Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

665 Reviews

99% Would Recommend
Latest Review 2 days ago

Reviews


JB
John B.
Ohio
Saturn VUE
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/05/2018 Category: Service
John said he is very happy with the service.
This review was collected via phone interview by Customer Research Inc.

BG
Brian G.
Ohio
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018 Category: Service
Spoke with Jim. He said it was great. They have good service and good prices. He was really happy with this business. He appreciates their honesty and the great prices.
This review was collected via phone interview by Customer Research Inc.

TR
Tom R.
Wooster, OH
Toyota Tundra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2018
thorough service
performed the required tasks timely and thoroughly. great customer experience.

PV
Pat V.
Ohio
Toyota Matrix
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2018 Category: Service
Pat said they did a great job.
This review was collected via phone interview by Customer Research Inc.

RH
Robert H.
Wooster, OH
Lexus ES 300
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2018
Always a Pleasure!
To get one's auto serviced and to be able to talk to the owner and the mechanics who will/are doing the service is rare, close to never at auto dealers. This personal service is only available in Wooster at Jim's, and a pleasure! Also when one takes their vehicle in for an oil change at a dealers, they always seem to find several hundred dollars of service items that they recommend they should do! I highly recommend Jim's even though the entrance is cluttered with out-of-commision vehicles! Bob

TE
Tina e.
Wooster, OH
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03/22/2018
Perfect
Perfect. Recommended!

NC
NATHAN C.
Wooster, OH
Chrysler Town & Country
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2018
Awesome service
Will always recommend Jims to e everyone.

LS
Larry S.
Ohio
Ford Freestyle
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2018 Category: Service
Larry said Jim is honest, forthcoming, and took care of what he said he would.
This review was collected via phone interview by Customer Research Inc.

PH
Paul H.
Ohio
Ford Fusion
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2018 Category: Service
Paul said the business provided great service. They were timely and professional.
This review was collected via phone interview by Customer Research Inc.

JF
Jim F.
Ohio
Chevrolet Silverado 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2018 Category: Service
Jim said the staff follows through and they got the work done quickly.
This review was collected via phone interview by Customer Research Inc.

TI
Tim I.
Wooster, OH
GMC Terrain
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2018 Category: Service
Tim said the mechanic did a great job on his vehicle.
This review was collected via phone interview by Customer Research Inc.

TB
Troy B.
Wooster, OH
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2018 Category: Service
Troy said Jim takes care of him at this business.
This review was collected via phone interview by Customer Research Inc.

TR
Tom R.
Wooster, OH
Toyota Tundra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2018
Thorough Good Service
I’ve chosen Jims’s Auto for my vehicle service for close to 20 years. They genuinely care about their customers and consistently provide high quality service above and beyond what is needed or expected!!

EG
Edward G.
Ohio
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2018 Category: Service
Edward said the pricing and estimates were accurate.
This review was collected via phone interview by Customer Research Inc.

IC
Isaac C.
Springfield, OH
Hyundai Veloster
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2018 Category: Service
Isaac said the staff was friendly and it provided good workmanship on his vehicle, in a timely fashion.
This review was collected via phone interview by Customer Research Inc.

AM
Ashley M.
Ohio
Dodge Grand Caravan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2018 Category: Service
Ashley said the staff did a good job. They were fast and performed the service for a decent price.
This review was collected via phone interview by Customer Research Inc.

JS
Jim S.
Ohio
Ford Ranger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2018 Category: Service
Jim said that the service was great. They were very professional. They were also very up front about the services done on the vehicle before and during the service. He was very happy with service.
This review was collected via phone interview by Customer Research Inc.

TM
Tom M.
Wooster, OH
Subaru Outback
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2018
Great service at reasonable prices.
Jim never tries to sell you a service you don't need. I trust him implicitly in all matters concerning my car. If he says I need something done I don't even question it. I simply have him go ahead.

CE
Clint E.
Ohio
Toyota Corolla
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2018 Category: Service
Clint said the staff is knowledgeable. The business gave good service, in a timely manner, at a good price.
This review was collected via phone interview by Customer Research Inc.

LW
Lebrant W.
Ohio
Ford Crown Victoria
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2018 Category: Service
LeBrant said they are very good, they fix everything in good amount of time and it's not a long wait.
This review was collected via phone interview by Customer Research Inc.