Jd Auto Service Inc DBA Automasters


Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

277 Reviews

99% Would Recommend
Latest Review 4 days ago
Richard S. on 10/17/2017
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Richard said he has visited this business several times and he is satisfied with their work.
Vehicle: Ford Escape
Category: Service
Service Date: 10/12/2017
Review Created: 10/17/2017
This review was collected via phone interview by Customer Research Inc.
Richard B. on 10/16/2017
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Richard said he was in at his appointment time, and out on a timely basis. The staff does a good job explaining what they did, and what will need to be done in the future.
Vehicle: Toyota Sienna
Category: Service
Service Date: 10/10/2017
Review Created: 10/16/2017
This review was collected via phone interview by Customer Research Inc.
Pat G. on 10/16/2017
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Pat said the employees were able to repair her vehicles issue. She trusted the price for service.
Vehicle: Nissan Titan
Category: Service
Service Date: 10/05/2017
Review Created: 10/16/2017
This review was collected via phone interview by Customer Research Inc.
Teresa R. on 10/16/2017
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Teresa said this business was up-front and honest. Sean was great to deal with.
Vehicle: Toyota Camry
Category: Service
Service Date: 10/09/2017
Review Created: 10/16/2017
This review was collected via phone interview by Customer Research Inc.
SHANNON T. on 10/05/2017
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"Prompt, reliable service"
Great customer service
Vehicle: Jeep Wrangler
Service Date: 10/03/2017
Review Created: 10/05/2017 07:57 PM
NORM B. on 10/04/2017
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"Knowledgeable, honest employees, "
Great service.
Vehicle: Ford Crown Victoria
Service Date: 10/03/2017
Review Created: 10/04/2017 01:47 AM
Sean R. on 09/29/2017
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Sean said this facility is good and they're straightforward.
Vehicle: Toyota Avalon
Category: Service
Service Date: 09/27/2017
Review Created: 09/29/2017
This review was collected via phone interview by Customer Research Inc.
Ulous A. on 09/28/2017
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Ulous said the business is a really nice place to go and the service is good. They are friendly, courteous, and they know what they are doing.
Vehicle: Suzuki XL-7
Category: Service
Service Date: 09/21/2017
Review Created: 09/28/2017
This review was collected via phone interview by Customer Research Inc.
Joe T. on 09/28/2017
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Joe said he was very satisfied with the service from this business.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 08/30/2017
Review Created: 09/28/2017
This review was collected via phone interview by Customer Research Inc.
MELINDA G. on 09/22/2017
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"2005 PT Cruiser running great! "
This team keeps our 2005 PT Cruiser running great for our son to use as he finishes college. It's our hope that with the help of Auto Masters, that my husband and I can use this little convertible as our fun car when our son is finished with college and buys his own car.
Vehicle: Chrysler PT Cruiser
Service Date: 09/21/2017
Review Created: 09/22/2017 06:08 AM
MELINDA G. on 09/21/2017
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"Always great service "
They are working hard to keep me driving my 2006 MDX! It has 202,000 miles and with their help I'm certain it'll go 400,000!!
Vehicle: Acura MDX
Service Date: 09/20/2017
Review Created: 09/21/2017 05:58 AM
BETTY D. on 09/16/2017
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"Shawn was as always friendly and professional. "
When in Ky we never have anyone else take care of our car and truck but Automasters.
Vehicle: Toyota Sienna
Service Date: 09/14/2017
Review Created: 09/16/2017 04:29 PM
PERRY D. on 09/14/2017
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"Able to trust that needless repairs are never upsold."
After years of always using dealers, caught the service department recommending over $4,000 of repairs to my wife. She deferred until checking with me. Three years later the rear seal has yet to leak, the struts are still fine and the car just now has 80K miles on it. JD Auto Service has been my garage since and I have confidence it what they recommend.
Vehicle: Lexus RX 350
Service Date: 09/13/2017
Review Created: 09/14/2017 02:39 PM
Jerry L. on 09/14/2017
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Jerry said the staff take care of him every time he goes in. They fix what needs to be fixed. They are quick and reliable.
Vehicle: Chevrolet Monte Carlo
Category: Service
Service Date: 09/05/2017
Review Created: 09/14/2017
This review was collected via phone interview by Customer Research Inc.
Bob S. on 09/11/2017
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Bob said the staff is fair and honest. He trusts them.
Vehicle: Mercury Mountaineer
Category: Service
Service Date: 08/21/2017
Review Created: 09/11/2017
This review was collected via phone interview by Customer Research Inc.
Jami J. on 09/11/2017
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Jami said the staff did a very good job.
Vehicle: Hyundai Accent
Category: Service
Service Date: 08/11/2017
Review Created: 09/11/2017
This review was collected via phone interview by Customer Research Inc.
GWEN V. on 09/01/2017
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" Oil change."
Great service and quality service!!
Vehicle: Hyundai Accent
Service Date: 08/28/2017
Review Created: 09/01/2017 11:42 AM
Adam K. on 08/29/2017
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Adam said the service was pretty good. He will visit them again.
Vehicle: Toyota Tundra
Category: Service
Service Date: 08/23/2017
Review Created: 08/29/2017
This review was collected via phone interview by Customer Research Inc.
DON Z. on 08/28/2017
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"no run a round like the dealer do, they just fix at at a very fair price, on time , om budget"
Great Place for all car / truck needs, i am a repeat customer. AAA+
Vehicle: GMC Sierra 2500
Service Date: 08/21/2017
Review Created: 08/28/2017 04:13 PM
HARLEY C. on 08/26/2017
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"Outstanding service and honesty great bunch of guy's"
Keep up the good work never disappointed with service best mechanics that's been around here in years . they know how to treat their customers .
Vehicle: Ram 2500
Service Date: 08/25/2017
Review Created: 08/26/2017 07:20 PM
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