Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75
4.7

( 462 Reviews )

97% Would Recommend
Latest Review 2 days ago

Reviews


CN
Carlos N.
Hammond, IN
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2019 Category: Service
Carlos said he had been to this business prior and had gotten good service. When he went this last time he still got good service.
This review was collected via phone interview by Customer Research Inc.

MS
Mary S.
Alsip, IL
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2019 Category: Service
Mary said everything was fine and this business did good work. The employee was very nice and knowledgeable. He took the time to show and explain all that was wrong with her vehicle.
This review was collected via phone interview by Customer Research Inc.

TB
Thomas B.
Griffith, IN
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019 Category: Service
Thomas said he does not have any issues with the service and the staff are honest.
This review was collected via phone interview by Customer Research Inc.

JB
Joann B.
Hammond, IN
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2019 Category: Service
Joann said they are very nice gentlemen, very helpful and informative. The whole group blends well together and seems very sincere about what they are doing.
This review was collected via phone interview by Customer Research Inc.

MS
Michael S.
Hammond, IN
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2019 Category: Service
Michael said he liked the service. He said they're good and did a good job.
This review was collected via phone interview by Customer Research Inc.

SP
SAM P.
Hammond, IN
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2019
I Waited about 20 or 30 minutes and it was ready.
It was great service, the counterman answered my question about storing for winter.

JK
JOHN K.
Hammond, IN
Oldsmobile LSS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2019
They are always friendly ,and reasonably priced for good work.
They told me exactly what was wrong ,and how much it would cost.

JB
John B.
East Chicago, IN
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2019 Category: Service
John said the employees were very friendly. The service was quick and he is always happy with it.
This review was collected via phone interview by Customer Research Inc.

DL
DAVE L.
Hammond, IN
Chevrolet Captiva Sport Fleet
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2019
Always excellent
Great service as always... been goin there for years
Bill R. from Kennedy Auto Service responded on 10/04/2019

Thank you very much for coming to see us here at Kennedy Auto!

Best regards, and safe driving!

Kennedy Auto Service

JB
James B.
Hammond, IN
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2019 Category: Service
James said the service was a simple battery replacement.
This review was collected via phone interview by Customer Research Inc.

BD
Bobby D.
Munster, IN
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2019 Category: Service
Spoke with Meghan. She said they were honest , kind and helpful.
This review was collected via phone interview by Customer Research Inc.
Bill R. from Kennedy Auto Service responded on 10/04/2019

We appreciate the positive review!, we are also happy that you were able to turn bad news into good news! Thanks again for stopping in we hope to see you again !

Kennedy Auto Service

JG
Jeff G.
Hammond, IN
Buick Lucerne
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2019 Category: Service
Jeff said the staff was great. They fixed what they told him they would and the cost was under budget and he couldn't be happier.
This review was collected via phone interview by Customer Research Inc.
Bill R. from Kennedy Auto Service responded on 10/04/2019

Thank you so much for the glowing review. We strive for excellence in service and customer satisfaction. We are thrilled we were able to provide your service under the estimated costs and cant wait to bring more Excellent service for you and your vehicles in the future. Happy motoring!
John

Kennedy Auto Service

DI
DAVE I.
Hammond, IN
Mercury Mountaineer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2019
Quality Work from Quality Mechanics
Kennedy Auto Service is as local as they come! There are a lot of "chain" auto/truck repair shops out there, but I've always supported the local guys. Kennedy Auto's estimates are very detailed, everything is explained thoroughly, with no pressure whatsoever to make a decision. I had the rear brakes done - with my front brakes being done in a couple of weeks. What you'll notice when you walk inside their place is an honest, genuine friendliness. They want to fix your vehicle right, make sure that you're 100% satisfied, & offer you a great cup of coffee. I'm more than happy with Kennedy Auto. Now that I have brakes, I can actually STOP just to say "Howdie!"
Bill R. from Kennedy Auto Service responded on 10/04/2019

What a wonderful review! thank you so much for taking the time out of YOUR day to make ALL of OURS! this kind of feedback is instrumental to developing strategies to ensure all of our customers feel that they recieved not only amazing, professional and timely service on vehicles but also! with our customers.

We look forward to continuing to service and support all of your vehicular needs with the kind of excellence youve come to know and expect.
Thanks again, Happy motoring!
John

Kennedy Auto Service

RP
Robert P.
Hammond, IN
Mercury Grand Marquis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2019 Category: Service
Spoke with Marjorie. She said the business explained everything to her thoroughly and were very patient with her.
This review was collected via phone interview by Customer Research Inc.

HR
Helen R.
Hammond, IN
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2019 Category: Service
Helen said the staff is always so efficient and present. She stated that she has no problem whenever she goes to the business.
This review was collected via phone interview by Customer Research Inc.

KM
Karen M.
Gary, IN
Chevrolet S-10
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2019 Category: Service
Karen said the business is awesome. She stated she went in there thinking that the vehicle needed alignment and that was not the case. He is trustworthy and told her that she needs two front tires. She added she hopes that they keep up the good work.
This review was collected via phone interview by Customer Research Inc.

JB
Jim B.
Highland, IN
Ford Explorer Sport Trac
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2019 Category: Service
Jim said the employees were very polite. They were thorough with the work. They provided good service.
This review was collected via phone interview by Customer Research Inc.

MG
Miguel G.
Schererville, IN
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2019 Category: Service
Miguel said the business did a very good job. He is very happy with the service.
This review was collected via phone interview by Customer Research Inc.

SE
Shawn E.
Indiana
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2019 Category: Service
Shawn said the employees are really nice.
This review was collected via phone interview by Customer Research Inc.

JM
Jamal M.
East Chicago, IN
Chevrolet Lumina
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2019 Category: Service
Jamal said the staff picked the vehicle up for him.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 391 in total