Ken Baker Europro of Charleston


Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

286 Reviews

99% Would Recommend
Latest Review about 22 hours ago
KAREN C. on 02/23/2018
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"Customer service "
Great customer service you can trust
Vehicle: BMW 3 Series
Service Date: 02/20/2018
Review Created: 02/23/2018 11:37 AM
RODNEY J. on 02/08/2018
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"Volvo XC90"
Cal and Dan were very nice and informative. Service was fast and the Volvo is running great. I’ll be back when the next service is due.
Vehicle: Volvo XC90
Service Date: 02/07/2018
Review Created: 02/08/2018 08:40 AM
Michael H. on 02/02/2018
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Michael said the business was excellent. They took care of everything he needed.
Vehicle: BMW 5 Series
Category: Service
Service Date: 01/31/2018
Review Created: 02/02/2018
This review was collected via phone interview by Customer Research Inc.
SCOTT R. on 01/25/2018
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"Professional Service"
Friendly, reliable service. Always satisfied with work performed on our autos!
Vehicle: BMW 3 Series
Service Date: 01/24/2018
Review Created: 01/25/2018 07:00 AM
Richard L. on 01/24/2018
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"BMW 650i thermostat replacement "
Took my car in for replacement of engine thermostat that was diagnostic when my engine warning light came on. Repair took half the estimated time and resolved the problem. No surprises with the final bill.
Vehicle: BMW 6 Series
Service Date: 01/23/2018
Review Created: 01/24/2018 10:10 AM
Schelley C. on 01/24/2018
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"Excellent service!"
The service was provided at a reasonable cost and was done in a timely manner.
Vehicle: Saab 9-3
Service Date: 12/27/2017
Review Created: 01/24/2018 07:28 AM
Joelle P. on 01/17/2018
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Spoke with James. He said the business performed the service they promised.
Vehicle: Saab 9-3
Category: Service
Service Date: 01/16/2018
Review Created: 01/17/2018
This review was collected via phone interview by Customer Research Inc.
Joelle P. on 01/17/2018
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Spoke with James. He said the business performed the service they promised.
Vehicle: Saab 9-3
Category: Service
Service Date: 01/16/2018
Review Created: 01/17/2018
This review was collected via phone interview by Customer Research Inc.
Diane H. on 01/14/2018
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"Very Pro"
I got an appointment quickly, and received informative care when I arrived. Just a first-year check, which didn’t take long, and received complimentary carwash. Altogether pleasant experience. Will go back next year.
Vehicle: Volkswagen Passat
Service Date: 01/12/2018
Review Created: 01/14/2018 10:17 AM
KATHLEEN S. on 01/09/2018
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"Fast and friendly service. Great work!"
Ken Baker Europro does great work - within the time they promised. I feel confident bring my older car here!
Vehicle: Saab 9-3
Service Date: 01/08/2018
Review Created: 01/09/2018 03:07 AM
Jim T. on 01/04/2018
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"Jim Tatum "
Service was quick, friendly, and professional.
Vehicle: Mercedes-Benz C-Class
Service Date: 01/02/2018
Review Created: 01/04/2018 03:38 PM
TRAY S. on 12/30/2017
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"Great service!"
I’ve taken all my cars to Europro and have always been very pleased with the quality of their work, their efficiency, and friendliness. I’ll continue to take my cars to Ken Baker Europro.
Vehicle: Mercedes-Benz E350
Service Date: 12/28/2017
Review Created: 12/30/2017 05:36 PM
Tibor F. on 12/29/2017
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Tibor said the mechanics at this facility are very knowledgeable and he really appreciates that. He has a Saab, which is a very difficult vehicle to work on. It is an outstanding job, every time.
Vehicle: Saab 9-3
Category: Service
Service Date: 12/28/2017
Review Created: 12/29/2017
This review was collected via phone interview by Customer Research Inc.
Valued Customer on 12/20/2017
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"Saab repairs"
great shop, great staff
Vehicle: Saab 9-3
Service Date: 11/28/2017
Review Created: 12/20/2017 04:35 AM
Valued Customer on 11/20/2017
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"Saved the Day"
This is the only shop i could find for miles that could program a replacement key for my Saab. I was visiting from out of town and stuck without a way home. Dan and his staff really came through when i needed help. He even gave me a car for the day so i didn't have to hang around when the repairs were done. Well done guys! I will definitely stop by for a visit the next time i am visiting.
Vehicle: Saab 9-3
Service Date: 11/17/2017
Review Created: 11/20/2017 04:39 AM
STEVE T. on 11/14/2017
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"Regular Service "
Excellent experience
Vehicle: FIAT 500L
Service Date: 11/13/2017
Review Created: 11/14/2017 02:09 AM
William L. on 11/14/2017
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William said it was great service and he appreciates it. He hopes to do business with them again.
Vehicle: Ford Excursion
Category: Service
Service Date: 11/03/2017
Review Created: 11/14/2017
This review was collected via phone interview by Customer Research Inc.
KAREN C. on 11/13/2017
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"Customer service outstanding "
Service outstanding
Vehicle: BMW 3 Series
Service Date: 11/03/2017
Review Created: 11/13/2017 07:24 AM
Valued Customer on 11/13/2017
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"Great Service, Great people"
Dan and his staff always do a great job on our Saab. This isn't our first visit and will not be our last. Thank you to the team for getting us in on such short notice so we could get out of town for the weekend.
Vehicle: Saab 9-5
Service Date: 11/09/2017
Review Created: 11/13/2017 05:00 AM
AARON S. on 11/11/2017
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"Always good "
Always good and honest.
Vehicle: Mercedes-Benz GL-Class
Service Date: 11/08/2017
Review Created: 11/11/2017 10:06 AM
Displaying Review 1 - 20 of 286 in total