Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

527 Reviews

99% Would Recommend
Latest Review 12 days ago

Reviews


BM
BRIGITTE M.
Florence, KY
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018
Automasters already does a great job at a fair price
I’ve been going to Automasters for many years. They always do a great job fixing our cars. Their prices are fair. I don’t go anywhere else.

BM
BRAD M.
Union, KY
Kia Borrego
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018
If you need a good, honest garage...
...you found it.
Sean won't let you pay for something that doesn't need to be done. In fact, he'll get grumpy if you try to tell him to do something that doesn't need to be done. It's just his nature, don't take it personal.
It's almost like these guys do it for the challenge and not the money!
Love this place. You can't go wrong here.
Salute!
Thanks

KK
KEVIN K.
Union, KY
Kia Forte
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018
Always first class
I would recommend Automasters to anyone, always fair and there when I need them!

SM
SCOTT M.
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018
Personal care, Trustworthy
The manager was very forthright and specific on solving my particular problem. I didn’t waste my time or my money and was ready for me when my appointment said

ZJ
ZACH J.
Florence, KY
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018
Best place around
My family has been taking all our vehicles here for years. Very professional and honest. Wouldn't recommend anywhere else.

MK
MATT K.
Walton, KY
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018
best Mechanics in town.
Great service and dependable mechanics.

Verified Customer
Florence, KY
Ford F-150
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/07/2018
Not made aware
We yook in our vehicle for a simple fix. Auyomasters did not call to inform us that they were going to have to do additional work on our vehicle. We were only informed afterwards when we went to pick it up. We would have had our vehicle taken somewhere else. Something that should have only cost $100, service time included, ended up costing over $200. We will not be back.

RD
Ross D.
Florence, KY
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Ross said he received satisfactory service
This review was collected via phone interview by Customer Research Inc.

DS
DEWEY S.
Union, KY
Buick Lucerne
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018
Automasters
Auto masters have always did the job in a timely manner they always let me know the problem and cost before doing the work. Their work is done in a professional manner and are trustworthy folks. Their prices are reasonable.

MB
Michael B.
Union, KY
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018
Always Good!!!
Shawn and the rest of the crew are always ready and willing to get the job done. No matter the case. They’ve never failed me. They have my highest regard!!!

RR
ROBERT R.
Burlington, KY
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018
Oil Change
Auto Masters has the best employees, they're very friendly and treat you like family. We've had our vehicles worked on several times by them. We've never had to wait when we make an appointment. You know what to expect and if they find an issue, they let you know and don't pressure you to fix it. Very dependable and reliable.

DD
Dale D.
Union, KY
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Dale said he has never had issues or problems.
This review was collected via phone interview by Customer Research Inc.

JK
Jeremy K.
Florence, KY
GMC Savana Cutaway
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Jeremy said that the business did what he asked when he asked and that they're very efficient.
This review was collected via phone interview by Customer Research Inc.

TS
Tj S.
Kentucky
GMC Acadia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
TJ said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

EN
Evelyn N.
Walton, KY
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Evelyn said that the experience was good and they are trustworthy.
This review was collected via phone interview by Customer Research Inc.

DM
Dave M.
Union, KY
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Dave said that he would recommend this business and will most likely use them again.
This review was collected via phone interview by Customer Research Inc.

PD
PERRY D.
Augusta, KY
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2018
Accomodating, efficient and trustworthy
Been servicing my granddaughters 235,000 mile Honda Accord for three years. She comes in occassionally on weekends with little notice. Invariably they have taken care of here car on late Friday afternoons. They are thorough, dependable, and do a quality job. Says a lot for me to trust them with her car.

ZS
Zia S.
Union, KY
Chevrolet TrailBlazer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/06/2018 Category: Service
Zia said the employees were not able to identify the problem.
This review was collected via phone interview by Customer Research Inc.

KB
Kody B.
Independence, KY
Overall Rating 1/5rating 1rating 1rating 1rating 1
09/29/2018
No performance knowledge
I had them install a wastegate actuator on my car. The adjustment nuts were not set and one nut was not even installed. They are probably good with standard maintenance but i wouldn't recomend getting any type of performance work to be done here.

RW
Roger W.
Walton, KY
Jeep Patriot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Spoke with Barbara. She said the staff is always efficient and they do the service very quickly.
This review was collected via phone interview by Customer Research Inc.