Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7

(6,636 Reviews)

ReScore Reviews™ (168)

ReScore
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
Original
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
93% Would Recommend
100% Business Response
Latest Review about 1 hour ago

Reviews


Verified Customer
San Antonio, FL
2020 Hyundai Sonata
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/29/2020 Category: Service
Wesley Chapel Service Dept.
The service done on our vehicle was warranty work on a vehicle bought at another dealership. Even though we had purchased a vehicle from here, 3 years earlier, we were treated in an exceptional manner.

Verified Customer
Zephyrhills, FL
2018 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/29/2020 Category: Service
Overall
Overall easy and professional.
PAIGE P. from Hyundai of Wesley Chapel responded on 09/29/2020

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.


GF
Glenda F.
Fruitland Park, FL
2020 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/28/2020 Category: Service
Service is always excellent
I always feel valued.
JC
JOHN W C. from Hyundai of Wesley Chapel responded on 09/29/2020

Thank you so much for the 5 Star Review Glenda! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, John Cate Hyundai of Wesley Chapel Service Drive Manager.


ER
Erika R.
New Prt Rchy, FL
2013 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/27/2020 Category: Service
Excellent costumer service
Keith and Justin H are excellent!! Good Communication.
JC
JOHN W C. from Hyundai of Wesley Chapel responded on 09/28/2020

Thank you so much for the 5 Star Review Erika! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, John Cate Hyundai of Wesley Chapel Service Drive Manager.


LH
Lourdes H.
Zephyrhills, FL
2018 Hyundai Tucson
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/27/2020 Category: Service
Good services
kamal, wonderful services.tx for helping me.
JC
JOHN W C. from Hyundai of Wesley Chapel responded on 09/28/2020

Thank you so much for taking the time to complete the survey! We look forward to helping you in the future. Sincerely, John Cate Hyundai of Wesley Chapel Service Drive Manager.


RM
Rhonda M.
Zephyrhills, FL
2011 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/27/2020 Category: Service
Fast Appointment, Good Service
Needed service right away and got an appointment the same day. Everything was fixed and under warranty.
JC
JOHN W C. from Hyundai of Wesley Chapel responded on 09/28/2020

Thank you so much for the 5 Star Review Rhonda! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, John Cate Hyundai of Wesley Chapel Service Drive Manager.


NJ
Nebojsa J.
New Port Richey, FL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/27/2020 Category: Service
Great experience
Great dealership with good friendly people
JC
JOHN W C. from Hyundai of Wesley Chapel responded on 09/28/2020

Thank you so much for the 5 Star Review Nebojsa! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, John Cate Hyundai of Wesley Chapel Service Drive Manager.


JW
James W.
Tampa, FL
2018 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2020 Category: Service
Great employees
Jkkhgd
PP
PAIGE P. from Hyundai of Wesley Chapel responded on 09/25/2020

Thank you so much for the 5 Star Review James! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.


RP
Rachael P.
Lutz, FL
2019 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2020 Category: Service
Best customer service
Best customer service, helpful, beyond expectations with communicating what is happening and what is going to happen next!
PP
PAIGE P. from Hyundai of Wesley Chapel responded on 09/25/2020

Thank you so much for the 5 Star Review Rachael! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.


Verified Customer
Lutz, FL
2020 Hyundai Accent
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2020 Category: Service
nice
excellent service
PAIGE P. from Hyundai of Wesley Chapel responded on 09/24/2020

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.


DC
Donna C.
Spring Hill, FL
2020 Hyundai Sonata
Verified Customer
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
09/24/2020 Category: Service
Acceleration problem
I never had a problem with the 2018 Hyundai Sonata that I leased. Service was always done in a timely manner. Regarding my new leased 2020 Hyundai Sonata, from day 1 there has been a
hesitation when accelerating. Upon taking it to the dealership to diagnose the problem, tech could not determine the problem. Service manager was going to open a case with
Hyundai and get back to me upon their response. Still waiting for a call back.
JC
JOHN W C. from Hyundai of Wesley Chapel responded on 09/24/2020

Thank you so much for taking the time to complete the survey! I apologize you did not have a good experience when your vehicle was in for service. We strive to provide the highest level of service for you and your vehicle. I will be contacting you to discuss your service experience. Sincerely, John Cate Hyundai of Wesley Chapel Service Drive Manager.


MJ
Monika J.
Tampa, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/23/2020 Category: Service
Service
Excellent Service - easy check-in and check-out
PP
PAIGE P. from Hyundai of Wesley Chapel responded on 09/24/2020

Thank you so much for the 5 Star Review Monika! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.


OB
Olivia B.
Land O Lakes, FL
2020 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/21/2020 Category: Service
Amazing
Hyundai has never given me any problems since buying my new car, I even get calls to make sure everything is operating great! By far the best staff!! Highly recommend!
PP
PAIGE P. from Hyundai of Wesley Chapel responded on 09/22/2020

Thank you so much for the 5 Star Review Olivia! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.


DV
Donald V.
Riverview, FL
2020 Hyundai Sonata
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/20/2020 Category: Service
New Customer Lease and Service
I recently leased my Sonata from Wesley and John Demarco and Will Tousey who are REAL Gentlemen.
The Lease went extremely well and my first Oil service with the 3 year included Maintenance package for my Sonata couldn't have gone any smoother. I was so impressed with all involved being so polite and efficient with the drive up and notification when car was finished and delivered.
JC
JOHN W C. from Hyundai of Wesley Chapel responded on 09/21/2020

Thank you so much for taking the time to complete the survey! We look forward to helping you in the future. Sincerely, John Cate Hyundai of Wesley Chapel Service Drive Manager.


Verified Customer
Zephyrhills, FL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/19/2020 Category: Service
Always helpful in explaining all problem and recommended repair and costs
Always informative, timely and reliable
PAIGE P. from Hyundai of Wesley Chapel responded on 09/19/2020

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.