Ken Baker Europro of Charleston


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272 Reviews

99% Would Recommend
Latest Review 4 days ago
Valued Customer on 11/20/2017
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"Saved the Day"
This is the only shop i could find for miles that could program a replacement key for my Saab. I was visiting from out of town and stuck without a way home. Dan and his staff really came through when i needed help. He even gave me a car for the day so i didn't have to hang around when the repairs were done. Well done guys! I will definitely stop by for a visit the next time i am visiting.
Vehicle: Saab 9-3
Service Date: 11/17/2017
Review Created: 11/20/2017 04:39 AM
STEVE T. on 11/14/2017
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"Regular Service "
Excellent experience
Vehicle: FIAT 500L
Service Date: 11/13/2017
Review Created: 11/14/2017 02:09 AM
William L. on 11/14/2017
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William said it was great service and he appreciates it. He hopes to do business with them again.
Vehicle: Ford Excursion
Category: Service
Service Date: 11/03/2017
Review Created: 11/14/2017
This review was collected via phone interview by Customer Research Inc.
KAREN C. on 11/13/2017
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"Customer service outstanding "
Service outstanding
Vehicle: BMW 3 Series
Service Date: 11/03/2017
Review Created: 11/13/2017 07:24 AM
Valued Customer on 11/13/2017
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"Great Service, Great people"
Dan and his staff always do a great job on our Saab. This isn't our first visit and will not be our last. Thank you to the team for getting us in on such short notice so we could get out of town for the weekend.
Vehicle: Saab 9-5
Service Date: 11/09/2017
Review Created: 11/13/2017 05:00 AM
AARON S. on 11/11/2017
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"Always good "
Always good and honest.
Vehicle: Mercedes-Benz GL-Class
Service Date: 11/08/2017
Review Created: 11/11/2017 10:06 AM
MARK L. on 11/10/2017
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"BMW X 3 repairs "
Great job diagnosing car problem and getting it fixed in short order. Great team.
Vehicle: BMW X3
Service Date: 11/08/2017
Review Created: 11/10/2017 05:50 AM
WESLEY W. on 11/08/2017
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"Issues addressed, smooth driving car again"
The repairs were discussed before hand as the car was dropped off for repair. The shop provided an intermediate phone call follow up and made some recommendations based upon condition of the car. Repairs were completed on time and within the budget discussed. The symptoms of concern like brake noises and popping sounds have corrected and the car drives smoothly.
Vehicle: Mercedes-Benz E350
Service Date: 11/03/2017
Review Created: 11/08/2017 06:25 AM
LEN S. on 11/05/2017
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"They strive to give good service"
I am a retired Saab dealer and this is where I take my cars.....
Vehicle: Saab 9-3
Service Date: 11/03/2017
Review Created: 11/05/2017 11:59 AM
ANDREW J. on 11/02/2017
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"Service...honesty"
We have chosen Ken Baker over dealer to service and maintain our VW. Second maintenance visit and things are going well!
Vehicle: Volkswagen Jetta Sedan
Service Date: 10/31/2017
Review Created: 11/02/2017 05:56 AM
Craig C. on 10/30/2017
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Craig said the business gave him a ride, so he did not have to wait for the repairs to be completed.
Vehicle: Saab 9-3
Category: Service
Service Date: 10/13/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
Logan F. on 10/30/2017
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Logan said the staff fixed everything and his vehicle is still working.
Vehicle: Saab 9-3
Category: Service
Service Date: 10/13/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
STEVEN B. on 10/28/2017
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"Best Foreign Car Place "
Great service in Honest while back broke something in they told me in didn't charge me for it to be replace ever since then trust never had a problem after car gets service
Vehicle: Audi A4
Service Date: 10/27/2017
Review Created: 10/28/2017 12:22 AM
TRAY S. on 10/19/2017
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"Great service, as always"
Thanks again for fast, efficient, and excellent service. I’ll be coming back when my cars need service,
Vehicle: Mercedes-Benz E350
Service Date: 10/18/2017
Review Created: 10/19/2017 08:51 AM
TRAY S. on 10/13/2017
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"2016 MB GLE maintenance "
Very pleased with the work done --- and it was done in half the time I had expected! I'll continue to take my cars there.
Vehicle: Mercedes-Benz E350
Service Date: 10/12/2017
Review Created: 10/13/2017 01:41 PM
STEVEN B. on 10/06/2017
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"Great service and free arcade!"
One of the friendliest car repair shops I’ve ever been to. Had my car in and out within 30 minutes. They also had my car started and ready to go when they were done! Played free arcade while I waited. Look forward to going back for an oil change soon!
Vehicle: Volvo S80
Service Date: 10/05/2017
Review Created: 10/06/2017 07:53 PM
David N. on 10/06/2017
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David said the service was easy, and everyone was friendly.
Vehicle: Mercedes-Benz E550
Category: Service
Service Date: 09/29/2017
Review Created: 10/06/2017
This review was collected via phone interview by Customer Research Inc.
KATHLEEN S. on 10/04/2017
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"Replacement of low beam"
Fast, priced right, great service! And friendly!!!
Vehicle: Saab 9-3
Service Date: 10/02/2017
Review Created: 10/04/2017 03:42 AM
Jeromy T. on 09/29/2017
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Jeremy said the service was phenomenal. He knows Kyle.
Vehicle: BMW 3 Series
Category: Service
Service Date: 09/07/2017
Review Created: 09/29/2017
This review was collected via phone interview by Customer Research Inc.
Ashleigh H. on 09/29/2017
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Ashleigh said they were great. They finished sooner than she had expected. The price was lower too.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 09/15/2017
Review Created: 09/29/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 272 in total