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Intense Collision Center, Inc

Average Score
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(6 Reviews)
-100
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

Categories
Contact
(701) 364-3774

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* America/Adak
5402 53rd Ave S Fargo, ND 58104
Intense Collision Center, Inc's Reviews
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(6 Reviews)

MS
gravatar
Michael S.
West Fargo, ND
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
01/25/2024
1
Repair looks great- Customer service dismal
Quality of repair was very good. The customer service / communication was horrific!
86 days from green light on repair to completion. In fairness, there was a 6 week wait for parts due to auto strike. That was expected. The remaining time was a disorganized cluster! The adjusters ( 2 of them) dropped the ball at least twice adding weeks to the repair time. The owner does seems to care and realizes that they have some staffing concerns. In summary, the repair looks great however the customer service part is awful. I should have listened to the other reviews with the same concern. I will not repeat and can not recommend this repair shop unless they do a complete 180 on servicing their customers.

Verified Customer
Fargo, ND
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/18/2020
verified customerVerified Customer
Great
Very great customer service and cheap too. Made it really is and convenient and really easy to get my tires on my car and I couldn’t be happier with the work done.
Recommended

KR
Katrina R.
North Dakota
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2020
verified customerVerified Customer
Category: Service
Katrina said they did fine. They did a really great job. She didn't feel worried for anything.
Recommended

CH
Connie H.
North Dakota
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/16/2020
verified customerVerified Customer
Category: Service
Connie said the personnel at the business are really easy to work with. She said they are accommodating and friendly.
Recommended

MA
Matuor A.
Fargo, ND
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/16/2020
verified customerVerified Customer
Category: Service
Matour said they took a long time. They were really nice. They were awesome. Very nice people.
Recommended

LC
Leroy C.
Fargo, ND
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/15/2020
verified customerVerified Customer
Category: Service
Leroy said he thinks that it was the best service he could have gotten.
Recommended

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