Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

719 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


JF
James F.
Ohio
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2017 Category: Service
James said everything was good. The staff were friendly and courteous.
This review was collected via phone interview by Customer Research Inc.

TR
Tom R.
Wooster, OH
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2017
like your own
Over many years I've trusted Jim, Steve and their crew to treat my vehicles 'like their own,' and they do. Recent repair was a follow up after diagnosis and parts ordered. Very satisfied.

DH
Doug H.
Ohio
Chrysler Town & Country
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/20/2017 Category: Service
Doug said this business did a good job.
This review was collected via phone interview by Customer Research Inc.

RM
Regina M.
Ohio
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2017 Category: Service
Regina said the staff always get her in and do what she asks.
This review was collected via phone interview by Customer Research Inc.

LW
Lebrant W.
Ohio
Ford Crown Victoria
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/14/2017 Category: Service
Lebrant said this business fixed his vehicle and the very next day the same problem started again. He contacted the business and they wanted to charge him again.
This review was collected via phone interview by Customer Research Inc.
Jim B. from Jim's Auto Center responded on 11/22/2017

This vehicle was towed in . We scanned the vehicle, checked spark, and checked fuel pressure. Had no fuel pressure. We then checked power and grounds. We found a bad connection at the inertia switch. Cleaned it up and the vehicle started. We drove the vehicle every day for the next few days that it was here. Lebrant was told if it was what we fixed there was no charge, but if it was something else, there would be additional charges. His total for the work we did was $64.97.


EM
Erika M.
Wooster, OH
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2017
Jim's Auto
This place is honest, reliable, and does great work!

LB
Larry B.
Wooster, OH
Ram Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2017 Category: Service
Larry said he couldn't imagine anybody else doing a better job.
This review was collected via phone interview by Customer Research Inc.

CR
Carla R.
Wooster, OH
Pontiac Firebird
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2017 Category: Service
Carla said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

JL
John L.
Howard, OH
Jaguar X-TYPE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2017 Category: Service
John said the staff are fabulous and he is very happy. He was their first customer 20 years ago. The staff are nice fellows.
This review was collected via phone interview by Customer Research Inc.

MB
Mary B.
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2017
Friendly, reasonable prices, works you in when necessary, stands behind work.
Friendly, reasonable prices, works you in when necessary, stands behind work.

KE
Keith E.
Wooster, OH
GMC Yukon XL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2017 Category: Service
Keith said the staff do as promised. They don't do any extra things. They are fair about things and they do good work.
This review was collected via phone interview by Customer Research Inc.

KM
Kim M.
Creston, OH
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2017
GREAT SERVICE AND AFFORDABLE, THANK YOU SO MUCH!!!!!
EVERYTIME I NEED WORK ON MY CAR AND I CALL JIM'S THEY GET ME IN QUICKLY AND FIX MY CAR RIGHT AWAY. EVEN DELIVER TO MY HOUSE! THANK YOU !!!!

TS
Terry S.
Orrville, OH
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2017 Category: Service
Terry said he liked the work the staff did and he liked their attitude.
This review was collected via phone interview by Customer Research Inc.

BF
Blake F.
Ohio
Subaru Forester (Natl)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2017 Category: Service
Blake said this business provided quick service. He has been visiting them for years.
This review was collected via phone interview by Customer Research Inc.

OK
Oma K.
Ohio
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2017 Category: Service
Oma said she has been going to the business for over a year and she is very satisfied with the service.
This review was collected via phone interview by Customer Research Inc.

NM
Nathan M.
Ohio
Chevrolet S-10
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2017 Category: Service
Nathan said the business always does a good job and he got service at a good price.
This review was collected via phone interview by Customer Research Inc.

PY
Peggy Y.
Wooster, OH
Lexus RX 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2017 Category: Service
Peggy said she has never had such good honest quality service before. She really appreciates the mechanic letting her know her if any other repairs are needed before starting the work. They have never overcharged her.
This review was collected via phone interview by Customer Research Inc.

AS
Alexander S.
Ohio
Mazda Mazda6
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/10/2017 Category: Service
Alexander said all 4 tires got scuffed up. When he raised the hood at home, the oil cap was on his radiator.
This review was collected via phone interview by Customer Research Inc.

MW
Mike W.
Ohio
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2017 Category: Service
Mike said the staff got him in and out quickly. The price was good.
This review was collected via phone interview by Customer Research Inc.

BY
Bob Y.
Wooster, OH
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2017 Category: Service
Bob said the service from this business was quick and inexpensive.
This review was collected via phone interview by Customer Research Inc.