ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
100% Would Recommend
Latest Review 1 day ago
Darin W. on 02/24/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Honest Service"
Had a major issue with my vehicle. Kelly's Auto provided informative updates and helped to make a unpleasant situation better.
Vehicle: Ford Explorer Sport Trac
Service Date: 02/20/2018
Review Created: 02/24/2018 04:12 PM
Jacob K. on 02/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jacob said the owner was friendly and honest.
Vehicle: Dodge Stratus Sdn
Category: Service
Service Date: 01/26/2018
Review Created: 02/10/2018
This review was collected via phone interview by Customer Research Inc.
Kolby M. on 02/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Kolby said they did a very good job.
Vehicle: GMC Envoy
Category: Service
Service Date: 02/06/2018
Review Created: 02/08/2018
This review was collected via phone interview by Customer Research Inc.
David B. on 01/31/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Trustworthy service"
Kelly's auto has always been honest and upfront with us. They diagnose the problem instead of just replacing parts, hoping that solves the symptoms. We drive extremely "used" vehicles. They don't try to make them "New" again, they just repair what needs fixed so that the car is safe and reliable. We have gone to other mechanics and they look for every possible item to replace on the car, whether it is crucial or not.

We appreciate Kelly's auto and have been customers for years.
Vehicle: Jeep Cherokee
Service Date: 01/30/2018
Review Created: 01/31/2018 06:55 AM
Al B. on 01/26/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Karen. She said the staff were honest and also very informative.
Vehicle: Chrysler PT Cruiser
Category: Service
Service Date: 01/05/2018
Review Created: 01/26/2018
This review was collected via phone interview by Customer Research Inc.
Teresa N. on 01/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Teresa said Kelly takes really good care of her.
Vehicle: Nissan Rogue
Category: Service
Service Date: 12/27/2017
Review Created: 01/23/2018
This review was collected via phone interview by Customer Research Inc.
Haley G. on 01/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Haley said the employee was accommodating. He was honest and he explained things to her in a way that she could understand.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 12/27/2017
Review Created: 01/23/2018
This review was collected via phone interview by Customer Research Inc.
Lee A. on 01/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Jan. She said the employees are always honest, up front, and they do a good job.
Vehicle: Honda Odyssey
Category: Service
Service Date: 12/29/2017
Review Created: 01/22/2018
This review was collected via phone interview by Customer Research Inc.
Jeff G. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jeff said the mechanic at the business is meticulous, and he did a good job.
Vehicle: Ford Edge
Category: Service
Service Date: 01/18/2018
Review Created: 01/19/2018
This review was collected via phone interview by Customer Research Inc.
Ryan S. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ryan said Kelly's a nice guy and he took care of him.
Vehicle: Ford Escape
Category: Service
Service Date: 01/10/2018
Review Created: 01/17/2018
This review was collected via phone interview by Customer Research Inc.
Larry B. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Honesty is their business "
Their like a close family member honest and got me right in. So glad I was told about them years ago.
Vehicle: Honda CR-V
Service Date: 01/11/2018
Review Created: 01/15/2018 11:26 AM
Tonia H. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Knowledge in Profession and Protection for customers"
I took my vehicle in for an over due oil change and for Kelly to take a look at my tires, tire light was on. His friendly staff member, Bob calls me back and states that my sidewalls on two tires were very thin and Kelly doesn't think my vehicle will do very well if we received the amount of snow predicted, that Kelly was concerned for safety of myself. Though it ended up being a larger cost, he was more concerned with my safety than what amount of money he would make. That is when you know that you have a wonderful mechanic! Thank you for your service and always being honest!
Vehicle: Mazda CX-9
Service Date: 01/09/2018
Review Created: 01/15/2018 05:30 AM
Kelly J. at Kelly's Auto Repair responded on 01/15/2018

Always will! Thank you for being a loyal customer as well.  We are  always here for you.

Douglas J. on 01/13/2018
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"O7 Dodge 6.7 diesel"
Did a great job fixed the problem. No issues as always.
Vehicle: Dodge Pickup
Service Date: 01/11/2018
Review Created: 01/13/2018 11:38 AM
Richard C. on 01/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Richard said when he takes his vehicle in, he gets it taken care of. They've done a pretty good job.
Vehicle: Chevrolet Suburban
Category: Service
Service Date: 01/08/2018
Review Created: 01/12/2018
This review was collected via phone interview by Customer Research Inc.
Samantha B. on 01/12/2018
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Samantha said she felt she was treated fairly and honestly.
Vehicle: Ford Focus
Category: Service
Service Date: 01/03/2018
Review Created: 01/12/2018
This review was collected via phone interview by Customer Research Inc.
Dan S. on 01/07/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Trust and Respect"
How fortunate is the entire city of Lincoln to have a service shop with values and integrity? My 18 year old daughter visited the shop with a car that would not start, left with one that does! All they gave her was a new battery because that's all she needed. No special diagnostic tests, no alternator since she wouldn't have Known any better. Thank you to the entire team at Kelly's for being real and honest people.
Vehicle: Volkswagen Jetta Sedan
Service Date: 01/03/2018
Review Created: 01/07/2018 09:00 PM
Joel C. on 01/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Joel said the service was very good and it was a good experience as well. Kelly was really a knowledgeable certified technician.
Vehicle: Saturn L200
Category: Service
Service Date: 01/04/2018
Review Created: 01/06/2018
This review was collected via phone interview by Customer Research Inc.
Sharyon M. on 01/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service "
Always upfront with cost. Makes sure you’re satisfied. Device is excellent
Vehicle: Ram Pickup
Service Date: 01/04/2018
Review Created: 01/05/2018 07:52 PM
Bob M. on 12/29/2017
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Bob said the business was the best place in Nebraska. They explain all of the cost before doing anything. He stated Kelly, Bob and the mechanic in the back are the best.
Vehicle: Chevrolet Classic
Category: Service
Service Date: 12/28/2017
Review Created: 12/29/2017
This review was collected via phone interview by Customer Research Inc.
Demornay P. on 12/27/2017
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Demornay said he recommends the business for service.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 12/01/2017
Review Created: 12/27/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 784 in total