkin, TX
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Appeared to have a genuine interest in my satisfaction.
Made recommendations about an issue I did not know I had. I appreciated having it repaired then rather than wearing the edges from my tires. The people were friendly and professional.
ERIK M H., FIXED OPERATIONS DIRECTOR from Hyundai Of Lufkin responded on 08/10/2018

James,

Thank you for trusting us with your vehicle!

ERIK HAWKINS
FIXED OPERATIONS DIRECTOR
936-630-1200
erikhawkins@hyundaioflufkin.com