Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

733 Reviews

99% Would Recommend
Latest Review 2 days ago

Reviews


NZ
Nevan Z.
Wooster, OH
Honda Odyssey
Verified Customer
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03/18/2019 Category: Service
Nevan said the business has really nice people. They got him in and out in good time and were fair and honest with their prices.
This review was collected via phone interview by Customer Research Inc.

TR
Tom R.
Wooster, OH
Toyota Tundra
Verified Customer
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03/15/2019
Thorough great service
Have been a loyal customer for over two decades. Jim and his staff are thorough-customer focused and do the work at a fair price !!

AG
Angie G.
Ohio
Chevrolet Trax
Verified Customer
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03/13/2019 Category: Service
Angie said the mechanic is a very respectful business man and she appreciates all of his work.
This review was collected via phone interview by Customer Research Inc.

JH
Jennifer H.
Jeromesville, OH
Chevrolet Malibu
Verified Customer
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03/08/2019 Category: Service
Jennifer said the business did everything they were asked to do. They have reasonable prices and she is happy with the work.
This review was collected via phone interview by Customer Research Inc.

PK
Phil K.
Ohio
Honda Odyssey
Verified Customer
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03/07/2019 Category: Service
Phil said the service times are good and Jim is always able to get him in, he always has fair pricing, he has great confidence in his repair analysis and how his vehicle is taken care of while it is there., He recommends them all the time with the best of confidence.
This review was collected via phone interview by Customer Research Inc.

MP
Marilyn P.
Wooster, OH
Ford Taurus
Verified Customer
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03/06/2019
service is good..parking and manuevering around all the cars is not so great!!!!!
They are reliable and also a better value. we saved $200.00 going to Jim's.

RB
RICH B.
Wooster, OH
INFINITI M45
Verified Customer
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03/03/2019
Another auto problem solved !
Jim was able to diagnose my car’s problem in a matter of minutes. The car is now running down the road like new even though it has 177,000 miles on it.

MG
Michael G.
Ohio
Honda Civic Si
Verified Customer
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02/26/2019 Category: Service
Michael said that the service was good at the place.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Wooster, OH
Chevrolet Silverado 1500
Verified Customer
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02/19/2019
Honest & fair
Always get honest assessment of the situation. Given options of what can be done with a fair price

AR
Autry R.
Ohio
Saturn VUE
Verified Customer
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02/16/2019 Category: Service
Autry said the service was a little long.
This review was collected via phone interview by Customer Research Inc.

KM
Kim M.
Creston, OH
Toyota Venza
Verified Customer
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02/11/2019
Jim is great, always fixes my car fast.
Jim is fantastic and fixes my car fast and affordable. The best customer service and great work on our cars!!!

SZ
Sally Z.
Ohio
Chevrolet Equinox
Verified Customer
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02/05/2019 Category: Service
Sally said the business was nice and honest, very efficient and the cost was reasonable.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Wooster, OH
Chevrolet Cobalt
Verified Customer
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01/31/2019
Had Great Service
Got Me In And Out Without Them Expecting Me Thanks So Much

CE
Clint E.
Ohio
Volkswagen Jetta Sedan
Verified Customer
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01/23/2019 Category: Service
Clint said the employees were knowledgeable. They completed service quickly. The work was done at a cheap price.
This review was collected via phone interview by Customer Research Inc.

LG
Larry G.
Wooster, OH
Chevrolet Pickup
Verified Customer
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01/19/2019
Service on truck
Good service, reasonable cost, would recommend to others.

Verified Customer
Honda Accord Sdn
Verified Customer
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01/19/2019
Efficient, cost saving
They do a good job and are cheaper than the dealer. In addition, everyone is friendly and helpful.

KD
Kathy D.
Wooster, OH
Jeep Liberty
Verified Customer
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01/08/2019 Category: Service
Kathy said this business came to her home and started the vehicle and then took it to their business, they fixed it and brought it back to her.
This review was collected via phone interview by Customer Research Inc.

JS
John S.
Toyota RAV4
Verified Customer
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01/01/2019
Oil Change and Consultation on Tires for RAV4
While we wouldn't have faulted Jim and his able receptionist, Caitlyn, we were kindly treated on this last business day of 2018 when we needed an oil change to make a long, unexpected trip trip to the funeral of a beloved family member. We were encouraged that they worked us in and would have changed our tires if they could have obtained them in time.

RH
Robert H.
Wooster, OH
Honda Odyssey
Verified Customer
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12/20/2018
Jim's is Top Value Service
Jim and/or a member of his team listen carefully while you explain the problem! You can talk directly to the mechanic who will or did the work! Too many "walls/people" between the customer and the mechanic at many service places today! And the service charge always seems reasonable to me!

NW
Neal W.
Wooster, OH
Ford Escape
Verified Customer
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12/20/2018
He really takes care and fixes what is wrong quickly. Best place to have your car fixed.
takes the best care of you and your car.