Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

700 Reviews

99% Would Recommend
Latest Review 18 days ago

Reviews


BY
Bob Y.
Wooster, OH
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2017 Category: Service
Bob said the service from this business was quick and inexpensive.
This review was collected via phone interview by Customer Research Inc.

KF
Kathy F.
Ohio
Nissan Sentra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2017 Category: Service
Kathy said the business had great service. She said she will be taking her vehicle back to the place for future service. The business is really good.
This review was collected via phone interview by Customer Research Inc.

BM
Brian M.
Ohio
Chevrolet Equinox
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/15/2017 Category: Service
Spoke with Stephanie. She said there have been a few times she didn't get an answer or a callback.
This review was collected via phone interview by Customer Research Inc.

PM
Paige M.
Ohio
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2017 Category: Service
Paige said she's always liked this facility. They have always done a good job for her.
This review was collected via phone interview by Customer Research Inc.

WB
Walter B.
Wooster, OH
Mercury Grand Marquis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2017 Category: Service
Walter said this business provides excellent service at a reasonable price.
This review was collected via phone interview by Customer Research Inc.

MG
Matt G.
Shreve, OH
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2017 Category: Service
Spoke with Matt's wife. She said Jim took good care of her.
This review was collected via phone interview by Customer Research Inc.

NY
Nate Y.
Wooster, OH
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2017
Amazing service
People and service are top notch, best in town

DL
Duane L.
Ohio
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2017 Category: Service
Duane said the staff took care of everything and they fixed the problem.
This review was collected via phone interview by Customer Research Inc.

GR
Grace R.
Ohio
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2017 Category: Service
Grace said after the service there was nothing wrong with her vehicle. She also appreciates the pricing.
This review was collected via phone interview by Customer Research Inc.

BD
Brenda D.
Ohio
Lincoln Navigator
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2017 Category: Service
Spoke with Mike. He said this business was accommodating and fast.
This review was collected via phone interview by Customer Research Inc.

PM
Paul M.
Wooster, OH
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2017
Why go anywhere else?
Fair and honest! Thank you Jim and team

BB
Bill B.
Wooster, OH
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2017
Last visit
As usual I was completely satisfied with your service and price. I will continue to be a customer. I also tell family and friends what to expect when coming there. Thank you very much!

KH
Kaw H.
Wooster, OH
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2017 Category: Service
Kaw said this business took a little longer than he had anticipated.
This review was collected via phone interview by Customer Research Inc.

KH
Kelby H.
Ohio
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2017 Category: Service
Kelby said they get the job done.
This review was collected via phone interview by Customer Research Inc.

PH
PATTY H.
Wooster, OH
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2017
car repair
thank you so much for your speedy repair of my brakes. you do a great job. Patti Hoff

CR
Carrie R.
Ohio
Dodge Nitro
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2017 Category: Service
Carrie said the business had fast service.
This review was collected via phone interview by Customer Research Inc.

LB
Larry B.
Wooster, OH
Ford Super Duty F-350 SRW
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2017 Category: Service
Larry said the business was very friendly, courteous and the repairs were done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

PM
Paul M.
Wooster, OH
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2017
Check up before college
Jim is the most honest mechanic you'll ever meet. No wonder he has so many clients! We have recommended Jim's Auto to many! Five stars!

GS
Gary S.
Ohio
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2017 Category: Service
Gary said the work was done correctly at the business, and they finished in a timely manner.
This review was collected via phone interview by Customer Research Inc.

MF
Mark F.
Ohio
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2017 Category: Service
Mark said the service was good and he didn't have any problems.
This review was collected via phone interview by Customer Research Inc.