Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

367 Reviews

99% Would Recommend
Latest Review 7 days ago

Reviews


GS
Gary S.
UNION, KY
Ford Excursion
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Gary said the facility did good work and they are honest.
This review was collected via phone interview by Customer Research Inc.

LM
Laura M.
Florence, KY
Mazda Mazda3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Laura said the business was nice and quick.
This review was collected via phone interview by Customer Research Inc.

TC
Todd C.
Kentucky
Volkswagen Jetta Sedan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Todd said he has used this business for sixteen years. The service is always great.
This review was collected via phone interview by Customer Research Inc.

KD
Ken D.
Kentucky
Chrysler 300M
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Ken said there are few mechanics that can be trusted, and he trusts them.
This review was collected via phone interview by Customer Research Inc.

MG
Micheal G.
Burlington, KY
Chevrolet Silverado SS
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Micheal said the business did a good and quick job servicing his vehicle.
This review was collected via phone interview by Customer Research Inc.

MH
Melinda H.
Petersburg, KY
Honda CR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Melinda said this business always does a great job.
This review was collected via phone interview by Customer Research Inc.

CM
Collyn M.
Dayton, OH
Toyota Highlander
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Collyn said the staff was great and helpful.
This review was collected via phone interview by Customer Research Inc.

PD
PERRY D.
Augusta, KY
Honda Accord Sdn
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2018
I rely on Automasters for all my family cars.
Granddaughter's car in from BG. Accomodated last appointment on Friday. In and out quickly and as usual, well done. Thanks.

CW
CHRIS W.
Union, KY
Nissan Frontier
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018
Brake work
As it turns out, my brakes had plenty of life left. They didn’t charge me for the inspection. I’ll be back with all my auto repair needs.

DR
Dwight R.
Florence, KY
Toyota Highlander
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/23/2018 Category: Service
Dwight said he had to return his vehicle for service. His repairs were not completed the first time.
This review was collected via phone interview by Customer Research Inc.

RL
Rick L.
Florence, KY
Chevrolet Malibu
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/20/2018 Category: Service
Rick said the service was good.
This review was collected via phone interview by Customer Research Inc.

KO
Kathy O.
Kentucky
Toyota RAV4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018 Category: Service
Kathy said the staff were helpful and always do a great job.
This review was collected via phone interview by Customer Research Inc.

TB
Tim B.
Union, KY
GMC Sierra 2500HD
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2018 Category: Service
Spoke with Kayanna. She said it was good service.
This review was collected via phone interview by Customer Research Inc.

CT
CONNIE T.
Florence, KY
Ford Edge
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018
Exceptional Service
Been doing business her for ten years. Always receive exceptional service!

JS
John S.
Kentucky
Oldsmobile Silhouette
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Service
Spoke with Peggy. She said the mechanic has always done great work on her vehicle and it's been done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

CH
Charles H.
Kentucky
Chrysler Town & Country
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Service
Charles said they are always fair and they have good prices.
This review was collected via phone interview by Customer Research Inc.

JF
Justin F.
Sparta, KY
GMC Sierra 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018 Category: Service
Justin said the business' employees are good people to deal with.
This review was collected via phone interview by Customer Research Inc.

SS
SHAUN S.
Union, KY
Nissan Versa
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018
Friendly and thorough
The staff is great and friendly, the workers are thorough, and the prices are reasonable. They always try to accommodate your needs.

EF
ERIC F.
Florence, KY
BMW 3 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018
Always reliable, always trustworthy.
I have been using Automasters for years. They have been servicing my German cars better then the dealership. I can count on them to know what they are doing and they have very competitive pricing. They are honest and professional.

JW
Jim W.
Burlington, KY
Chrysler Town & Country LWB
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018 Category: Service
Jim said that the business does good work and he has been doing business with them for years.
This review was collected via phone interview by Customer Research Inc.