Overview

Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5rating 4.56

4744 Reviews

ReScore Reviews™ (104)

ReScore
Overall Rating 4.0384642/5Overall Rating 4.0384642/5Overall Rating 4.0384642/5Overall Rating 4.0384642/5rating 4.0384642
Original
Overall Rating 2.21154/5Overall Rating 2.21154/5rating 2.21154rating 2.21154rating 2.21154
92% Would Recommend
100% Business Response
Latest Review about 1 hour ago

Reviews


Verified Customer
Zephyrhills, FL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Customer service
Excellent service.

Verified Customer
Wesley Chapel, FL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Great Customer Service
Have been coming to third dealership for the last 10 years. Great staff and customer service.

DR
Delane R.
Pinellas Park, FL
2017 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Good customer service
Always prompt and courteous service.
Jon Vincent W N., Assistant Service Manager from Hyundai of Wesley Chapel responded on 01/15/2019

Thank you for your response, Delane! We appreciate your business and feedback :) 


J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com

Verified Customer
Lutz, FL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Always Excellent Service at Hyundai of Wesley Chapel
I can always count on the Hyundai service team at Hyundai of Wesley Chapel for great service
Jon Vincent W N., Assistant Service Manager from Hyundai of Wesley Chapel responded on 01/15/2019

Thank you for your response! We appreciate your business and feedback :) 


J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com

MH
Mary H.
Tampa, FL
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
VIP Service
Hyundai of Wesley Chapel has been servicing my Santa Fe for over 2 years now and they do quality work and first class service. They only recommend what I need, never try to add on services and are reliable and efficient. I highly recommend this service department.
Jon Vincent W N., Assistant Service Manager from Hyundai of Wesley Chapel responded on 01/15/2019

Thank you for your response, Mary! We appreciate your business and feedback :) 


J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com

JT
John T.
North Port, FL
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
They take care of you!!
Excellent service, I requested a few additional items during service and they complied without any up charges!! So nice they took care of everything for me!! Going back when needed!!
Jon Vincent W N., Assistant Service Manager from Hyundai of Wesley Chapel responded on 01/15/2019

Thank you for your response, John! We appreciate your business and feedback :) 


J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com

Verified Customer
Temple Terr, FL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2019 Category: Service
Nice visit
Greeted quickly and pleasantly. Polite, respectful customer service. Had an appointment, and service was completed within an hour. Felt valued by employee.
Jon Vincent W N., Assistant Service Manager from Hyundai of Wesley Chapel responded on 01/14/2019

Thank you for your response! We appreciate your business and feedback :) 


J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com

Verified Customer
Wesley Chapel, FL
2013 Hyundai Genesis Co
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
01/12/2019 Category: Service
Sorry service
Rotated my directional tires.
Jon Vincent W N., Assistant Service Manager from Hyundai of Wesley Chapel responded on 01/14/2019

Thank you for your response! We apologize about the rotation issues on your directional tires. We will address that with the staff moving forward to make sure we learn and doesn't happen again. I have forwarded this survey and information to the Service Manager, Keith Flynne, and someone from that location will be reaching out to you today to try and rectify the issues. We will be reaching out to you soon.


J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com

NT
Neil T.
Hudson, FL
2017 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Customer Service
Prompt customer service.
Jon Vincent W N., Assistant Service Manager from Hyundai of Wesley Chapel responded on 01/14/2019

Thank you for your response, Neil! We appreciate your business and feedback :) 


J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com

JS
Jay S.
Wesley Chapel, FL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Great Service
James my service writer is always helpful and professional.

Serve department is great and the reason I buy from you.
Jon Vincent W N., Assistant Service Manager from Hyundai of Wesley Chapel responded on 01/14/2019

Thank you for your response, Jay! We appreciate your business and feedback :) 


J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com

RB
Ron B.
Zephyrhills, FL
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Pleasant place and people
Very frendly staff
Jon Vincent W N., Assistant Service Manager from Hyundai of Wesley Chapel responded on 01/14/2019

Thank you for your response, Ron! We appreciate your business and feedback :) 


J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com

JN
Joshua N.
Land O Lakes, FL
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Service Appointment
Communication is excellent in the service center
Jon Vincent W N., Assistant Service Manager from Hyundai of Wesley Chapel responded on 01/11/2019

Thank you for your response, Joshua! We appreciate your business and feedback :) 


J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com

JW
Janelle W.
Lake Alfred, FL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Great Job!
Great job!
Jon Vincent W N., Assistant Service Manager from Hyundai of Wesley Chapel responded on 01/11/2019

Thank you for your response, Janelle! We appreciate your business and feedback :) 


J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Jon Vincent W N., Assistant Service Manager from Hyundai of Wesley Chapel responded on 01/11/2019

Thank you for your response, Janelle! We appreciate your business and feedback :) 


J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com

RW
Roger W.
Wesley Chapel, FL
2011 Hyundai Elantra To
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
It's the people..
Good people. Prices so-so (tires). Work done well.
Jon Vincent W N., Assistant Service Manager from Hyundai of Wesley Chapel responded on 01/11/2019

Thank you for your response, Roger! We appreciate your business and feedback :) 


J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com

EK
Elias K.
Wesley Chapel, FL
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Great service and attention to customers.....
Excellent dealership. Great customer service and attention to details.
Jon Vincent W N., Assistant Service Manager from Hyundai of Wesley Chapel responded on 01/11/2019

Thank you for your response, Elias! We appreciate your business and feedback :) 


J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com

MC
Matthew C.
Tampa, FL
2017 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Easy
Easy and fast oil change.
Jon Vincent W N., Assistant Service Manager from Hyundai of Wesley Chapel responded on 01/11/2019

Thank you for your response, Matthew! We appreciate your business and feedback :) 


J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com

Verified Customer
Wesley Chapel, FL
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Recall Work
I brought my car for recall work.
Jon Vincent W N., Assistant Service Manager from Hyundai of Wesley Chapel responded on 01/11/2019

Thank you for your response! We appreciate your business and feedback :) 


J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com

DS
Daniel S.
Wesley Chapel, FL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Oil change
Appointment time was kept. Service was fast.
Jon Vincent W N., Assistant Service Manager from Hyundai of Wesley Chapel responded on 01/11/2019

Thank you for your response, Daniel! We appreciate your business and feedback :) 


J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com

RP
Roger P.
Zephyrhills, FL
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Excellent service!!!
They treat you with respect and always have a smile on their faces. Roger P
Jon Vincent W N., Assistant Service Manager from Hyundai of Wesley Chapel responded on 01/11/2019

Thank you for your response, Roger! We appreciate your business and feedback :) 


J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Jon Vincent W N., Assistant Service Manager from Hyundai of Wesley Chapel responded on 01/11/2019

Thank you for your response! We appreciate your business and feedback :) 


J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com

CC
Craig C.
Land O Lakes, FL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Awesome service
Very professional
Jon Vincent W N., Assistant Service Manager from Hyundai of Wesley Chapel responded on 01/11/2019

Thank you for your response, Craig! We appreciate your business and feedback :) 


J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com