We ary sorry that your visit was unpleasant. Your vehicle was brought in with a complaint of a coolant leak and the vehicle had been overheated 4 times. We performed a cooling system test and did find the head gasket was leaking externally and internally into the combustion chamber. This did cause the engine to become hyraulic locked. We infomed you of our findings and gave you an estimate. Due to the cost of the repair we offered if you did not want to put the money into it we would purchase it for scrap. Once you got the car home and it sat, the coolant drained past the piston rings, clearing the hydraulic lock. Nothing was done to your vehicle to stop it from starting by us. The vehicle overheating multiple times did.Kennedy Auto Service
Luis told us that he changed starter before he came here and it didn't start so he put old one back on. We determend ground cable was bad and also original starter. Luis wanted to work on it himself so he picked it up. We left lower splash shield off so he could replace starter. Luis came back 2 days later with new starter and negative cable to have us install lower shield. Vehicle was running fine.
When customers bring in vehicles and have us do repairs we don't run into these problems. Do it yourselfers cause their own problems.
The flat rate for towing like most towing services starts at 55.00.We responded quickly and brought 4 family members back in the truck.Davenda drove the veh with no water pump belt for 30 minutes.the only way to fix that veh started at 2500.00.She towed it somewhere else.Not only did we tell her the problem we told her the water pump and belt was wasting her moneyKennedy Auto Service