Reviews
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GARY G.
Colonial Heights, VA
Nissan Versa
Verified
Whelan's has Earned my Business
A friend recommended Whelan's about 11 years ago. I have had all my vehicles serviced here since. I've gotten quotes from other places and frankly those other places were way too high priced. Every time I have work done on my vehicles, when i ask Whelan's for the $$$ damage, they always give me a price that seems low, when I show up to pay the bill, it's either the price they quoted or lower. I'm always a happy customer. This time was no different. Awesome!!!!
Recommended
DM
DOROTHY M.
Petersburg, VA
Toyota Tacoma
Verified
Excellent Service
As always courteous service and prompt also.
Recommended
RC
RICHARD C.
Petersburg, VA
GMC Pickup
Verified
Super Service
SUPER SERVICE
Recommended
CM
Chad M.
POWHATAN, VA
Mazda MPV
Verified
Chad said the employees communicated effectively. They provided very good service. The work was done quickly. The service was efficient.
Recommended
This review was collected via phone interview by Customer Research Inc.
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CAROL G.
Chester, VA
Chevrolet Camaro
Verified
Great customer service, friendly helpful ataff
I can always count on Jim, Scotty and the rest of the guys to help me whenever I run into problems with my Camaro. Ended up with a nail in my tire and at the end of a very busy dat they took the time to repair it and fix my sensors quickly and without a second thought, they always put my mind at ease and can count on their honesty and excellent work. Will continue to go to them for all my vehicle needs.
Recommended
TL
TOM L.
Chevrolet Malibu
Verified
Great Visit
Staff are always pleasant, keep you informed and provide good service at a reasonable price.
Recommended
TE
Tyler E.
Virginia
Dodge Charger
Verified
Tyler said the work was done in a timely fashion. They were friendly and good.
Recommended
This review was collected via phone interview by Customer Research Inc.
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William H.
Disputanta, VA
Nissan Sentra
Verified
Spoke with Carol. She said the business is always really good.
Recommended
This review was collected via phone interview by Customer Research Inc.
MW
Martha W.
Virginia
Ford Escape
Verified
Martha said the employees completed service as they said. They completed the work on time. The work was well done. The service was done under the estimated price.
Recommended
This review was collected via phone interview by Customer Research Inc.
JF
JOE F.
Toyota Pickup
Verified
Would highly recommend
Very friendly and professional. They do good work and are fairly priced. Very honest.
Recommended
TL
TOM L.
Chevrolet Chevy Express
Verified
Another Excellent and Satisfying Visit . . .
Prices for newly identified problems are researched and reasonable. The problem itself and the repair are thoroughly explained. Thank you again Scott!
Recommended
AD
ANTHONY D.
Disputanta, VA
Kia Soul
Verified
Superior Service and Pricing
My entire Family has their vehicles services by Whelans. They are committed to providing permanent solutions for all of your automotive issues. The Staff is knowledgeable and friendly. And they have the best prices around.
Recommended
PK
Patsy K.
Disputanta, VA
Chevrolet Silverado 1500
Verified
Patsy said they've gone there for years. Everything is fine.
Recommended
This review was collected via phone interview by Customer Research Inc.
JS
Jason S.
Virginia
HUMMER H3
Verified
Jason said they did a great job.
Recommended
This review was collected via phone interview by Customer Research Inc.
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MARTHA H.
Hopewell, VA
Chevrolet Malibu
Verified
Great People
I brought my car in for work that needed to be done so it could pass inspection in 2 months. The work was completed in a timely manner and even came in under budget. Thanks to everyone involved in this - those whose names I know and those whose names I don't know. You're the best!
Recommended
GJ
GEORGE J.
Disputanta, VA
Toyota RAV4
Verified
Quick and courteous.
Always a good experience. Prompt quality service.
Recommended
EM
ED M.
Chesterfield, VA
GMC Yukon XL
Verified
Always Ready to Help
I had a problem with my truck and I needed a quick response. The team at Whelan's jump right to it and got me in and out of there before I finished going through my morning e-mails . Thank you for a great job, in the nick of time and at always at a fare price.
Recommended
LF
LEE F.
Colonial Heights, VA
Lexus LS 460
Verified
Outstanding service and customer service.
Always great service and have never had a bad experience. Customer service is second to none.
Recommended
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BILL N.
Disputanta, VA
Dodge Dakota
Verified
ReScore Review™
They care about their customers
Thank you for considering my concerns and remedying them
Recommended
Original Review
Dodge Dakota
I have over the years had a lot of work done here but the last couple of visits with the air conditioning work on the Escalade (very expensive) to the recent Dodge visit in which I told you I had a transmission code come up, you charged me $109 to read the cold then you said you don’t work on transmissions and to take it to a transmission shop. We will be looking for another shop to do our work.
Jim W. from Jim Whelan's Service Center responded on 04/04/2018
I'm sorry you had a bad experience. We would like to make it right and are willing to discount off the $109.00 off of your next repair. We always want our customers to be completely satisfied with the work that we preform on their vehicles.
Jim Whelan's Service CenterCN
CHARLES N.
Chesterfield, VA
Chevrolet Cavalier
Verified
car
car inspection
Recommended