Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

877 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
100% Would Recommend
Latest Review 6 days ago

Reviews


JY
Josh Y.
Geneva, NE
Honda Civic
Verified Customer
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11/08/2018
Brutal honesty
Found Kelly’s online during time of emergency and upon arriving, immediately felt different than other auto repair shops. Explained in Legman’s Terms, along with showing me what was wrong, what my options were and the probable long-term issues with the vehicle. Very fair pricing, quality work and great bedside manner!

BA
Brian A.
Lincoln, NE
Oldsmobile Cutlass Supreme
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018
5 Star Service!
Kelly’s Auto Repair is simply the best in town hands down!...Kelly, Bob, and Steve will go the extra mile to make sure you as the customer are greeted and taken care...Unlike some shops Kelly or Bob will take the time to explain what’s wrong and what their plan is to repair the vehicle and how it’s gonna be done and in words the layman can understand!...Excellent customer service and are there after the repairs for any concerns or questions!

Verified Customer
Lincoln, NE
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018
Quality of service
Quality service you can trust

LB
Larry B.
Lincoln, NE
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018
The work they do and themselves
The guys are so honest and seem to always have time to visit you than just on your vehicle there working on. Call before they do anything else that might need to done right away.

JF
Jennifer F.
Lincoln, NE
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018
Always Helpful
Kelly & his staff are always helpful and great at what they do. He explains everything to me clearly & my car always runs great!

LV
Larry V.
Lincoln, NE
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2018
Kelly’s
Good timely service

BZ
Brenden Z.
Lincoln, NE
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018
Another great visit!
Took my mother-in-laws car in, I didnt tell them all the information of what was wrong (I told them what I knew cause it wasn't my car) but they told me exactly what was wrong fixed it in a timely manner and once again excellent service! Thanks again kelley's auto repair!

RC
Randy C.
Lincoln, NE
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018
Customer Service
They have done a great job on all the vehicles we have taken to them. And they don’t try to convince me something else needs to be repaired unless it truly is an issue. Plus, they will fix a problem at a lesser expense if they can. We are just disappointed they moved because they are literally about as far away now as they could be for us to go. Yet I will still use their services.

JJ
Jim J.
Lincoln, NE
Chevrolet Sonic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018
"5" Integrity and honesty
Kelly is knowledgeable, fixes what needs to be fixed, and doesn't fix what doesn't need to be fixed.

ME
Mitch E.
Lincoln, NE
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Mitch said that he's been there before and would recommend to others.
This review was collected via phone interview by Customer Research Inc.

BS
Bill S.
Lincoln, NE
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2018
Honest, trustworthy, priced right
Honest, thorough, reliable, trustworthy,

LF
Lori F.
Lincoln, NE
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018
Great service at a reasonable price
In the last year I've switched from getting my vehicle serviced at the dealership to Kelly's, and I couldn't be happier! I have complete trust and confidence in Kelly's Auto Repair that my vehicle is getting only what it needs and nothing it doesn't...and the work is done at a reasonable price.

RH
Robin H.
Lincoln, NE
Jeep CJ7
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018
Outstanding work!!!
I've been going to Kelly's for close to ten years now! They do amazing work and great customer service! I recommend them to everyone!!!!!

RF
Rich F.
Lincoln, NE
Cadillac Escalade
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Rich said the staff at this business was honest. The prices are comparable, if not better, than the competition's. The staff was knowledgeable.
This review was collected via phone interview by Customer Research Inc.

AW
Anthony W.
Martell, NE
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Anthony said the service has been always good.
This review was collected via phone interview by Customer Research Inc.

RM
Rick M.
Lincoln, NE
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2018
Always treated right
Another positive experience at Kelly's. That is why I am a repeat customer.

MH
Mark H.
Lincoln, NE
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
Mark said the staff worked really hard on the vehicle and they did a good job.
This review was collected via phone interview by Customer Research Inc.

SS
Steven S.
Lincoln, NE
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018
Extremely pleased.
The work was done on time and at the quoted price. Very professional.

VH
Vern H.
Lincoln, NE
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018
Covering all the bases
Kelly treats us like we are family. He cares for our car as if it were his own. He gets the details and covers all the bases. He and his staff are committed to doing things right and communicating clearly to us just what work was done. He also does not do things you don't need!

We won't take our cars anywhere else. It's worth driving there even during the 70th Street reconstruction. We have been going to Kelly since he started his business because we knew him before that and knew his commitment to excellence and honesty were real.

DS
Dan S.
Dwight, NE
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Dan said the service was good and timely.
This review was collected via phone interview by Customer Research Inc.