Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

832 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
100% Would Recommend
Latest Review 2 days ago

Reviews


VH
Valerie H.
Lincoln, NE
Nissan Maxima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018
Kelly's does great work!
I have been taking my cars to Kelly's for over 20 years. During that time, I have always felt confident that my cars have been well taken care of and I have been treated fairly. As long as Kelly's is open and I am driving, my car will continue to go to Kelly's.

DV
Doug V.
Lincoln, NE
Cadillac DTS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Doug said the service is always very good and done right.
This review was collected via phone interview by Customer Research Inc.

CI
Chelsey I.
Lincoln, NE
Chrysler Sebring
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Chelsey said the business is awesome. It is honest and he has her best interest. He makes sure her vehicle is going to last. He always provides over and beyond service.
This review was collected via phone interview by Customer Research Inc.

JF
Jennifer F.
Lincoln, NE
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Jennifer said he always provides clear explanations. The work is done in a very timely manner. Their rates are reasonable, She is given a loaner, which is very helpful.
This review was collected via phone interview by Customer Research Inc.

JC
Jennifer C.
Lincoln, NE
Toyota Prius v
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018 Category: Service
Jennifer said the staff is professional, provide amazing service, and they explain the details well.
This review was collected via phone interview by Customer Research Inc.

LK
Larry K.
Lincoln, NE
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018 Category: Service
Larry said the staff at the facility got him in right away and were finished the same day.
This review was collected via phone interview by Customer Research Inc.

MM
Mike M.
Lincoln, NE
Mazda Mazda6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018
Great service and quality work
Kelly's customer service and care are both top notch. The quality of their work is excellent , I have had 2 issues with 2 different vehicles that weren't resolved elsewhere but Kelly's took care of both. Very professional , great pricing and fantastic customer care and service....I highly recommend them.

JM
Joel M.
Lincoln, NE
Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Joel said he has used the business for a long time and they do a good job.
This review was collected via phone interview by Customer Research Inc.

BM
Bob M.
Beatrice, NE
Chevrolet Classic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
Bob said the employees went out of their way to provide the best service.
This review was collected via phone interview by Customer Research Inc.

JR
Jason R.
Lincoln, NE
GMC Sierra 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Jason said they did a good job.
This review was collected via phone interview by Customer Research Inc.

NR
Niel R.
Lincoln, NE
GMC Sierra 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Niel said the service was great overall.
This review was collected via phone interview by Customer Research Inc.

TB
Tony B.
Lincoln, NE
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Tony said they did a great job.
This review was collected via phone interview by Customer Research Inc.

RH
Rebbeca H.
Lincoln, NE
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Rebecca said she greatly appreciated this business because she can trust them and she likes that. This is a great business and she doesn't worry about what they do with her vehicle.
This review was collected via phone interview by Customer Research Inc.

CM
Chris M.
Lincoln, NE
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Chris said that the staff is good, they are trustworthy, qualified and conscientious. She appreciates the way they do business.
This review was collected via phone interview by Customer Research Inc.

JG
James G.
Lincoln, NE
Dodge Durango
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
James said he has been a customer for 25 years.
This review was collected via phone interview by Customer Research Inc.

LB
Larry B.
Lincoln, NE
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018
Fast and friendly good service .
These guys are always friendly while they were changing the oil meant a nice person to visit also.

JH
John H.
Lincoln, NE
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
John said he wold recommend the business for service,
This review was collected via phone interview by Customer Research Inc.

DD
David D.
Lincoln, NE
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
David said the staff provided good service.
This review was collected via phone interview by Customer Research Inc.

JK
John K.
Lincoln, NE
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018
Reliable, quality service!
Always the same consistent good service.

DC
Dick C.
Lincoln, NE
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018 Category: Service
Dick said he always receives good service. The staff always go through a list of things that need to be done.
This review was collected via phone interview by Customer Research Inc.