Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

296 Reviews

99% Would Recommend
Latest Review 5 days ago

Reviews


RA
Ryan A.
Charleston, SC
Subaru Forester
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Ryan said Dan took care of everything he needed to have done.
This review was collected via phone interview by Customer Research Inc.

PJ
Paula J.
Pawleys Island, SC
BMW X5
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Paula said she was happy with the service she received and she was also confident in their capabilities.
This review was collected via phone interview by Customer Research Inc.

KB
Kathy B.
South Carolina
Mercedes-Benz S500
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/12/2018 Category: Service
Kathy said her vehicle is fixed. This staff fixed it when another facility could not. Dan was very comforting when she thought all was lost. She will never go anywhere else for her vehicle.
This review was collected via phone interview by Customer Research Inc.

JN
Jordan N.
Johns Island, SC
BMW 3 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
Jordan said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

DC
David C.
South Carolina
Mercedes-Benz 300E
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018 Category: Service
David said he was treated well, they were thorough and it was a very good price.
This review was collected via phone interview by Customer Research Inc.

SD
Susannah D.
Charleston, SC
Mercedes-Benz E-Class
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018 Category: Service
Susannah said the staff members did what they told her they were doing.
This review was collected via phone interview by Customer Research Inc.

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TIM H.
Charleston, SC
Mercedes-Benz ML350
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2018
First Class Customer Service
Europro of Charleston have always exceeded my expectations for all my auto repairs. The customer service staff is top shelf and always take the time to listen to my concerns regarding the repairs needed and provide professional advice on the best way to correct the problem. Pricing is always fair and I never have to worry about some surprise problem that will inflate the bill. Many thanks to Dan and the staff at Europro!
Tim Hager

RL
Ramon L.
Kingstree, SC
Mercedes-Benz S420
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Overall Rating 1/5rating 1rating 1rating 1rating 1
04/12/2018 Category: Service
Ramon said his overall experience was terrible. The service was bad. They wanted to charge him $1000 for a part, but he was able to buy it elsewhere for $53.
This review was collected via phone interview by Customer Research Inc.

AS
AARON S.
Johns Island, SC
Mercedes-Benz GL-Class
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2018
Always great
Always great customer service and fast reliable work.

JP
Judith P.
Charleston, SC
BMW 323i
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/08/2018
Very informative and helpful
I found the main service man very helpful and informative. They fixed my car and it runs great. My only concern was that the price quoted was less than the actual total. I would have like to have been informed prior to any additional work/ charges were performed so that I could be a part of decision making process rather than seeing the bill at $100 more than quoted. Even though the work they did was absolutely needed! Overall I would definitely go back there in the future if need be. Very nice people and fast turn around.

KC
KAREN C.
Charleston, SC
BMW 3 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2018
Customer service
Great customer service you can trust

RJ
RODNEY J.
Johns Island, SC
Volvo XC90
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2018
Volvo XC90
Cal and Dan were very nice and informative. Service was fast and the Volvo is running great. I’ll be back when the next service is due.

MH
Michael H.
Charleston, SC
BMW 5 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2018 Category: Service
Michael said the business was excellent. They took care of everything he needed.
This review was collected via phone interview by Customer Research Inc.

SR
SCOTT R.
Charleston, SC
BMW 3 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2018
Professional Service
Friendly, reliable service. Always satisfied with work performed on our autos!

RL
Richard L.
Summerville, SC
BMW 6 Series
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/24/2018
BMW 650i thermostat replacement
Took my car in for replacement of engine thermostat that was diagnostic when my engine warning light came on. Repair took half the estimated time and resolved the problem. No surprises with the final bill.

SC
Schelley C.
Charleston, SC
Saab 9-3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2018
Excellent service!
The service was provided at a reasonable cost and was done in a timely manner.

JP
Joelle P.
Charleston, SC
Saab 9-3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2018 Category: Service
Spoke with James. He said the business performed the service they promised.
This review was collected via phone interview by Customer Research Inc.

JP
Joelle P.
Charleston, SC
Saab 9-3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2018 Category: Service
Spoke with James. He said the business performed the service they promised.
This review was collected via phone interview by Customer Research Inc.

DH
Diane H.
Charleston, SC
Volkswagen Passat
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2018
Very Pro
I got an appointment quickly, and received informative care when I arrived. Just a first-year check, which didn’t take long, and received complimentary carwash. Altogether pleasant experience. Will go back next year.

KS
KATHLEEN S.
Folly Beach, SC
Saab 9-3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2018
Fast and friendly service. Great work!
Ken Baker Europro does great work - within the time they promised. I feel confident bring my older car here!