Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

142 Reviews

100% Would Recommend
Latest Review about 1 year ago

Reviews


JR
Joseph R.
Washington
Dodge Dakota
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2017 Category: Service
Joseph said this business was straightforward and helpful.
This review was collected via phone interview by Customer Research Inc.

JK
Jason K.
Yacolt, WA
Ford Econoline
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2017 Category: Service
Jason said he always gets the work done, at a fair price.
This review was collected via phone interview by Customer Research Inc.

MR
Michael R.
Yacolt, WA
Ford Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/20/2017 Category: Service
Michael said the experience was very good. They provided very timely service.
This review was collected via phone interview by Customer Research Inc.

SB
Shawn B.
Yacolt, WA
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2017 Category: Service
Shawn said they are very responsive. They have stood by any work they did.
This review was collected via phone interview by Customer Research Inc.

MW
Mike W.
Yacolt, WA
Chevrolet Suburban
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/25/2017 Category: Service
Mike said he dropped his vehicle off at this business on a Sunday night and left the keys in the drop box with a note stating what he wanted done. When he called the following Friday, they did not know who's vehicle it was or what to do with it but the mechanic was top notch.
This review was collected via phone interview by Customer Research Inc.

KS
Kevin S.
Washington
GMC Sierra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2017 Category: Service
Kevin said the business has done a good job.
This review was collected via phone interview by Customer Research Inc.

GK
Grant K.
Yacolt, WA
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2017 Category: Service
Grant said the service was really nice at this business.
This review was collected via phone interview by Customer Research Inc.

RG
Robert G.
Yacolt, WA
Ford Bronco
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2017 Category: Service
Robert said this has been his mechanic for 5 or 6 years now. They do good work. The estimates are right on and he said he is happy with them. He hopes they keep it up. He will keep going there as long as they make him happy.
This review was collected via phone interview by Customer Research Inc.

AB
Aaron B.
Yacolt, WA
Chevrolet Tahoe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/11/2017 Category: Service
Aaron said the business is good. They said his vehicle would be ready a day later than the promise date due to a parts delay.
This review was collected via phone interview by Customer Research Inc.

IS
IAN S.
Yacolt, WA
Subaru Impreza
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2017
Consistent attention to details both for our cars and for us as customers.
There are some of us who remember their neighborhood service station, the owners, the mechanics and the attention to our maintenance, services, safety, and the family updates. There are some of us even remember those who spent hours socially sipping on a "soda" and getting community news. There is definitely a commitment to service at Impact Automotive. I wouldn't want anyone else servicing our cars, nor would I want to replace the valued "customer" service.

MR
Matt R.
Washington
Dodge Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/29/2017 Category: Service
Matt said the service provided by this business was pretty good.
This review was collected via phone interview by Customer Research Inc.

CH
Casey H.
Washington
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2017 Category: Service
Casey said the business does all the work on all of his vehicles and they do a great job.
This review was collected via phone interview by Customer Research Inc.

DD
Dawn D.
YACOLT, WA
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2017 Category: Service
Dawn said the business did a good job and she would recommend them for service.
This review was collected via phone interview by Customer Research Inc.

MD
Mary D.
Amboy, WA
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/25/2017 Category: Service
Spoke with Earl. He said he had good experience at this business.
This review was collected via phone interview by Customer Research Inc.

DS
Dan S.
Yacolt, WA
Ford RV Cutaway
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/25/2017 Category: Service
Dan said he has been taking his vehicle to this business for awhile and he knows the owner really well. They always treat him very well and they do a good job. He would recommend them for service.
This review was collected via phone interview by Customer Research Inc.

RH
Robin H.
Amboy, WA
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2017 Category: Service
Spoke with Diane. She said this business did a good job on her vehicle.
This review was collected via phone interview by Customer Research Inc.

LN
Linda N.
Yacolt, WA
Jeep Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2017 Category: Service
Linda said she was happy with the service at the business.
This review was collected via phone interview by Customer Research Inc.

IS
IAN S.
Yacolt, WA
Jeep Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2017
Excellent service
It's great knowing that a "neighborhood service station" is still an option. Thank you for caring enough to explain what is needed and what we could do on our own!

BK
BOB K.
Yacolt, WA
GMC Yukon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2017
Very good service
Friendly and helpful and do good work

PK
Pam K.
Ridgefield, WA
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2017 Category: Service
Pam said they were very helpful and polite.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 142 in total