Overview

Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

138 Reviews

96% Would Recommend
Latest Review 10 months ago

Reviews


MO
Mike O.
Indianapolis, IN
Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2017
Great Service
As always, they got me right in for an oil change and right back out!

RH
Rodney H.
Indiana
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2017 Category: Service
Rodney said he would recommend this business for service. They were professional, timely, and the price was right.
This review was collected via phone interview by Customer Research Inc.

SN
Steve N.
Indiana
Honda Accord Cpe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/11/2017 Category: Service
Steve said this business got him in quickly and they did a good job. They were honest and up front.
This review was collected via phone interview by Customer Research Inc.

RA
Robert A.
Indiana
Ford RV Cutaway
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2017 Category: Service
Robert said this business fixed his problem.
This review was collected via phone interview by Customer Research Inc.

BB
Buck B.
Indiana
Ford F450 Super Duty
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2017 Category: Service
Buck said he likes the mechanic at the business. They took very good care of him. He takes all of his vehicles to this business.
This review was collected via phone interview by Customer Research Inc.

SS
Steven S.
Indianapolis, IN
Cadillac Escalade
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/09/2017 Category: Service
Steven said the prices went up at the business.
This review was collected via phone interview by Customer Research Inc.

JN
Joe N.
Indiana
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2017 Category: Service
Joe said the business did a great job, and he has recommended them.
This review was collected via phone interview by Customer Research Inc.

KF
Kevin F.
Indianapolis, IN
Lincoln Navigator
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/28/2017 Category: Service
Kevin said he had to go back to this business a second time for the same procedure. They did okay on the repair the second time, and everything was smooth. A coil was put on the vehicle. If they had done that the first time, he would not of had to return. It cost him an additional $200. The first time they said it was the motor mounts and knew it was not. He will recommend this business as long as they do the work like they did the second time.
This review was collected via phone interview by Customer Research Inc.

KL
Keith L.
Indianapolis, IN
Chrysler LeBaron
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2017
Awesome
JaCo keeps our son's 1989 LeBaron running! They tell you what needs fixed now, and what can wait (like his A/C) since he is leaving for school in 3 weeks. They call if there is a delay, and are prompt with the service they provide. It gets harder and harder to find auto service places that can actually fix a car this old. Thanks to JaCo for always being able to fix what is broken! BTW, this car is a source of lots of sentimental emotions, as it was Kyle's Grandmother's car that he played in from the time he was 2 years old, and he spent a lot of time going places with her in it. He even passed his drivers test in it!!

QC
Quileo C.
Indianapolis, IN
Honda Civic Cpe
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/25/2017 Category: Service
Quileo said they said they would replace the cable. The cable did not need to be replaced. He said he was not happy about the service.
This review was collected via phone interview by Customer Research Inc.

PK
Phillip K.
Indiana
Cadillac Fleetwood
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2017 Category: Service
Philip said so far everything is going well.
This review was collected via phone interview by Customer Research Inc.

LW
Lorick W.
Indianapolis, IN
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2017 Category: Service
Lorick said the business is quick.
This review was collected via phone interview by Customer Research Inc.

DB
Dinah B.
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2017
Quality work
I always take my vehicles to jaco automotive, great company.

DC
Damon C.
Indiana
GMC Yukon
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/15/2017 Category: Service
Damon said the staff was informative. They told him what was wrong with his vehicle.
This review was collected via phone interview by Customer Research Inc.

TP
Tina P.
Indianapolis, IN
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2017 Category: Service
Tina said she has been having a difficult problem with her vehicle and this business has been very patient with her about finding the problem.
This review was collected via phone interview by Customer Research Inc.

DL
Demetra L.
Indiana
Chevrolet Traverse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2017 Category: Service
Demetra said this facility has great customer service.
This review was collected via phone interview by Customer Research Inc.

EB
Eric B.
Indianapolis, IN
Ford Expedition
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2017 Category: Service
Eric said this business got to the root of the problem after a couple of hours.
This review was collected via phone interview by Customer Research Inc.

FG
Frank G.
Indianapolis, IN
Mercury Grand Marquis
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/21/2017 Category: Service
Frank said he would recommend this business.
This review was collected via phone interview by Customer Research Inc.

CS
Chad S.
Indiana
Ford Mustang
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/17/2017 Category: Service
Chad said the business did what they were asked to do. They were helpful.
This review was collected via phone interview by Customer Research Inc.

MM
Mel M.
Indianapolis, IN
Dodge Durango
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2017 Category: Service
Mel said this business provided good service.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 138 in total