ReScore Reviews™ (5)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 1.2/5rating 1.2rating 1.2rating 1.2rating 1.2
92% Would Recommend
100% Business Response
Latest Review 5 days ago
Verified Customer on 02/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Dept"
Execllent customer service as usually,and the wait time was remarkable -didnt sit long at all. Everybody was so friendlly and i felt like they valuable my business.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/12/2018
Service Type: Repair
Review Created: 02/17/2018 06:46 PM
Brad K., Asst Service Manager at Interstate Hyundai responded on 02/19/2018

Thank you so much for your recent visit with your Hyundai Elantra. We look forward to continuing to be here for all your future service needs.

Thanks again,

Brad King
Asst Service Manager

Verified Customer on 02/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Cynthia Scott"
Great service and friendly people. Will recommend Interstate Hyundai to family and friends.
Vehicle: 2011 Hyundai Accent
Category: Service
Service Date: 02/09/2018
Service Type: Maintenance
Review Created: 02/17/2018 11:30 AM
Brad K., Asst Service Manager at Interstate Hyundai responded on 02/19/2018

Thank you so much for your recent visit with your Hyundai Accent. We look forward to continuing to be here for all your future service needs.

Thanks again,

Brad King
Asst Service Manager

Verified Customer on 02/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service."
Great as usual.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 02/09/2018
Service Type: Maintenance
Review Created: 02/15/2018 03:55 PM
Brad K., Asst Service Manager at Interstate Hyundai responded on 02/15/2018

Thank you for your recent visit with your Hyundai Elantra. We look forward to being there for all your future service needs.

Thanks again,

Brad King
Asst Service Manager

Robert L. on 02/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Visit "
Quick service
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 02/12/2018
Service Type: Repair
Review Created: 02/14/2018 04:24 PM
Brad K., Asst Service Manager at Interstate Hyundai responded on 02/15/2018

Thank you so much for your recent visit with your Hyundai Sonata. We look forward to continuing to be here for all your future service needs.

Thanks again,

Brad King
Asst Service Manager

Brenda D. on 02/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Employees and promptness in providing service."
I appreciate the quality of service .
Vehicle: 2018 Hyundai Sonata
Category: Service
Service Date: 02/07/2018
Service Type: Maintenance
Review Created: 02/12/2018 05:12 PM
Brad K., Asst Service Manager at Interstate Hyundai responded on 02/13/2018

Thank you so much for your recent visit with your Hyundai Sonata. We look forward to continuing to be here for all your future service needs.

Thanks again,

Brad King
Asst Service Manager

Verified Customer on 02/07/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Wow!"
Great place to get your vehicle serviced. Interstate Hyundai rock.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 02/02/2018
Service Type: Maintenance
Review Created: 02/07/2018 06:02 AM
Brad K., Asst Service Manager at Interstate Hyundai responded on 02/07/2018

Thank you so much for your recent visit with your Hyundai Elantra and your kind words. You rock too! We look forward to being here for you in future for all your service needs.

Thanks again,

Brad King
Asst Service Manager

Deborah J. on 01/31/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Get in & out at a timely manner
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 01/26/2018
Service Type: Maintenance
Review Created: 01/31/2018 07:02 PM
Brad K., Asst Service Manager at Interstate Hyundai responded on 02/01/2018

Thank you so much for your recent visit with your Hyundai Tucson. We look forward to continuing to be there for all your future service needs.

Thanks again,

Brad King
Asst Service Manager

Verified Customer on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good Service."
Excellent. We are very satisfied.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 01/15/2018
Service Type: Maintenance
Review Created: 01/17/2018 10:36 AM
Brad K., Asst Service Manager at Interstate Hyundai responded on 01/17/2018

Thank you so much for your recent visit with your Hyundai Elantra. We look forward to being there for you in the future for all your service needs.

Thanks again,

Brad King
Asst Service Manager

Karl D. on 01/13/2018
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Quick, but not thoughtful service"
Service did not notice or did not care that my vehicle was coding a warning indicator. This was not addressed by service department today.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 01/03/2018
Service Type: Repair
Review Created: 01/13/2018 07:32 AM
Brad K., Asst Service Manager at Interstate Hyundai responded on 01/18/2018

Thank you for your recent visit with your Hyundai Santa Fe. We always strive for 5 Star Service here at Interstate Hyundai and I apologize for not acheiving that with your recent visit. Please contact me at your earliest convenience and I will be glad to work with you to resolve your concern.


Thank you,

Brad King
Asst Service Manager

Armenda S. on 01/01/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The experience was great as always"
The staff was very helpful
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 12/28/2017
Service Type: Repair
Review Created: 01/01/2018 12:53 PM
Brad K., Asst Service Manager at Interstate Hyundai responded on 01/02/2018

Thank you so much for your recent visit with your Hyundai Sonata. We look forward to being there for you in the future for all your service needs.

Thanks again and Happy New Year,

Brad King
Asst Service Manager
Justin F. on 01/01/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always helpful and friendly."
Customer service is always helpful and extremely friendly. They always try their best to work you in.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 12/05/2017
Service Type: Repair
Review Created: 01/01/2018 12:03 PM
Brad K., Asst Service Manager at Interstate Hyundai responded on 01/02/2018

Thank you so much for your recent visit with your Hyundai Santa Fe. We look forward to being there for you in the future for all your service needs.

Thanks again and Happy New Year,

Brad King
Asst Service Manager
Sherry O. on 12/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Always treated great quick service
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 12/26/2017
Service Type: Maintenance
Review Created: 12/31/2017 10:09 PM
Brad K., Asst Service Manager at Interstate Hyundai responded on 01/02/2018

Thank you so much for your recent visit with your Hyundai Santa Fe. We look forward to being there for you in the future for all your service needs.

Thanks again,

Brad King
Asst Service Manager

Yolanda M. on 12/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Satisfied Cistomer"
Timely service, friendly staff
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 12/15/2017
Service Type: Maintenance
Review Created: 12/29/2017 04:15 PM
Brad K., Asst Service Manager at Interstate Hyundai responded on 12/29/2017

Thank you so much for your recent visit with your Hyundai Genesis. And I appreciate the kind words. We look forward to being there for you in the future for all your service needs.

Thanks again,

Brad King
Asst Service Manager

Steven W. on 12/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly Folks"
Knowledgeable and friendly staff.
Vehicle: 2017 Hyundai Ioniq Hybr
Category: Service
Service Date: 12/14/2017
Service Type: Repair
Review Created: 12/29/2017 09:12 AM
Brad K., Asst Service Manager at Interstate Hyundai responded on 12/29/2017

Thank you so much for your recent visit with your Hyundai Ioniq. We look forward to being there for you in the future for all your service needs.

Thanks again,

Brad King
Asst Service Manager

Verified Customer on 12/27/2017
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"Great lounge area "
Could’ve been better
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 12/22/2017
Service Type: Maintenance
Review Created: 12/27/2017 08:30 AM
Brad K., Asst Service Manager at Interstate Hyundai responded on 12/29/2017

Thank you for your recent visit with your Hyundai Accent. First off let me apologize for your recent experience. We always strive for 5 Star service here at Interstate Hyundai and I am very sorry we didn't deliver that to you on your visit. As per our conversation on the phone, please return at your earliest convenience so I can personally remedy the situation.

Thank you again,

Brad King
Asst Service Manager

Canese J. on 12/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Amazing"
Please give Me. King a raise. He is definitely the reason I continuously come back
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 12/14/2017
Service Type: Repair
Review Created: 12/21/2017 04:55 PM
Brad K., Asst Service Manager at Interstate Hyundai responded on 12/22/2017

Thank you so much for your recent visit with your Hyundai Sonata, and your kind words. We look forward to continuing to be there for you in the future for all your service needs.

Thanks again,

Brad King
Asst Service Manager

John S. on 12/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good"
Good
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 12/07/2017
Service Type: Repair
Review Created: 12/16/2017 03:32 PM
Brad K., Asst Service Manager at Interstate Hyundai responded on 12/18/2017

Thanks so much for your recent visit with your Hyundai Tucson. We look forward to being there for you in the future for all your service needs.

Thanks again,

Brad King
Asst Service Manager

Katie P. on 12/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Everyone is extremely friendly and helpful "
I️t was great
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 12/04/2017
Service Type: Maintenance
Review Created: 12/09/2017 09:47 PM
Brad K., Asst Service Manager at Interstate Hyundai responded on 12/11/2017

Thank you for your recent visit with your Hyundai Elantra.
We look forward to being there for you in the future for all your service needs.

Thanks again,

Brad King
Asst Service Manager

Verified Customer on 12/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service."
Excellent service.
Vehicle: 2012 Hyundai Genesis Co
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 12/09/2017 08:05 AM
Brad K., Asst Service Manager at Interstate Hyundai responded on 12/11/2017

Thank you for your recent visit,
we look forward to being there for you in the future for all your service needs.

Thanks again,

Brad King
Asst Service Manager

Verified Customer on 12/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service."
Great job as usual.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 11/28/2017
Service Type: Maintenance
Review Created: 12/08/2017 05:55 AM
Brad K., Asst Service Manager at Interstate Hyundai responded on 12/08/2017

Thank you for your recent visit with your Hyundai Elantra. We look forward to being there for you in the future for all your service needs.

Thanks again,

Brad King
Asst Service Manager

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