Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75
4.7

(465 Reviews)

97% Would Recommend
Latest Review 4 days ago

Reviews


Verified Customer
Hammond, IN
Ford Explorer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/25/2019
4 out of 5
Was not what I was hoping to hear about my car, but the service was good!I
Bill R. from Kennedy Auto Service responded on 10/04/2019

We are sorry we couldnt achieve 5 star service with your vehicle, bad news is never good news to recieve. We wish you the best on your motoring and hope to see you again for great service!
John

Kennedy Auto Service

CT
Carlie T.
Indianapolis, IN
Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/19/2019 Category: Service
Carlie said the work was awesome. The service took a long time.
This review was collected via phone interview by Customer Research Inc.
Bill R. from Kennedy Auto Service responded on 10/04/2019

We are so happy that YOU are happy with the work on your vehicle. We do apologize for any service time being delayed due to vendor shipping time. We aways strive for an excellent and timely service on any vehicle brought into our business.

We look forward to any other service we can provide for you in the future!
best regards, happy motoring! Thanks again for the great review !
John

Kennedy Auto Service

Verified Customer
Hammond, IN
Ford Mustang
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/27/2019
rotor &pads
Had to wait way past my appointment time. Wasn't happy about that.

Verified Customer
Hammond, IN
GMC Envoy
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/10/2018
Good
Good

LM
Larry M.
Merrillville, IN
Chevrolet Tahoe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/17/2018 Category: Service
Larry said it took some time to change the oil. He would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

CP
Candy P.
Indiana
Chrysler Pacifica
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/12/2018 Category: Service
Candy said the business was very nice and the repairs were done in a timely manner. However, she said the tow should have been free because she paid $800 for the repair work.
This review was collected via phone interview by Customer Research Inc.

AN
Amber N.
Hammond, IN
Chevrolet Cobalt
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/12/2018 Category: Service
Amber said this business did an okay job with diagnosing her vehicle.
This review was collected via phone interview by Customer Research Inc.

RZ
ROBERT Z.
Hammond, IN
Honda Fit
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/30/2017
battery
replaced battery but tire pressure alert still not wrking.

LT
Latroy T.
Gary, IN
Jeep Patriot
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/16/2017 Category: Service
Latroy said this business provided a pretty good experience.
This review was collected via phone interview by Customer Research Inc.

KB
Kenisha B.
Markham, IL
Kia Forte
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/10/2017 Category: Service
Kenisha said they did a good job.
This review was collected via phone interview by Customer Research Inc.

ML
Madison L.
Crown Point, IN
Honda Accord
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/19/2017 Category: Service
Madison said she would recommend the business.
This review was collected via phone interview by Customer Research Inc.

SM
Sean M.
Hammond, IN
Lincoln Navigator
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/14/2017 Category: Service
Sean said the business does a good job. His one concern is they repaired something without getting his approval first.
This review was collected via phone interview by Customer Research Inc.

JB
Jin B.
Hammond, IN
Chevrolet Impala
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/22/2017 Category: Service
Jin said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

SC
Steven C.
Indiana
Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/16/2017 Category: Service
Steven said he received an incorrect quote before the service was performed and he ended up paying more than expected.
This review was collected via phone interview by Customer Research Inc.

BW
Bob W.
Indiana
Lincoln Navigator L
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/05/2017 Category: Service
Bob said this business is pretty good.
This review was collected via phone interview by Customer Research Inc.

JS
Joe S.
Highland, IN
Chevrolet Malibu
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/02/2017 Category: Service
Joe said Bill the owner is super dependable and honest. They have done a good job for him for 30 years.
This review was collected via phone interview by Customer Research Inc.

KI
Kendall I.
Hammond, IN
Mercury Sable
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/28/2017 Category: Service
Kendall said his overall experience was good.
This review was collected via phone interview by Customer Research Inc.

AD
Amadou D.
Indiana
Ford Econoline
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/31/2017 Category: Service
Amadou said this business treated him well.
This review was collected via phone interview by Customer Research Inc.

KB
Kristen B.
Hammond, IN
Saturn SL1
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/13/2017 Category: Service
Kristen said their prices are usually pretty fair.
This review was collected via phone interview by Customer Research Inc.

EW
Eric W.
Indiana
Jeep Liberty
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/08/2017 Category: Service
Eric said this business did pretty good work for a fair price. After the service he started having problems with his drive shaft.
This review was collected via phone interview by Customer Research Inc.

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