Overview

Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5rating 4.58

398 Reviews

ReScore Reviews™ (6)

ReScore
Overall Rating 3.33333/5Overall Rating 3.33333/5Overall Rating 3.33333/5rating 3.33333rating 3.33333
Original
Overall Rating 1.16667/5rating 1.16667rating 1.16667rating 1.16667rating 1.16667
91% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews


JD
James D.
Crossett, AR
2014 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2019 Category: Service
computer upgrade
The man that met me at the service desk was very personable and professional and told me what would be done. It was done in a good time and I was on my way.
Keith K., Service Advisor from Interstate Hyundai responded on 03/25/2019

James, Thank You for your survey! I am glad we could meet and excedd your expectations! Please dont hesistate to call if you need anything!
Keith


ER
Eleam R.
Monroe, LA
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2019 Category: Service
great business people
great service
Keith K., Service Advisor from Interstate Hyundai responded on 03/25/2019

Thank You for the great survey! if you need anything please dont hesistate to call us..
Keith


MB
Mae B.
Tallulah, LA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2019 Category: Service
Everyone is very nice and my car was done in a timely manner
After my service my car is running very good no problem.
Keith K., Service Advisor from Interstate Hyundai responded on 03/25/2019

Mae, Thank You so much for your survey! If We can assist you in anyway please do not hesistate to call us.
Keith


SH
Stacy H.
Chatham, LA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2019 Category: Service
Easy access
A friendly group
Keith K., Service Advisor from Interstate Hyundai responded on 03/22/2019

Stacy, Thank You for your kind words! we do strive to make everyone feel at home here


LR
Leon R.
El Dorado, AR
2018 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2019 Category: Service
Service department is one of the best around. Very professional
Would not hesitate to do business with this dealership again
Keith K., Service Advisor from Interstate Hyundai responded on 03/21/2019

Leon, Thank You so much!!! for your kind words. I am so happy we could exceed your expectations!
Keith


Verified Customer
West Monroe, LA
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2019 Category: Service
Service
My last service experience was just fine. Absolutely no complaints! They took care of my car just as expected. Thank you!
Keith K., Service Advisor from Interstate Hyundai responded on 03/19/2019

Thank You for the great Survey! I am so happy we met your need in a timely manner!


Verified Customer
Ruston, LA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Car Service
Very friendly and nice work.
Keith K., Service Advisor from Interstate Hyundai responded on 03/19/2019

Thank You for a great survey! so happy we met your expectations


Verified Customer
Ruston, LA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Well Done!
Fantastic service, great atmosphere and friendly employees.
Keith K., Service Advisor from Interstate Hyundai responded on 03/14/2019

Thank You for taking the time to fill out survey. Thank You for your kind words!
Keith


PA
Pamela A.
Winnsboro, LA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Great Service
Great Service
Keith K., Service Advisor from Interstate Hyundai responded on 03/14/2019

Thank You for taking the time to fill the survey out. I am happy we met your expetations. if you need anything please dont hesistate to call.
Keith


Verified Customer
Monroe, LA
2010 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Great Customer Service
In and out!!!
Keith K., Service Advisor from Interstate Hyundai responded on 03/13/2019

 Thank You for your time in filling out the survey. I am glad we met and exceeded your expectations. If you need any in the future please dont hesistate to contact me.
Keith


SC
Sylvia C.
West Monroe, LA
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Q
The service after you get the vehicle. From Will that sold me my vehicle to the service department they are super knowledgeable and so very happy and upbeat, which makes for a great experience overall.
Keith K., Service Advisor from Interstate Hyundai responded on 03/12/2019

Sylivia, Thank You so much for your feedback. It is my gaol here to make sure every customer  feels confident and satisfied with our service and product.
keith


MB
Malcolm B.
Monroe, LA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2019 Category: Service
Tuscon accident repair
Everyone was so helpful after my accident with 18 wheeler tire
Kept me informed of progress and insurance claim

RM
Randall M.
West Monroe, LA
2015 Hyundai Sonata
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
02/27/2019 Category: Service
Still not fixed
Same problem still not fixed. Has to taken back again

Verified Customer
West Monroe, LA
2013 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2019 Category: Service
They were very nice
Knowing that you have good customer service and everyone is so nice.

Verified Customer
Ruston, LA
2017 Hyundai Sonata
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/22/2019 Category: Service
Oil change experience
The customer service is great

WR
Wilbert R.
Monroe, LA
2009 Hyundai Genesis
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/20/2019 Category: Service
Service brakes
Satisfsctory

PM
Paul M.
Monroe, LA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
The people that work there are awesome.
I would recommend this dealership; the next car I buy will again be from Interstate Hyundai.

JC
Jose C.
Monroe, LA
2011 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Great service
Great and prompt service.

Verified Customer
West Monroe, LA
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
02/14/2019 Category: Service
Service Dept.
Needs Service Writer who can listen to Customer !

BM
Brittney M.
West Monroe, LA
2017 Hyundai Elantra
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
02/04/2019 Category: Service
Received email about service I didnt have
I received an email wanting me to review services rendered on January 30th, but I did not have my car serviced on that day.