Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

450 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
100% Would Recommend
Latest Review 4 days ago

Reviews


SG
Stacy G.
Waverly, VA
Chrysler Sebring Sdn
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/20/2018 Category: Service
Stacy said the business did a state inspection for him. His vehicle got rejected, which is never a pleasant experience.
This review was collected via phone interview by Customer Research Inc.

PS
Paul S.
Disputanta, VA
Lincoln Navigator
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/26/2018 Category: Service
Spoke with Paul's wife. She said they would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

JF
JOE F.
Toyota Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/25/2018
Would highly recommend
Very friendly and professional. They do good work and are fairly priced. Very honest.

GP
GARY P.
Petersburg, VA
Chevrolet S10 Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/31/2017
my s10 tune up
the men are very professional to the point get the job done right the first time

GN
GARY N.
Petersburg, VA
Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/26/2017
Vehicle maintenance
Job is done right the first time

GN
GARY N.
Petersburg, VA
Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/25/2017
Car service
Always does good job

GN
GARY N.
Petersburg, VA
Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/30/2017
Car service
Always get quality work from them

RJ
Richard J.
Petersburg, VA
Chevrolet Suburban
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/25/2017 Category: Service
Richard said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

WM
Willis M.
Buick LeSabre
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/30/2017 Category: Service
Willis said the business provides good service.
This review was collected via phone interview by Customer Research Inc.

TM
Tim M.
Spring Grove, VA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/17/2016 Category: Service
Spoke with Amy. She said their facility was very crowded but other than that, it was fine.
This review was collected via phone interview by Customer Research Inc.

WM
Willis M.
Petersburg, VA
Buick LeSabre
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/24/2016 Category: Service
Willis said he's a 20 year customer of the business and is satisfied with their service.
This review was collected via phone interview by Customer Research Inc.

GM
Gary M.
Virginia
Jeep Grand Cherokee
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/18/2016 Category: Service
Gary said this business provided good service.
This review was collected via phone interview by Customer Research Inc.

OE
Owen E.
Virginia
Toyota Corolla
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/16/2016 Category: Service
Owen said this facility provided good service but did not fully inspect his vehicle for necessary repairs.
This review was collected via phone interview by Customer Research Inc.

PK
Patsy K.
Disputanta, VA
Chevrolet Camaro
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/26/2016 Category: Service
Patsy said the service was fine.
This review was collected via phone interview by Customer Research Inc.

JC
Jestina C.
Virginia
Chevrolet Avalanche
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/13/2016 Category: Service
Jestina said when she got her vehicle back, they fixed the other problem but did not fix the original problem that she wanted them to fix which was the gas pump. She had to take her vehicle back and they did fix it. She ended up paying more than she wanted to. However, she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

DS
DABNEY S.
Chester, VA
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/10/2015
Pleasant folks who fix broken "stuff" and deliver your vehicle back to you in a timely manner as promised!!
I am a satisfied customer! 4 stars because NOBODY is PREFECT!!

V
Valued Customer
Petersburg, VA
Chevrolet SS
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/20/2015
Transportation Coordinator
Very Good customer service. The staff make you feel at home. They show that they appreciate your business

TW
TYLER W.
Jeep Grand Cherokee
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/26/2015
Reliable Service, Short Time
My wife called Whelan's when the battery light lit up on her vehicle's console. Jim said it may be the alternator as we had a new battery installed at Whelan's a few months before. Sure enough, later that same afternoon she called me and was stranded on the highway with a dead vehicle. We had the vehicle towed to Whelan's that evening where the alternator was replaced and the vehicle returned to us the next afternoon.

EM
ED M.
Chesterfield, VA
Pontiac G6
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/08/2015
They always do a great job.
The people at Whelan's are always on top of whats needed for my cars and know it before I do. They do a great job, on time and at fare price.

SP
SHIRLEY P.
Petersburg, VA
Mercury Grand Marquis
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/08/2015
Customer Service Great
Very pleased.

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