Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89
4.9

( 838 Reviews )

98% Would Recommend
Latest Review 15 days ago

Reviews


JV
JOHN"JACK" V.
Southport, NC
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2019
As always, the work was excellently performed. The desk manager, Scot, was very friendly, informative.
Kennedy's is the best. I never have to worry about the quality of work nor having work performed that is not needed. They are as honest as the day is long.

RP
RHONDA P.
Wilmington, NC
Chevrolet Cavalier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2019
Dependable and Honest
Kennedy's has always been dependable and honest. They work with your schedule and get my vehicles serviced in a timely fashion! Scott always keeps me updated on the progress and the prices are fair.

KK
KATHY K.
Wilmington, NC
Mercury Mariner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2019
Great place!!!
Had the check engine light on, wanted to pass inspection. Fixed all that was needed. Very easy to deal with, happy with Kennedys.
Great job and Thank you Scott and team!
Great place to go, I've been with them for awhile!

LC
Lee C.
Wilmington, NC
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2019 Category: Service
Lee said she has been going to the business for years.
This review was collected via phone interview by Customer Research Inc.

LC
Lee C.
Wilmington, NC
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2019 Category: Service
Lee said she has been going to the business for years.
This review was collected via phone interview by Customer Research Inc.

CH
CATHY H.
Wilmington, NC
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2019
Superb
We wouldn't think about taking our cars anywhere else. Kennedy Automotive Services sets the bar for the this industry and they set it high! From their technical expertise and customer service they are all around rock stars. They're honest and don't try to sell you services that are unnecessary, but they do keep you informed about your car and let you know to keep an eye out on certain things so you're not caught off guard in the future.
Save yourself the trouble and don't take your vehicles anywhere else!!!

RP
Reid P.
Wilmington, NC
Toyota FJ Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2019 Category: Service
Reid said that the place was quick, they made the job simple and easy, with a fair price.
This review was collected via phone interview by Customer Research Inc.

KW
KEITH AND DEBBIE W.
Wilmington, NC
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2019
Great service
Provides excellent service and recommendations to keep your vehicle safe and reliable. Works with you to help decide what should be done on repairs and maintenance to ensure work is properly prioritized.

ND
NICK and MARGIE D.
Wilmington, NC
Buick Rendezvous
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2019
The technical support is wonderful. Whatever is said I need to have repaired is always correct and the charges are low.
Kennedy Automotive is very trustworthy and great.

TT
TIQUITA T.
Wilmington, NC
Chevrolet Chevy Express
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2019
Tiquita Thomas
The customer service is excellent. Scott is extremely helpful. Service is completed on time

TD
Todd D.
Wilmington, NC
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2019 Category: Service
Todd said that the only thing he would have liked done differently, was for them to explain to him why the injector failed. Todd would like to be informed about getting and inspecting the parts and an explanation about what happened. He was in hurry and other people were in the waiting area.
This review was collected via phone interview by Customer Research Inc.

BR
Bret R.
Wilmington, NC
Ford Five Hundred
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/19/2019 Category: Service
Bret said he would recommend them.
This review was collected via phone interview by Customer Research Inc.

JP
Joe P.
Wilmington, NC
Chevrolet Colorado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2019 Category: Service
Joe said the business was very honest.
This review was collected via phone interview by Customer Research Inc.

CB
Charles B.
Wilmington, NC
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2019 Category: Service
Charles said that Scott and Dustin are great human beings and great mechanics.
This review was collected via phone interview by Customer Research Inc.

JT
JAMES T.
Leland, NC
Toyota Highlander
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/13/2019
alignment
Always seems to end up more expensive than planned

SD
Sandra D.
Wilmington, NC
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2019 Category: Service
Sandra said the employees were good to her, explained everything, didn't try to take advantage of her, and always treated her very well.
This review was collected via phone interview by Customer Research Inc.

TH
THOMAS H.
Hampstead, NC
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2019
Honest, fair, fast. The best mechanics in Wilmington!
I have been and will continue to be a customer of Kennedy automotive. They service our entire family's cars. Truthful, fair and honest is the only way to describe them here. No pressure to purchase anything. Family owned business. Mr. Kennedy is always there helping out. Scott is a great customer service manager
DO NOT TAKE YOUR CAR ANYWHERE ELSE!
Thank you to all the staff there!

SS
STEVE S.
Carolina Beach, NC
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2019
Dodge
They did a fine jon identified problem solved and communicated

MA
Mike A.
Wilmington, NC
Chevrolet Blazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2019 Category: Service
Mike said that he recommends the place for service.
This review was collected via phone interview by Customer Research Inc.

JM
JOYCE M.
Wilmington, NC
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2019
Always ready to accommodate your needs at a reasonable price
The staff is always ready to see if they can solve your problem, fit any work to be done, into your schedule, at a reasonable price.