J & M Discount Tire and Service Center


Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

443 Reviews

99% Would Recommend
Latest Review 24 days ago
Jason K. on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jason said he never has any issues when he goes to this business.
Vehicle: Ford Fusion
Category: Service
Service Date: 11/21/2017
Review Created: 11/22/2017
This review was collected via phone interview by Customer Research Inc.
John B. on 11/03/2017
Recommended badge inactive Recommended
Verified badge inactive Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
"WOULD NOT RECOMMEND THIS TIRE SHOP"
My daughter went there for 4 tires replacement, Found that one front tire nuts was LOOSE and one Missing on the rear right side tire, THE MECHANIC AND SHOP HAS A COMPLETE DISREGARD OF SAFETY FOR DRIVER AND VEHICLE PASSENGERS.
Service Date: 11/03/2017
Review Created: 11/03/2017 05:46 AM
Jason F. on 08/03/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jason said he is very satisfied with the prices at this business and the new tires they put on for him. His vehicle now works better than when he brought it in.
Vehicle: Nissan Rogue
Category: Service
Service Date: 08/01/2016
Review Created: 08/03/2016
This review was collected via phone interview by Customer Research Inc.
MARIA C. on 07/29/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"fast service"
I got an oil and lube change and I did not have to wait long. I was out in a hour.
Vehicle: Ford Focus
Service Date: 07/28/2016
Review Created: 07/29/2016 10:36 AM
JOE G. on 07/23/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick and efficient"
Fair prices and quality service
Vehicle: Hyundai Tucson
Service Date: 07/21/2016
Review Created: 07/23/2016 06:20 AM
Mike M. on 07/22/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mike said they were very polite. Everything is good.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 07/19/2016
Review Created: 07/22/2016
This review was collected via phone interview by Customer Research Inc.
Joe M. on 07/21/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Joe said the business gave good service and accurate quotes in a timely manner. He was very satisfied and they are making America great again.
Vehicle: GMC Sierra
Category: Service
Service Date: 07/13/2016
Review Created: 07/21/2016
This review was collected via phone interview by Customer Research Inc.
Robert S. on 07/21/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Adam. He said this business was really quick, really good and he had no complaints. He stated they had decent pricing and they were good guys.
Vehicle: Ford Fusion
Category: Service
Service Date: 07/12/2016
Review Created: 07/21/2016
This review was collected via phone interview by Customer Research Inc.
Vickie S. on 07/19/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Vickie said the employees at this business were very accommodating.
Vehicle: Dodge Charger
Category: Service
Service Date: 07/15/2016
Review Created: 07/19/2016
This review was collected via phone interview by Customer Research Inc.
Joe K. on 07/19/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Joe said they were quick and straight to the point. They were polite.
Vehicle: Hyundai Elantra
Category: Service
Service Date: 07/18/2016
Review Created: 07/19/2016
This review was collected via phone interview by Customer Research Inc.
Pat H. on 07/18/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Pat said they had the part he needed and put it on for him.
Vehicle: Honda Ridgeline
Category: Service
Service Date: 06/30/2016
Review Created: 07/18/2016
This review was collected via phone interview by Customer Research Inc.
Richard S. on 07/18/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Richard said he's been doing business with them for the past 40 years.
Vehicle: Chrysler
Category: Service
Service Date: 07/16/2016
Review Created: 07/18/2016
This review was collected via phone interview by Customer Research Inc.
SAMUEL S. on 07/16/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Done on time. Done right
Vehicle: Toyota Highlander
Service Date: 07/15/2016
Review Created: 07/16/2016 07:54 AM
Dan / Robin N. on 07/14/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Robin said they were very friendly, helpful and nice at this business. They took care of the problem and they're affordable. She recommends the service at this business.
Vehicle: Kia Optima
Category: Service
Service Date: 07/13/2016
Review Created: 07/14/2016
This review was collected via phone interview by Customer Research Inc.
LOIS D. on 07/02/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"customer"
George is a good guy.Service was fast and everyone is friendly.Been going for years and will continue to do so.
Vehicle: Hyundai Tiburon
Service Date: 06/30/2016
Review Created: 07/02/2016 08:54 AM
Brian T. on 06/29/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Brian said the service is always great at this business. He loves going to this business. Whenever his or his wife's vehicle needs service or maintenance, this business is always the first stop. This business has the best prices. The service is always done quickly. They are very accommodating. He recommends the service at this business.
Vehicle: Volkswagen Tiguan
Category: Service
Service Date: 06/04/2016
Review Created: 06/29/2016
This review was collected via phone interview by Customer Research Inc.
Temitope O. on 06/29/2016
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Temitope said he is still having issues with his alignment. He would not recommend them until the issue is resolved.
Vehicle: Honda Accord
Category: Service
Service Date: 06/13/2016
Review Created: 06/29/2016
This review was collected via phone interview by Customer Research Inc.
Dennis D. on 06/29/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Dennis said they did a good job.
Vehicle: GMC Sierra
Category: Service
Service Date: 06/03/2016
Review Created: 06/29/2016
This review was collected via phone interview by Customer Research Inc.
Mike S. on 06/29/2016
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Mike said he has been going to this business since he was 19 years old and has really enjoyed their service up until this past year. He doesn't know if they're under new ownership or if something else is going on but he has had multiple negative experiences to where he might not go back. He no longer sends new customers to them. He went to get his flat repaired at this facility and when he got it home, the lug nut was stripped so he had to snap it off. They used to fix flat tires for free so when he asked them if they've changed they're policy, the gentleman told him they've never done that and had no idea what he was talking about. When he went to a different location of theirs to pick up tires, they told him to be at the facility at 10:00 am to pick them up. He ended up sitting in the waiting room until 2:00 pm. Nobody came in to speak with him about the delay. He used to think this business was always a step above everyone else with their customer service and the work they did. The two guys that are currently running the front may be knowledgeable in tires, but they lack customer service.
Category: Service
Service Date: 06/01/2016
Review Created: 06/29/2016
This review was collected via phone interview by Customer Research Inc.
Charles C. on 06/27/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Charles said he has been a long time customer of the business.
Vehicle: Ford Explorer
Category: Service
Service Date: 06/17/2016
Review Created: 06/27/2016
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 443 in total