Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

147 Reviews

99% Would Recommend
Latest Review about 2 years ago

Reviews


TD
TIM D.
Cincinnatus, NY
Chevrolet Silverado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2016
Satisfied again
I've been going to JAX Service center for a few years, as they know my diesel engine and have been able to keep it running in tip top shape. My 2005 Chevy dually has 460,000 miles on it - mostly thanks to the guys at Jax ! The most recent visit was a tough one : Finding a loose wire and recharging the A/C.... But they found the wire and got me back on the road quickly.

KB
Kristopher B.
GROTON, NY
Cadillac XTS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2016 Category: Service
Kristopher said this business is timely. They have good prices and they did what they told him they would do.
This review was collected via phone interview by Customer Research Inc.

LW
Lee W.
Cortland, NY
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2016 Category: Service
Lee said his overall experience was good. The people there are wonderful.
This review was collected via phone interview by Customer Research Inc.

RD
Rick D.
Cortland, NY
Mazda CX-9
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2016 Category: Service
Rick said he is very satisfied with the quality of the service the business provides. He likes to use them.
This review was collected via phone interview by Customer Research Inc.

BS
Brian S.
Groton, NY
Chevrolet Silverado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2016 Category: Service
Brian said he was very happy with the service he received at the business. The employees did a good job on his vehicle.
This review was collected via phone interview by Customer Research Inc.

EF
Eddie F.
New York
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2016 Category: Service
Eddie said his service was very good, and the customer service was good.
This review was collected via phone interview by Customer Research Inc.

BP
Brian P.
Marathon, NY
Nissan Murano
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/27/2016 Category: Service
Spoke with Robin. She said the guys are awesome.
This review was collected via phone interview by Customer Research Inc.

CW
Chad W.
Cortland, NY
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2016 Category: Service
Chad said the business was very personable and it sat well with him. Everything was done in a reasonable and timely manner.
This review was collected via phone interview by Customer Research Inc.

TM
Tim M.
Preble, NY
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2016 Category: Service
Tim said his experience is always good at Jax Service Center.
This review was collected via phone interview by Customer Research Inc.

SS
Stella S.
Cortland, NY
Saturn L300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2016 Category: Service
Stella said she likes the business because they are convenient and she can shop while she waits.
This review was collected via phone interview by Customer Research Inc.

EH
Eryann H.
Cortland, NY
Dodge Caliber
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2016 Category: Service
Eryann said this business figured out what was wrong with her vehicle within an hour, ordered the parts, and got her vehicle back to her within a few hours. They were quick.
This review was collected via phone interview by Customer Research Inc.

JF
JACK F.
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2016
Great mechanics
Perfect

LN
Linda N.
Cortland, NY
Hyundai Santa Fe Sport
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2016 Category: Service
Linda said the business always takes her in even if she does not set an appointment. She will be back especially because of quick service.
This review was collected via phone interview by Customer Research Inc.

JD
John D.
Cortland, NY
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/29/2016 Category: Service
John said the business is great and quick.
This review was collected via phone interview by Customer Research Inc.

CM
Cindy M.
Groton, NY
Saturn SL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2016 Category: Service
Cindy said the employees were courteous and everything works fine.
This review was collected via phone interview by Customer Research Inc.

DD
Deanna D.
New York
Chevrolet Aveo
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2016 Category: Service
Deanna said they are very easy to work with. They are good with timing and they were able to get her in right away to get it done so she could go to work.
This review was collected via phone interview by Customer Research Inc.

KM
Kimberly M.
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2016
Best service ever!
nothing else to say other than the best car mechanic that I've ever taken my car to. Best service ever!

JF
JACK F.
RAM 1500
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/16/2016
Great mechanics
Perfect every time

RA
Rob A.
Manlius, NY
GMC Terrain
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2016 Category: Service
Rob said he was in a tough spot and this facility stayed late for him and got it done the next day.
This review was collected via phone interview by Customer Research Inc.

YW
Ying W.
Cortland, NY
Lexus RX 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2016 Category: Service
Ying said the business was quick. They are really nice there and they fixed her vehicle.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 147 in total