Business Solutions

LB
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LAMAR BROWNE

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(58 reviews)
75
Send a Message to LAMAR

SD
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Stephen D.
Zephyrhills, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2022
Service Type: Repair
verified customer Verified Customer
7
Category: Service
Good service but poor scheduling process
Needed to speak with service management since calls to schedule an app & going online didn’t offer apps. Just drop off the vehicle & we’ll get to it ASAP was the only offering
PAIGE P. from Hyundai of Wesley Chapel responded on 04/14/2022

Thank you so much for the 5 Star Review Stephen! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

IG
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Ihab G.
Land O Lakes, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2022
Service Type: Repair
verified customer Verified Customer
9
Category: Service
Happy with the service statin
Good service station
PAIGE P. from Hyundai of Wesley Chapel responded on 03/22/2022

Thank you so much for the 5 Star Review Ihab! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

Verified Customer
Zephyrhills, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2022
Service Type: Repair
verified customer Verified Customer
9
Category: Service
Fast
Check in and getting car was quick.
PAIGE P. from Hyundai of Wesley Chapel responded on 03/17/2022

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

MW
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Matthew W.
Land O Lakes, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Wonderful
Lamar was amazing
PAIGE P. from Hyundai of Wesley Chapel responded on 03/17/2022

Thank you so much for the 5 Star Review Matthew! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

MS
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Matthew S.
Lutz, FL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/15/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
My recent experience
Waited 8 hours for a oil change, air filter change and 2 new tires. They recommended the replacement of the tires and did not have them in stock. This is the 1st time I have had an issue with their service department. Also was scheduled for a cash wash and vacuum and that was not completed. Not sure why they did not do the wash while waiting for the tires to be delivered.
PAIGE P. from Hyundai of Wesley Chapel responded on 03/15/2022

Thank you so much for taking the time to complete the survey! We look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

CC
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Christopher C.
Tampa, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Fantastic
Fantastic service as always
PAIGE P. from Hyundai of Wesley Chapel responded on 03/10/2022

Thank you so much for the 5 Star Review Christopher! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

JL
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Jim L.
Land O Lakes, FL
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/01/2022
Service Type: Maintenance
verified customer Verified Customer
3
Category: Service
Phone system is your Achilles heel
I have said what I needed to say. You make great card, have a good solid staff, but trying to reach someone in the service department was maddening and it wasn’t their fault.
PAIGE P. from Hyundai of Wesley Chapel responded on 03/02/2022

Thank you so much for taking the time to complete the survey! I apologize you did not have a good experience when your vehicle was in for service. We strive to provide the highest level of service for you and your vehicle. I will be contacting you to discuss your service experience. Sincerely, Your Hyundai Service Team.

Employees worked with

JH
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Janice H.
Spring Hill, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Outstanding Service!
I appreciated the professional service and attention I received from Hyundai of Wesley Chapel. I have shared my personal experience with co-workers and now they too are visiting this dealership for service. And thanking me for sharing the good news of the service received at Hyundai of Wesley Chapel!
PAIGE P. from Hyundai of Wesley Chapel responded on 02/23/2022

Thank you so much for the 5 Star Review Janice! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

Verified Customer
Land O Lakes, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Amazing service!
Lamar was super sweet and gave excellent customer service.
PAIGE P. from Hyundai of Wesley Chapel responded on 02/21/2022

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

SY
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Stacey Y.
Tampa, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
I love the service team@ Hyundai!
Everyone in the service department is very knowledgeable& super nice! They always go above& beyond 2 help me! Especially being a girl that knows nothing about cars!!!
PAIGE P. from Hyundai of Wesley Chapel responded on 02/19/2022

Thank you so much for the 5 Star Review Stacey! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

VB
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Vicky B.
Lutz, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2022
Service Type: Repair
verified customer Verified Customer
9
Category: Service
Dealership ordered me a Lyft to and from, which impressed me
Waiting while your car is being worked on, is just not the best use of my time, but this visit dealership offered a Lyft for me to and from which impressed me
PAIGE P. from Hyundai of Wesley Chapel responded on 02/17/2022

Thank you so much for the 5 Star Review Vicky! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

DS
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Dennis S.
Tampa, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2022
Service Type: Maintenance
verified customer Verified Customer
8
Category: Service
Hyundai of Wesley Chapel is EXCEPTIONAL!!
Greatest, most professional, courteous people in the world work here. Both sales and service are fantastic at this dealership! Management does a great job of taking care of their customers! That said, the new owners, Lithia motors, are absolutely HORRIBLE!!! They restrict the employees from doing their jobs, and their process’ are not customer friendly. Wherever you buy your next car, check to make sure Lithia motors does not own the dealership, you will be sorry!
PAIGE P. from Hyundai of Wesley Chapel responded on 02/15/2022

Thank you so much for the 5 Star Review Dennis! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

 

Employees worked with

Verified Customer
Zephyrhills, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Best Place to Go
From the moment I pull up to the time I get in my car to go back home, the service with various staff members are excellent!
PAIGE P. from Hyundai of Wesley Chapel responded on 02/08/2022

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

SH
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Sandra H.
Zephyrhills, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Outstanding service
I needed an oil change, tire rotation, computer balance for the tires and replacement for the trunk latch base. While it sounds like quite a bit, the work was done in a reasonable amount of time. My service advisor, Lamar Browne was simply outstanding. He was so professional and thorough that he made this experience just wonderful. I am delighted that it's still possible to experience excellent customer service. I will certainly look for him when it's time to get another oil change.
PAIGE P. from Hyundai of Wesley Chapel responded on 02/04/2022

Thank you so much for the 5 Star Review Sandra! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

SR
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Sylvester R.
Spring Hill, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Satisfied
Personnel at Hyundai, Take a personal approach to helping When there's a problem.. The knowledge and honesty is what keeps me coming back.
PAIGE P. from Hyundai of Wesley Chapel responded on 02/02/2022

Thank you so much for the 5 Star Review Sylvester! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

Verified Customer
Gainesville, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great experience
Lamar was super helpful and got everything taken care of. I’ve had really bad experiences at another Hyundai location, so this was a welcomed change.
PAIGE P. from Hyundai of Wesley Chapel responded on 02/02/2022

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

WS
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William S.
Wesley Chapel, FL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/31/2022
Service Type: Repair
verified customer Verified Customer
7
Category: Service
Service for Recall
The lead time for appointment is horrible, 2-4 weeks to get car into service.
JOHN W C. from Hyundai of Wesley Chapel responded on 01/31/2022

Thank you so much for the review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

CW
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Cheryl W.
Tampa, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Cheryl Wilson
Lamar was very courteous and helpful. His recommendations for what needed to be done was right on point.
JOHN W C. from Hyundai of Wesley Chapel responded on 01/25/2022

Thank you for taking the time to fill out the 5 star survey! We look forward to helping you in the future! Sincerly, John Cate Service Manager Hyundai of Wesley Chapel.

Employees worked with

PK
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Patricia K.
Lutz, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Service visits
Always a wonderful experience when I go into get my vehicle serviced.
PAIGE P. from Hyundai of Wesley Chapel responded on 01/20/2022

Thank you so much for the 5 Star Review Patricia! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

Verified Customer
Tampa, FL
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/29/2021
verified customer Verified Customer
10
Category: Service
Hyundai Maintenance Service
After speaking with the Service Manager, I am completely satisfied with my maintenance services.
Employees worked with
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