Business Solutions

JW
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JUSTIN WORRELL

Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(507 reviews)
81
Send a Message to JUSTIN

Verified Customer
Zephyrhills, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
THEY NEED MORE MECHANICS
They need more mechanics but, totally understand dealing with COVID-19
PAIGE P. from Hyundai of Wesley Chapel responded on 03/11/2022

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team. 

Employees worked with

AV
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Amanda V.
Lutz, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Professional and courteous service
I had an issue with the sunroof. Justin from Service made sure to tell me that the repair would take approximately 30 days due to the piece needed. Meanwhile I was provided a rental car and Justin made sure to make the entire process very easy for me. I had a very good experience and found Justin to be extremely helpful and courteous.
PAIGE P. from Hyundai of Wesley Chapel responded on 03/04/2022

Thank you so much for the 5 Star Review Amanda! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

KS
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Kathleen S.
Lutz, FL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/02/2022
Service Type: Maintenance
verified customer Verified Customer
9
Category: Service
Great service people for the most part.
I needed a standard LOF, Tire rotation, and the lift door in the back had a hole punched in the back of it so I needed that replaced. Everyone was nice and very accomodating, with the visit taking just an hour or so which made me happy that I didn't have to wait any longer.
PAIGE P. from Hyundai of Wesley Chapel responded on 02/02/2022

Thank you so much for taking the time to complete the survey! We look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

Verified Customer
Fl, FL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/10/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Mostly a good experience.
The guy who puts the plastic in your car and moves cars coughed straight into my car without turning his head or trying to cover his cough. When I spoke to him he just acted like it didn't matter. Not okay with me!!
PAIGE P. from Hyundai of Wesley Chapel responded on 01/11/2022

Thank you so much for taking the time to complete the survey! We look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

WB
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William B.
Tampa, FL
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/05/2022
verified customer Verified Customer
8
Category: Service
Review of service
Rethought review
Employees worked with

WB
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William B.
Tampa, FL
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/05/2022
verified customer Verified Customer
8
Category: Service
Review of service
Rethought review

Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
01/04/2022
Service Type: Repair
0
Category: Service
Service failure
Justin the service rep was terrific. Service scheduling was awful and service manager did not return my phone call
JOHN W C. from Hyundai of Wesley Chapel responded on 01/04/2022

Thank you for taking the time to speak with me. It was my pleasure to help you! Sincerly, John Cate, Service Manager Hyundai of Wesley Chapel.

Employees worked with

HJ
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Harold J.
San Antonio, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Personal attention
The service crew are always ready to help.
PAIGE P. from Hyundai of Wesley Chapel responded on 12/21/2021

Thank you so much for the 5 Star Review Harold! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

DC
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Daniel C.
Zephyrhills, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2021
Service Type: Repair
verified customer Verified Customer
9
Category: Service
Recall and headlight install
Dropped off car, service and recommendations noted, picked up car, paid reasonable fees for install. What could be better?
PAIGE P. from Hyundai of Wesley Chapel responded on 12/08/2021

Thank you so much for the 5 Star Review Daniel! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

Verified Customer
Zephyrhills, FL
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/03/2021
verified customer Verified Customer
10
Category: Service
Awesome Service
This was terrific service. They treated my fantastic
Employees worked with

AC
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Anthony C.
Dade City, FL
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/01/2021
verified customer Verified Customer
10
Category: Service
service team was excellent
I was not able to make an appointment so I showed up first thing in the morning and Justin was able to get me right in for my oil change and tire rotation. I was out of there in 1 hour and 10 minutes. Justin made my day. Thanks Justin.
Employees worked with

Verified Customer
Zephyrhills, FL
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/03/2021
verified customer Verified Customer
10
Category: Service
Awesome Service
This was terrific service. They treated my fantastic

Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/01/2021
Service Type: Maintenance
7
Category: Service
Not clean
This is the first time I have had a dealership return my vehicle not clean. That does not show pride in their service
PAIGE P. from Hyundai of Wesley Chapel responded on 12/01/2021

Thank you so much for taking the time to complete the survey! I apologize you did not have a good experience when your vehicle was in for service. We strive to provide the highest level of service for you and your vehicle. I will be contacting you to discuss your service experience. Sincerely, Your Hyundai Service Team.

Employees worked with

AC
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Anthony C.
Dade City, FL
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/01/2021
verified customer Verified Customer
10
Category: Service
service team was excellent
I was not able to make an appointment so I showed up first thing in the morning and Justin was able to get me right in for my oil change and tire rotation. I was out of there in 1 hour and 10 minutes. Justin made my day. Thanks Justin.

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/28/2021
Service Type: Maintenance
7
Category: Service
Not Happy about lack of Scheduling Times
Was told no oil change times for the next 2 months. BUT I can bring it in BUT I may have to wait up to 4 - 6 hours for it to be completed.
PAIGE P. from Hyundai of Wesley Chapel responded on 11/30/2021

Thank you so much for taking the time to complete the survey! We look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

Verified Customer
Lutz, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Service
Repair and service great.
PAIGE P. from Hyundai of Wesley Chapel responded on 11/19/2021

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

TA
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Teodoto A.
Tampa, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
my problem was taken care of as soon as possible
your service was Excellent ....i was impressed .in and out in a jiffy .......will always go back ......advisor Justin .... will make you comfortable .......also you have a great ....mechanic ... Mr Alex ...........knows his stuff .........
PAIGE P. from Hyundai of Wesley Chapel responded on 11/19/2021

Thank you so much for the 5 Star Review Teodoto! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

CM
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Carole M.
Lutz, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Perfect Every Time
After having my Hyundai's serviced over many years the results are always Perfect
PAIGE P. from Hyundai of Wesley Chapel responded on 10/13/2021

Thank you so much for the 5 Star Review Carole! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

ES
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Edwin S.
Spring Hill, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/11/2021
Service Type: Repair
verified customer Verified Customer
9
Category: Service
Certified 2017 Santa fe 2.0 turbo ultimate experience...
Good team and service dept.
PAIGE P. from Hyundai of Wesley Chapel responded on 10/12/2021

Thank you so much for the 5 Star Review Edwin! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

Verified Customer
Tampa, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Vehicle recommended maintenance
It was a good experience fir me during my scheduled 7500 mile check-up for my Tucson. Fast, friendly service with no pressure to purchase additional services and/or products.
PAIGE P. from Hyundai of Wesley Chapel responded on 10/05/2021

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

SM
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Susan M.
Zephyrhills, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
great as before
The service department was great
PAIGE P. from Hyundai of Wesley Chapel responded on 10/05/2021

Thank you so much for the 5 Star Review Susan! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

GD
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Glenn D.
Lutz, FL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/27/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Good service
Time spent waiting was short and got questions answered by sales.
PAIGE P. from Hyundai of Wesley Chapel responded on 09/28/2021

Thank you so much for taking the time to complete the survey! We look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

MP
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Myrna P.
Spring Hill, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Good communication
Car got fix
PAIGE P. from Hyundai of Wesley Chapel responded on 09/28/2021

Thank you so much for the 5 Star Review Myrna! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
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