Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

664 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


TB
Troy B.
Wooster, OH
Chevrolet Cruze
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/17/2018 Category: Service
Spoke with Chris. She said they are always good about getting her in. She's always appreciated their service. They do a good job. However, it's not always perfect.
This review was collected via phone interview by Customer Research Inc.

RH
Ryan H.
Ohio
Honda CR-V
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/01/2018 Category: Service
Ryan said he is still having slight issues with his vehicle after getting it serviced at the business.
This review was collected via phone interview by Customer Research Inc.

JB
John B.
Ohio
Saturn VUE
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/05/2018 Category: Service
John said he is very happy with the service.
This review was collected via phone interview by Customer Research Inc.

NZ
Nicole Z.
Ohio
Toyota Corolla
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/12/2018 Category: Service
Spoke with Lori. She said the time it took to get their vehicle in for service was about four days. The service was completed within a day. It was towed in by AAA on a Wednesday night, and they picked it up Thursday afternoon. They have done business with the facility before, and it does a great job.
This review was collected via phone interview by Customer Research Inc.

VD
Veronica D.
Ohio
Toyota Sienna
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/01/2018 Category: Service
Spoke with Teirre. He said the business has always done well.
This review was collected via phone interview by Customer Research Inc.

LG
Larry G.
Wooster, OH
Chevrolet Pickup
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/26/2018
Auto repair
Happy with the service I get

MJ
Mark J.
Ohio
Mercury Grand Marquis
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/17/2018 Category: Service
Mark said he does good work. He's consistent and fair.
This review was collected via phone interview by Customer Research Inc.

DH
Doug H.
Ohio
Chrysler Town & Country
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/20/2017 Category: Service
Doug said this business did a good job.
This review was collected via phone interview by Customer Research Inc.

AS
Alexander S.
Ohio
Mazda Mazda6
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/10/2017 Category: Service
Alexander said all 4 tires got scuffed up. When he raised the hood at home, the oil cap was on his radiator.
This review was collected via phone interview by Customer Research Inc.

WS
William S.
Mansfield, OH
Toyota Camry
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/07/2017 Category: Service
William said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

BM
Bill M.
Ohio
Toyota Tacoma
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/19/2017 Category: Service
Bill said his overall experience was great and they are honest.
This review was collected via phone interview by Customer Research Inc.

BW
Brad W.
Ohio
Subaru B9 Tribeca
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/09/2017 Category: Service
Brad said he is a long time customer of this business. He has a couple of issues with his vehicle and will be calling the business. He is happy with this business.
This review was collected via phone interview by Customer Research Inc.

WH
William H.
Ohio
Chrysler Town
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/23/2017 Category: Service
William said this business was good and prompt. He called a couple of times and they did not pick up.
This review was collected via phone interview by Customer Research Inc.

NW
Nancy W.
West Salem, OH
Chevrolet Cavalier
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/01/2017
Awesome
Jim is always so good to us. Appreciate his help.
Jim B. from Jim's Auto Center

Thank you Nancy! We appreciate your business and are happy to help!


LG
Larry G.
Wooster, OH
Chevrolet Pickup
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/13/2017 Category: Service
Larry said they normally get him in and out but it took twice as long because they had problems. He liked the business and the people but the delivery was delayed.
This review was collected via phone interview by Customer Research Inc.

DN
Dan N.
Ohio
Mazda Tribute
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/20/2016 Category: Service
Dan said he would recommend the business.
This review was collected via phone interview by Customer Research Inc.

JT
Jay T.
Ohio
Toyota Corolla
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/18/2016 Category: Service
Jay said he would recommend this business.
This review was collected via phone interview by Customer Research Inc.

JB
Jim B.
Ohio
Dodge Pickup
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/09/2016 Category: Service
Jim said this business does good work. He said once the repair is done to his vehicle, he will not need to return.
This review was collected via phone interview by Customer Research Inc.

SW
Susan W.
Ohio
Honda Accord
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/23/2016 Category: Service
Spoke with Laurence. He said the service was good, the price was good and the work was done well. They are people he can believe in and the work they are doing.
This review was collected via phone interview by Customer Research Inc.

PM
PARK and SALES M.
Wooster, OH
Chevrolet Silverado 2500 HD
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/16/2016
They do offer advice for free. They are not high pressure they do not try to sell you something you dont need.
I call, Miss Amanda answer phone in a pleasant manner. They are always and I do mean I always eager to help, diagnose, and fix the problem so you wont have any issue with the problem.