Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

693 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


DL
Duane L.
Ohio
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2017 Category: Service
Duane said the staff took care of everything and they fixed the problem.
This review was collected via phone interview by Customer Research Inc.

GR
Grace R.
Ohio
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2017 Category: Service
Grace said after the service there was nothing wrong with her vehicle. She also appreciates the pricing.
This review was collected via phone interview by Customer Research Inc.

BD
Brenda D.
Ohio
Lincoln Navigator
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2017 Category: Service
Spoke with Mike. He said this business was accommodating and fast.
This review was collected via phone interview by Customer Research Inc.

PM
Paul M.
Wooster, OH
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2017
Why go anywhere else?
Fair and honest! Thank you Jim and team

BB
Bill B.
Wooster, OH
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2017
Last visit
As usual I was completely satisfied with your service and price. I will continue to be a customer. I also tell family and friends what to expect when coming there. Thank you very much!

KH
Kaw H.
Wooster, OH
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2017 Category: Service
Kaw said this business took a little longer than he had anticipated.
This review was collected via phone interview by Customer Research Inc.

KH
Kelby H.
Ohio
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2017 Category: Service
Kelby said they get the job done.
This review was collected via phone interview by Customer Research Inc.

PH
PATTY H.
Wooster, OH
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2017
car repair
thank you so much for your speedy repair of my brakes. you do a great job. Patti Hoff

CR
Carrie R.
Ohio
Dodge Nitro
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2017 Category: Service
Carrie said the business had fast service.
This review was collected via phone interview by Customer Research Inc.

LB
Larry B.
Wooster, OH
Ford Super Duty F-350 SRW
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2017 Category: Service
Larry said the business was very friendly, courteous and the repairs were done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

PM
Paul M.
Wooster, OH
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2017
Check up before college
Jim is the most honest mechanic you'll ever meet. No wonder he has so many clients! We have recommended Jim's Auto to many! Five stars!

GS
Gary S.
Ohio
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2017 Category: Service
Gary said the work was done correctly at the business, and they finished in a timely manner.
This review was collected via phone interview by Customer Research Inc.

MF
Mark F.
Ohio
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2017 Category: Service
Mark said the service was good and he didn't have any problems.
This review was collected via phone interview by Customer Research Inc.

RH
Robert H.
Wooster, OH
Lexus ES 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2017
The customer gets to discuss the problem and required service with Jim, the owner!
Unlike getting service at a dealership, the mechanic working on the car is not shielded from the customer. Those layers of people and the coffee and donuts adds to cost, which Jim's does not have! Thus more reasonable prices for service.

MD
Mike D.
Ohio
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2017 Category: Service
Mike said this business gave him great service.
This review was collected via phone interview by Customer Research Inc.

MO
Michelle O.
Ohio
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2017 Category: Service
Michelle said this business always takes care of her. They have great customer service and great service all together.
This review was collected via phone interview by Customer Research Inc.

WS
William S.
Mansfield, OH
Toyota Camry
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/07/2017 Category: Service
William said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

NC
Nicole C.
Wooster, OH
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2017 Category: Service
Nicole said this business has always provided great service and since she found them to be very helpful and kind she recommended them to others.
This review was collected via phone interview by Customer Research Inc.

LL
Long L.
Ohio
Nissan Sentra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2017 Category: Service
Long said the experience was great. Her friend recommended this business to her.
This review was collected via phone interview by Customer Research Inc.

MB
Mark B.
Wooster, OH
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2017
Ford Escape
Extremely helpful for do-it-yourselfers