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SureCritic / Kern River Automotive
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Kern River Automotive

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(577 Reviews)
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Score Details

5 stars
88%
4 stars
8%
3 stars
1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average

Business Details

Categories
Contact
(760) 379-6349
Closed
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (US & Canada)
5448 Lake Isabella Blvd Po Box 1168 Lake Isabella, CA 93240
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Kern River Automotive's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(577 Reviews)
Write a Review
Recent Reviews
RR
Rick R.
Lake Isabella, CA
Ford Mustang
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/06/2020
verified customer Verified Customer
Category: Service
Rick said that the business offered to help him then, after arriving, they were not able to help after offering their services. He said he was disappointed by this.
Recommended
Your Team At K., Owner/Partner from Kern River Automotive responded on 03/09/2020 06:07 PM

Thank you for taking the time for this review. I noticed that we were able to help you on 2/24/20 with an alignment and we also, AGAINST OUR POLICY allowed you to leave with your vehicle without paying your bill in full and let you make 2 payments. No other shop would be kind enough to do that. I would think that might factor into your review of our shop. Sorry we were unable to help you on this other visit. Sometimes this occurs, whether it be we were busy with appointments and ran into unknown problems with a vehicle, which would put us behind and sometimes unable to get to another vehicle, especially if lifts are already being used, had to order a part, or didn't have specific/specialty equiptment for that particular job which we had no way of knowing what was wrong with the vehicle when it arrived. 
We appreciate your business and wish you a good day.

Frank R. Villafranca lll
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