Dave's West Fargo Tire


Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

1228 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.6666667/5rating 1.6666667rating 1.6666667rating 1.6666667rating 1.6666667
100% Would Recommend
Latest Review 8 days ago
Bekhud A. on 11/17/2017
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Bekhud said it was good service.
Vehicle: Toyota Corolla
Category: Service
Service Date: 11/13/2017
Review Created: 11/17/2017
This review was collected via phone interview by Customer Research Inc.
Dave, Ryan & D. at Dave's West Fargo Tire responded on 11/20/2017

Bekhud,

      Thank you for the positive review and we look forward to helping you out in the future.

Ryan

Bill D. on 11/17/2017
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Bill said he trusts the staff. He has gone to the facility in the past and he is happy with the service.
Vehicle: Nissan Rogue
Category: Service
Service Date: 11/14/2017
Review Created: 11/17/2017
This review was collected via phone interview by Customer Research Inc.
Dave, Ryan & D. at Dave's West Fargo Tire responded on 11/22/2017

Hi Bill
Thank you for the Five Star review and for taking the time to do a phone interview.
We appreciate your business.
Dave

Jim U. on 11/15/2017
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"Fall Oil Change & Winter Check"
Good Winter's Check on my Toyota Van and oil change which set me up until Feb 2018. An Ounce of prevention prevents problems I don't need. Daves takes excellent care of my Van so I have fewer concerns doing Winter driving.
Vehicle: Toyota Sienna
Service Date: 11/08/2017
Review Created: 11/15/2017 03:59 PM
Dave, Ryan & D. at Dave's West Fargo Tire responded on 11/16/2017

Jim,

     Thank you for the great review. Glad we could get the van in and all checked to make sure it is winter ready for you.

Thank you for your continues trust and business,
Ryan

Fred B. on 11/11/2017
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"Service work"
I do all my auto service needs and tire purchases at Dave's. They're courteous and professional and always consult me before adding needed parts to my vehicles.
They also inform me if parts will be needed in the future so I can budget for that need.
Vehicle: Honda CR-V
Service Date: 11/09/2017
Review Created: 11/11/2017 04:57 AM
Dave, Ryan & D. at Dave's West Fargo Tire responded on 11/13/2017

Good Morning Fred
Thank you for the Great Five Star review and your business.
We appreciate you as our customer and enjoy our visits when you come in.
Take Care, Dave

Cindy C. on 11/10/2017
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Cindy said this business provides good service. They have a personable staff and she trusts them.
Vehicle: Ford F-150
Category: Service
Service Date: 11/07/2017
Review Created: 11/10/2017
This review was collected via phone interview by Customer Research Inc.
Dave, Ryan & D. at Dave's West Fargo Tire responded on 11/15/2017

Cindy,

      Thank you for the great review. I am glad we were able to figure the starting problem out quickly for you. Thank you for your continued trust and business.

Ryan

Dan L. on 11/09/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Mistakes happen but none the less"
I recently had a vechicle serviced for some motor issues. While leaving the parking lot after being serviced, my vehicles check engine light was engaged. Come to find out that the tech didn’t secure a part after removing it during service. It’s not a life or death thing, but when you pay for something to be fixed you’re trusting them to disassemble, fix the problem, and reassemble everything. Mistakes do occur but none the less. Dave’s has a great business model and good people working for them but for right now my trust is lost.
Vehicle: GMC Sierra 1500
Service Date: 11/08/2017
Review Created: 11/09/2017 02:06 AM
Dave, Ryan & D. at Dave's West Fargo Tire responded on 11/10/2017

Good Morning Dan
I'm sorry we fell short of our Five Star goal, for all of our customers.
Just so we are clear and i communicated properly on why the check engine light came on. There was no part left off or that fell off. Only a wire connector that didn't get seated properly and became disconnected. This was the causing for the engine to die and the check engine light to come.

Once again very sorry we fell short, thank you for your past business.
Take Care, Dave

John K. on 11/08/2017
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John said the staff do a good job.
Vehicle: GMC Sierra 3500 Classic
Category: Service
Service Date: 10/12/2017
Review Created: 11/08/2017
This review was collected via phone interview by Customer Research Inc.
Dave, Ryan & D. at Dave's West Fargo Tire responded on 11/10/2017

Good Morning John

Thank you for the Great review and your business.
Take Care, Dave

Ursula H. on 11/08/2017
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Ursula said everything was fine. It was perfect. She was able to get an appointment when she needed it.
Vehicle: Kia Soul
Category: Service
Service Date: 11/03/2017
Review Created: 11/08/2017
This review was collected via phone interview by Customer Research Inc.
Dave, Ryan & D. at Dave's West Fargo Tire responded on 11/10/2017

Hi Ursula
Thank you for the Five star review, your business and for taking the time to do a phone interview.

Take Care, Dave

Brandyn V. on 11/07/2017
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Brandyn said his experience was fantastic. The business provided good, fast, and convenient service.
Vehicle: Nissan Altima
Category: Service
Service Date: 10/30/2017
Review Created: 11/07/2017
This review was collected via phone interview by Customer Research Inc.
Dave, Ryan & D. at Dave's West Fargo Tire responded on 11/10/2017

Good Morning Brandyn
Thank you for the Great review and your business.
We appreciate you as our customer.
Take Care, Dave

Brad N. on 11/06/2017
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Brad said the service was good and it was done quick.
Vehicle: GMC Yukon XL
Category: Service
Service Date: 10/31/2017
Review Created: 11/06/2017
This review was collected via phone interview by Customer Research Inc.
Dave, Ryan & D. at Dave's West Fargo Tire responded on 11/10/2017

Hi Brad
Thank you for the Five Star review and for taking the time to do a phone interview.
Dave

Ruth S. on 10/28/2017
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"YOU CAME THROUGH AGAIN!"
Thank you, thank you, thank you! Thermostat went out, you gave me a loaner car and I was able to make it to my appointment! YOU CAME THROUGH FOR ME AGAIN!!!!!!
Vehicle: Dodge Durango
Service Date: 10/23/2017
Review Created: 10/28/2017 10:37 AM
Dave, Ryan & D. at Dave's West Fargo Tire responded on 10/30/2017

Ruth,

      Glad we were able to get the vehicle in and get it repaired for you, I know your schedule that day was a little crazy.

Thanks,
Ryan

Hunter H. on 10/26/2017
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Hunter said the service was pretty good and the work was done.
Vehicle: Dodge Pickup
Category: Service
Service Date: 10/20/2017
Review Created: 10/26/2017
This review was collected via phone interview by Customer Research Inc.
Linda L. on 10/25/2017
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Linda said the staff did everything they asked, and it was all complete.
Vehicle: Chevrolet Pickup
Category: Service
Service Date: 09/28/2017
Review Created: 10/25/2017
This review was collected via phone interview by Customer Research Inc.
George G. on 10/24/2017
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"Always do a great job"
Always a positive experience with the guys in the office. Willing to help and offer advice. Great place!
Vehicle: Hyundai Elantra
Service Date: 10/23/2017
Review Created: 10/24/2017 07:53 PM
Dave, Ryan & D. at Dave's West Fargo Tire responded on 10/25/2017

George,

    Thank you for the great review. Glad we could help with the new tires.

Thanks,
Ryan

Philip H. on 10/21/2017
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"Another Good Experience"
Yet another good service visit at Dave's. Everything was handled quickly, and the service was professional and friendly. I'll be back again, for sure!
Vehicle: Acura TL
Service Date: 10/19/2017
Review Created: 10/21/2017 07:19 AM
Dave, Ryan & D. at Dave's West Fargo Tire responded on 10/25/2017

Philip,

    Thanks again for the great review. As always it is fun to talk while you are in.

Take care,
Ryan

Jay F. on 10/19/2017
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Jay said this business provided great service.
Vehicle: GMC Sierra 1500
Category: Service
Service Date: 10/13/2017
Review Created: 10/19/2017
This review was collected via phone interview by Customer Research Inc.
Dave, Ryan & D. at Dave's West Fargo Tire responded on 10/23/2017

Good Morning Jay
Thank you for taking the time to do a phone interview.
We appreciate your review and your business.
Take Care, Dave

Terry S. on 10/19/2017
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Terry said this business took great care of him. They got him in and out at a reasonable price.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 10/12/2017
Review Created: 10/19/2017
This review was collected via phone interview by Customer Research Inc.
Dave, Ryan & D. at Dave's West Fargo Tire responded on 11/14/2017

Good Morning Terry
Thank you for taking the time to do a phone interview and for the Five Star review.
We appreciate your business.
Thank you, Dave

Hillery M. on 10/18/2017
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"Personal service you receive "
Always a great experience
Vehicle: Chevrolet Impala
Service Date: 10/17/2017
Review Created: 10/18/2017 09:09 PM
Dave, Ryan & D. at Dave's West Fargo Tire responded on 10/20/2017

Good Morning Hillery
Thank you for the Great review, We appreciate your business and the trust you place in us to repair your vehicle.

Take Care, Dave

Chance M. on 10/17/2017
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"The people,knowledge and honesty "
I would take my vehicle anywhere else unless they were absolutely not able to work on it due to it being diesel
Vehicle: Ram 2500
Service Date: 10/16/2017
Review Created: 10/17/2017 08:20 PM
Dave, Ryan & D. at Dave's West Fargo Tire responded on 10/18/2017

Chance,

      Thank you again for the great review. We are always glad to help and appreciate your business.

Thanks,
Ryan

Mike B. on 10/17/2017
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Spoke with Dave. He said Mike has visited this business quite a few times. He is really happy with the service they provided.
Vehicle: Chevrolet Monte Carlo
Category: Service
Service Date: 10/11/2017
Review Created: 10/17/2017
This review was collected via phone interview by Customer Research Inc.
Dave, Ryan & D. at Dave's West Fargo Tire responded on 10/20/2017

Hi Mike
Thank you for the Five Star review and your kind words.
We appreciate your business.
Dave
Dave's West Fargo Tire

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