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Integrity 1st Automotive West 15th

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(406 Reviews)
-100
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores
4.0
ReScore Average
-100
Net Promoter Score ®

Business Details

About

Repairs, Maintenance, Tires, Auto Body, Oil changes, Alignments, Tune Ups, Struts, Shocks, Electrical, Engines,
Transmissions,State Inspection.

Integrity is about doing the right thing, even when no one is
Repairs, Maintenance, Tires, Auto Body, Oil changes, Alignments, Tune Ups, Struts, Shocks, Electrical, Engines,
Transmissions,State Inspection.

Integrity is about doing the right thing, even when no one is watching.

At Integrity-1st Automotive our mission is simple; to deliver quality work at fair prices while utilizing the most contemporary technologies and providing exceptional customer service.

Unlike our competitors, we are not franchise owned – this means we don’t have to pay large overheads, thereby allowing us to pass those massive savings onto you!

We also adhere to a strict no games, no gimmicks policy. You will not be up-sold, mislead, or wrongfully persuaded. We provide what you need, when you need it.
...more

Categories
Auto Body, Auto Repair, Car Maintenance
Contact
(972) 599-1999

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Central Time (US & Canada)
4050 W 15th St Plano, TX 75093
Integrity 1st Automotive West 15th's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(406 Reviews)

CW
gravatar
Curtis W.
Frisco, TX
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/16/2019
Consumer beware - the name of the company is deceiving
Get everything in writing up front from this business if you decide to use them.
Nothing verbal, or you're subject to a whole lot of extra expense.
I used to take all five of my cars there until I got screwed in January of this year when I was quoted $1300.00 to replace a timing chain on my sons truck. I approved the repair, then they dug around to find additional issues they missed, and it went to $1700.00, then on to $2300 after they said only $1300.00. The motor never was fixed correctly and finally failed a few months later as a result. This company doesn't keep to its word on what they quote, and when they get over their heads, they find ways to make you pay for their poor up front diagnostics. You can get screwed just as easily at a dealer but at least you'll have a much better chance of a trained technician working on your vehicle that actually knows what they're doing.
Integrity may come in cheap, and its for a reason...
My advice - steer clear of these folks, you'll be glad you did.
Not Recommended
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