02/18/2014 Category: Service
Holly said she needed the heat fixed. She had an appointment for the heat to be fixed and her battery died the day before so she had to have her vehicle towed. It was towed in on Tuesday and she did not get the vehicle back until Friday. They told her the reason it took so long was because they had other vehicle towed in as well. She said she was very frustrated because she had an appointment.
This review was collected via phone interview by Customer Research Inc.