Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

566 Reviews

100% Would Recommend
Latest Review 8 days ago

Reviews


BG
Brittney G.
Rainier, WA
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2019 Category: Service
Brittney said the service went well and the business staff were super nice. They knew what they were doing and they let her know ahead of time.
This review was collected via phone interview by Customer Research Inc.

RS
RICHARD. S.
Olympia, WA
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2019
Good neighbors
Courteous, knowledgeable, competent, prompt, eager to please. Just the neighbors to trust for the long term care of my vehicles.

JI
James I.
Belfair, WA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
James said he has been going to the business for years and he can trust them.
This review was collected via phone interview by Customer Research Inc.

MM
Michael M.
Olympia, WA
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Michael said the coil went out after services from this business. This facility fixed it for free and even delivered the vehicle to him at work the next day. He was grateful and appreciated it.
This review was collected via phone interview by Customer Research Inc.

GP
GREG P.
Olympia, WA
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2019
Honest and Reliable Service
Bought a used SUV that needed to be inspected and maintained. I requested they help clear out the musty oder I was getting in the air vents and they did a great job - musty smell gone. After a thorough inspection, they also did some serious work on my SUV, now it runs like a beast. I wouldn't go anywhere else. These guys are the best in my opinion and worth the money. They also provided a discount for the military (active duty and veterans). John and Scott are a pleasure to work with - they are certainly professional mechanics that I can trust and depend on.

CK
Corey K.
Olympia, WA
Lincoln MKZ
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/09/2019 Category: Service
Corey said the staff did one extra thing that he didn't ask for.
This review was collected via phone interview by Customer Research Inc.

SG
STEVEN G.
Lacey, WA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2019
Great Service
Thanks

CR
Chris R.
Olympia, WA
Toyota Venza
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019 Category: Service
Chris said he has been a customer of this business for over 10 years, and they always do a fabulous job.
This review was collected via phone interview by Customer Research Inc.

GS
GLORIA S.
Olympia, WA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2019
Maintenance of 14 year old vehicle
Dependable and confidence that repairs are completed correctly. Gurantee of workmanship. Everyone is courteous and friendly. Appreciate updates on future mechanical needs with cost estimate. This is very helpful for planning.

DG
DORTHY G.
Dupont, WA
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2019
Amazing customer service
Every time I go there everyone remembers who I am and are so kind to me. They are a wonderful business with amazing prices. I would recommend them to anyone :)

EH
Ed H.
Olympia, WA
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Service
Ed said he has never had any problems with the business, and John is an amazing guy. He said he has never seen a mechanic go the extra mile. A special muffler was ordered to help improve the gas mileage of his vehicle. It was louder than he anticipated, so the business ordered one that would be quieter. His vehicle now gets better gas mileage and doesn't seem any louder than the previous one. Ed said he has used them for several years and the work is always high quality.
This review was collected via phone interview by Customer Research Inc.

GT
George T.
Olympia, WA
Saturn SL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
George said the staff took him right in without an appointment. They also gave him a ride home and picked him up when the vehicle was done. They provided great, friendly service, the vehicle is running good, and they found out exactly what was wrong with it. They told him like it would be.
This review was collected via phone interview by Customer Research Inc.

JD
Jim D.
Lacey, WA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2019
Hard working
Worked hard to find the problem.
Appreciate the fast friendly way the conduct their business

JD
JIM D.
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2019
Truck
Great service. Fun guys!

MP
Matt P.
Lacey, WA
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2019 Category: Service
Matt said they were cool and did a good job.
This review was collected via phone interview by Customer Research Inc.

PB
PETER B.
Olympia, WA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2019
Always happy with their work.
No matter what the problem Troy Auto will figure it out and get you back on the road ASAP. They have always done right by me over the past 4 years.

DK
DAN K.
Olympia, WA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2019
Safety
I brought my truck in for concern of misfiring and they detected a need for a tune up and they checked my brakes and discovered my back two needed servicing. They are all about safety.
Thanks guy's.

PB
PETER B.
Olympia, WA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019
Excellent service
Every time I have any type of problem with any of my vehicles I know it will be resolved because Troy Auto always figures it out.

JO
Jesse O.
Washington
Chrysler 200
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019 Category: Service
Jesse said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

DP
Daniel P.
Washington
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Daniel said the staff does the best service with the best price.
This review was collected via phone interview by Customer Research Inc.