Overview

Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79

388 Reviews

97% Would Recommend
Latest Review 8 days ago

Reviews


AB
Austin B.
Riverside, CA
Toyota Camry
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/14/2018 Category: Service
Austin said the staff was good. He stated that the diagnostic went well but that the technician just handed him the printout with out explaining it and that he had to ask for an explanation.
This review was collected via phone interview by Customer Research Inc.

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Richard T.
Riverside, CA
Lexus ES 350
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2018 Category: Service
Richard said the staff was able to get his vehicle in, get the work done, and answer all his questions.
This review was collected via phone interview by Customer Research Inc.

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Mark C.
Riverside, CA
Hyundai Tucson
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/25/2018 Category: Service
Spoke with Mark's wife. She said she felt that she was overcharged.
This review was collected via phone interview by Customer Research Inc.

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Aris B.
Bloomington, CA
INFINITI G35 Coupe
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/04/2018 Category: Service
Aris said he got an oil change done, but the staff spilled oil all over his engine and he now has to deal with the smell of burning oil while driving the vehicle.
This review was collected via phone interview by Customer Research Inc.

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Peter W.
Riverside, CA
Nissan Altima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018 Category: Service
Peter said he's very satisfied with the work they do.
This review was collected via phone interview by Customer Research Inc.

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Lynne G.
Perris, CA
Subaru Forester
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/26/2018 Category: Service
Lynne said the work done at this business is good.
This review was collected via phone interview by Customer Research Inc.

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Zoe A.
Riverside, CA
Kia Sorento
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Zoe said they are trustworthy. They were friendly and did a great job. The service was done in a timely manner within the day.
This review was collected via phone interview by Customer Research Inc.

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Claire I.
Riverside, CA
Subaru Outback
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018 Category: Service
Claire said she feels like the business is thorough, does good work and the prices are reasonable. The business makes sure to contact her for approvals on any additional work before doing it and the mechanics are very skilled
This review was collected via phone interview by Customer Research Inc.

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Jennifer N.
Riverside, CA
Lexus RX 300
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018 Category: Service
Jennifer said she is always satisfied with this business's service.
This review was collected via phone interview by Customer Research Inc.

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George H.
Moreno Valley, CA
Toyota Highlander
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2018 Category: Service
George said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

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Mark C.
Riverside, CA
INFINITI G35 Coupe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2018 Category: Service
Spoke with Mark's wife. The business staff answered all questions, provided good service, and did everything in a timely manner.
This review was collected via phone interview by Customer Research Inc.

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JOHN I.
Riverside, CA
Mazda MX-5 Miata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2018
Honest, Great Mechanics
Have brought my cars, both import and domestic, to I.C.E. for decades!
That says it all!

JI
JOHN I.
Riverside, CA
Honda CR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2018
The Best
I’ve been going to I.C.E. for over a quarter of a century for all my cars' servicing needs! That should tell you all you need to know. These guys are simply The Best!

GF
Gary F.
Riverside, CA
Nissan Maxima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2018 Category: Service
Gary said he recommends this business for service.
This review was collected via phone interview by Customer Research Inc.

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LEROY L.
Moreno Valley, CA
Chrysler PT Cruiser
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2018
Great service as usual
Have been going to this establishment for many years and have always received great and fair service.

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Greg N.
Riverside, CA
Toyota Corolla
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2018 Category: Service
Greg said the staff were honest and fair.
This review was collected via phone interview by Customer Research Inc.

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Curtis W.
Riverside, CA
Chevrolet Cruze
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2018 Category: Service
Curtis said he recommends this business for service.
This review was collected via phone interview by Customer Research Inc.

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NANCY L.
Riverside, CA
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2018
Service quality .
They do quality work; stand by their work; have taken my cars to them for nearly 30yrs.

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NANCY D.
Riverside, CA
Lexus RX 350
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2018
Excellent Sevice
Always honest service and dialogue about what needs to be done. I have been using Import Car Experts for over 15 years for all my Lexus service needs.

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Cathy H.
Riverside, CA
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2018 Category: Service
Cathy said the business is always friendly and helpful. The prices were fair.
This review was collected via phone interview by Customer Research Inc.