Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

696 Reviews

99% Would Recommend
Latest Review 6 days ago

Reviews


DC
Doug C.
Ohio
Honda Accord Sdn
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/23/2018 Category: Service
Doug said the business did some work that they did not contact him about for authorization.
This review was collected via phone interview by Customer Research Inc.

AH
Andrew H.
Wooster, OH
Subaru B9 Tribeca
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/28/2018 Category: Service
Spoke with Rebecca. She said the staff are really good and they have fair prices.
This review was collected via phone interview by Customer Research Inc.

TR
Tania R.
Ohio
Subaru Outback
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/25/2018 Category: Service
Tania said they were very reassuring and knowledgeable. She would have liked to have her vehicle back sooner.
This review was collected via phone interview by Customer Research Inc.

JK
Joseph K.
Ohio
Toyota Sienna
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/13/2018 Category: Service
Joseph said he has to take his vehicle back in tomorrow because of a few issues.
This review was collected via phone interview by Customer Research Inc.
Jim B. from Jim's Auto Center responded on 06/15/2018

We installed an engine. He came back for a CD stuck in his radio. His horn also was not working. We oiled the horn and it works fine.


TB
Troy B.
Wooster, OH
Chevrolet Cruze
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/17/2018 Category: Service
Spoke with Chris. She said they are always good about getting her in. She's always appreciated their service. They do a good job. However, it's not always perfect.
This review was collected via phone interview by Customer Research Inc.

RH
Ryan H.
Ohio
Honda CR-V
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/01/2018 Category: Service
Ryan said he is still having slight issues with his vehicle after getting it serviced at the business.
This review was collected via phone interview by Customer Research Inc.

JB
John B.
Ohio
Saturn VUE
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/05/2018 Category: Service
John said he is very happy with the service.
This review was collected via phone interview by Customer Research Inc.

NZ
Nicole Z.
Ohio
Toyota Corolla
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/12/2018 Category: Service
Spoke with Lori. She said the time it took to get their vehicle in for service was about four days. The service was completed within a day. It was towed in by AAA on a Wednesday night, and they picked it up Thursday afternoon. They have done business with the facility before, and it does a great job.
This review was collected via phone interview by Customer Research Inc.

VD
Veronica D.
Ohio
Toyota Sienna
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/01/2018 Category: Service
Spoke with Teirre. He said the business has always done well.
This review was collected via phone interview by Customer Research Inc.

LG
Larry G.
Wooster, OH
Chevrolet Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/26/2018
Auto repair
Happy with the service I get

MJ
Mark J.
Ohio
Mercury Grand Marquis
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/17/2018 Category: Service
Mark said he does good work. He's consistent and fair.
This review was collected via phone interview by Customer Research Inc.

DH
Doug H.
Ohio
Chrysler Town & Country
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/20/2017 Category: Service
Doug said this business did a good job.
This review was collected via phone interview by Customer Research Inc.

AS
Alexander S.
Ohio
Mazda Mazda6
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/10/2017 Category: Service
Alexander said all 4 tires got scuffed up. When he raised the hood at home, the oil cap was on his radiator.
This review was collected via phone interview by Customer Research Inc.

WS
William S.
Mansfield, OH
Toyota Camry
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/07/2017 Category: Service
William said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

BM
Bill M.
Ohio
Toyota Tacoma
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/19/2017 Category: Service
Bill said his overall experience was great and they are honest.
This review was collected via phone interview by Customer Research Inc.

BW
Brad W.
Ohio
Subaru B9 Tribeca
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/09/2017 Category: Service
Brad said he is a long time customer of this business. He has a couple of issues with his vehicle and will be calling the business. He is happy with this business.
This review was collected via phone interview by Customer Research Inc.

WH
William H.
Ohio
Chrysler Town
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/23/2017 Category: Service
William said this business was good and prompt. He called a couple of times and they did not pick up.
This review was collected via phone interview by Customer Research Inc.

NW
Nancy W.
West Salem, OH
Chevrolet Cavalier
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/01/2017
Awesome
Jim is always so good to us. Appreciate his help.
Jim B. from Jim's Auto Center responded on 03/02/2017

Thank you Nancy! We appreciate your business and are happy to help!


LG
Larry G.
Wooster, OH
Chevrolet Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/13/2017 Category: Service
Larry said they normally get him in and out but it took twice as long because they had problems. He liked the business and the people but the delivery was delayed.
This review was collected via phone interview by Customer Research Inc.

DN
Dan N.
Ohio
Mazda Tribute
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/20/2016 Category: Service
Dan said he would recommend the business.
This review was collected via phone interview by Customer Research Inc.