Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

302 Reviews

99% Would Recommend
Latest Review 9 days ago

Reviews


CW
Catherine W.
Holly Springs, NC
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018
Excellent service!
We were visiting from out of town and Europa of Charleston was friendly, quick, and fairly priced. I was extremely impressed with their customer service and wish they were located back home because I would definitely go back to see them for my next repair!

TP
Tom P.
Porsche Macan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018
Awesome Shop and Service for Imports
This place is by far the best I’ve ever dealt with. Professional and dedicated to customer satisfaction. Prices are always well below any dealership. You know how you start feeling like you are getting ripped off at the shiny new dealer or that they are incompetent? You don’t get that here. I’ve had work done on 3 cars here. Last time was a very tricky AC problem that was difficult to get right. But I am writing this review sitting here in my ice cold Porsche Macan. Go see Dan Richardson here. He will get you taken care of with honesty and makes sure you are satisfied.

SS
Sara S.
Charleston, SC
Saab 9-3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018 Category: Service
Sara said the business was reliable, honest and provided good service.
This review was collected via phone interview by Customer Research Inc.

TP
Tom P.
Mount Pleasant, SC
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018
Fair and honest
Excellent repairs for imports of all ages even New. Much better prices and experience than typical dealers and shops. Honest and fair and super professional. See Dan for a satisfying customer experience.

Verified Customer
Charleston, SC
Land Rover Range Rover
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/03/2018
Oil service
Convenient, professional and Vehicle is always ready as promised.

MR
Matt R.
South Carolina
Saab 9-3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Matt said it has been phenomenal working with their team. They keep him informed and in the loop about everything that was going on with his vehicle. The staff clearly explained the service and made sure he understood. If, he runs in to any issues while he's in the area he knows who to call. They did a great job.
This review was collected via phone interview by Customer Research Inc.

RA
Ryan A.
Charleston, SC
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Ryan said Dan took care of everything he needed to have done.
This review was collected via phone interview by Customer Research Inc.

PJ
Paula J.
Pawleys Island, SC
BMW X5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Paula said she was happy with the service she received and she was also confident in their capabilities.
This review was collected via phone interview by Customer Research Inc.

KB
Kathy B.
South Carolina
Mercedes-Benz S500
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/12/2018 Category: Service
Kathy said her vehicle is fixed. This staff fixed it when another facility could not. Dan was very comforting when she thought all was lost. She will never go anywhere else for her vehicle.
This review was collected via phone interview by Customer Research Inc.

JN
Jordan N.
Johns Island, SC
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
Jordan said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

DC
David C.
South Carolina
Mercedes-Benz 300E
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018 Category: Service
David said he was treated well, they were thorough and it was a very good price.
This review was collected via phone interview by Customer Research Inc.

SD
Susannah D.
Charleston, SC
Mercedes-Benz E-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018 Category: Service
Susannah said the staff members did what they told her they were doing.
This review was collected via phone interview by Customer Research Inc.

TH
TIM H.
Charleston, SC
Mercedes-Benz ML350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2018
First Class Customer Service
Europro of Charleston have always exceeded my expectations for all my auto repairs. The customer service staff is top shelf and always take the time to listen to my concerns regarding the repairs needed and provide professional advice on the best way to correct the problem. Pricing is always fair and I never have to worry about some surprise problem that will inflate the bill. Many thanks to Dan and the staff at Europro!
Tim Hager

RL
Ramon L.
Kingstree, SC
Mercedes-Benz S420
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
04/12/2018 Category: Service
Ramon said his overall experience was terrible. The service was bad. They wanted to charge him $1000 for a part, but he was able to buy it elsewhere for $53.
This review was collected via phone interview by Customer Research Inc.

AS
AARON S.
Johns Island, SC
Mercedes-Benz GL-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2018
Always great
Always great customer service and fast reliable work.

JP
Judith P.
Charleston, SC
BMW 323i
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/08/2018
Very informative and helpful
I found the main service man very helpful and informative. They fixed my car and it runs great. My only concern was that the price quoted was less than the actual total. I would have like to have been informed prior to any additional work/ charges were performed so that I could be a part of decision making process rather than seeing the bill at $100 more than quoted. Even though the work they did was absolutely needed! Overall I would definitely go back there in the future if need be. Very nice people and fast turn around.

KC
KAREN C.
Charleston, SC
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2018
Customer service
Great customer service you can trust

RJ
RODNEY J.
Johns Island, SC
Volvo XC90
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2018
Volvo XC90
Cal and Dan were very nice and informative. Service was fast and the Volvo is running great. I’ll be back when the next service is due.

MH
Michael H.
Charleston, SC
BMW 5 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2018 Category: Service
Michael said the business was excellent. They took care of everything he needed.
This review was collected via phone interview by Customer Research Inc.

SR
SCOTT R.
Charleston, SC
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2018
Professional Service
Friendly, reliable service. Always satisfied with work performed on our autos!