Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

548 Reviews

100% Would Recommend
Latest Review 3 days ago

Reviews


PB
PETER B.
Olympia, WA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019
Excellent service
Every time I have any type of problem with any of my vehicles I know it will be resolved because Troy Auto always figures it out.

DP
Daniel P.
Washington
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Daniel said the staff does the best service with the best price.
This review was collected via phone interview by Customer Research Inc.

JD
JIM D.
Cadillac DTS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2019
Smiles from everyone. Quality repairs!
Just a Great overall experience.
Quick, fair and quality repair work!

AO
AUTO PARTS O.
Lacey, WA
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2019
Regular service
We take all our fleet vehicles in for service there always get great service

DB
DONNA B.
Lacey, WA
Saturn VUE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019
Excellence, personalization; patience with quirky owner
ABSOLUTELY RECOMMEND. They have all kinds of diagnostic tools (new toys), and old-school basic common sense and knowledge.

JI
James I.
Belfair, WA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
James said everything is fine, they are good mechanics, and trustworthy
This review was collected via phone interview by Customer Research Inc.

JB
Jeff B.
Olympia, WA
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Jeff said the business got back to him quickly with what the problem was and got it repaired quickly too. Everyone is very friendly and Rocky is an excellent mechanic.
This review was collected via phone interview by Customer Research Inc.

JM
Julius M.
Olympia, WA
Mitsubishi Endeavor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Spoke with Valerie. She said that the business did a good job.
This review was collected via phone interview by Customer Research Inc.

BK
Brittany K.
Lacey, WA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/30/2018
John and Scott are amazing
Prices are great. Trustworthy people. Always friendly.

PB
PETER B.
Olympia, WA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2018
Promise kept
I had a problem. Bad brakes and no time because of work. Troy auto service got me in first thing in the morning and out the door in an hour with new brakes. As a contractor It was important to not lose a days work. Thanks.

MP
Michelle P.
Washington
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
Michelle said they have good service, reasonable prices, they're friendly, and trustworthy
This review was collected via phone interview by Customer Research Inc.

DH
DOC H.
Olympia, WA
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018
Customer Service
It's always speedy repairs at a great price with great customer service

BK
BILL K.
Olympia, WA
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/17/2018
Done early and under estimate cost
Good mechanic easy to work with

CK
Chris K.
Olympia, WA
Chevrolet Cutaway
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018 Category: Service
Chris said the staff did a good job like usual.
This review was collected via phone interview by Customer Research Inc.

ET
Emily T.
Lacey, WA
Volkswagen New Beetle
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018 Category: Service
Emily said the staff was friendly and efficient.
This review was collected via phone interview by Customer Research Inc.

LD
Lisa D.
Washington
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Lisa said the business was honest and provided good service. They are honest.
This review was collected via phone interview by Customer Research Inc.

JB
John B.
Olympia, WA
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
John said he was totally satisfied with this business. They are a great facility.
This review was collected via phone interview by Customer Research Inc.

CR
Chris R.
Olympia, WA
Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
Chris said this business does everything fabulously for him when he needs it. Chris will call and the employees take care of him every time.
This review was collected via phone interview by Customer Research Inc.

GP
Gregg P.
Olympia, WA
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
Greg said he has worked with John for years. He provided excellent service.
This review was collected via phone interview by Customer Research Inc.

TL
TRAVIS L.
Olympia, WA
Mitsubishi Outlander Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2018
60k Miles or Bust
You grow up hearing never take your car to a mechanic, take it to the dealership because you know what your getting, so you do that until... you find a auto service that is efficient, honest, friendly and reasonable not over inflated! I have that and more with John and his expert mechanics, I always feel at home when I'm there which is comforting when you trust your only mode of transportation to skilled hands.

60k mile service was necessary and done with expert precision. Replaced my windshield wipers and back brakes too! These guys want ensure my safety with the impending rainy season and I appreciate them all the more!

Displaying Review 1 - 20 of 548 in total