ReScore Reviews™ (1)
We apologize for the inconvenience. We provide complimentary service wash on vehicles after repairs. We use microfiber towels, therefore it is impossible that our facility contributed to pre-existing paint damage beyond the vehicle's clear coat. A microfiber towel will not penetrate a vehicle's paint surface.
We requested more time to diagnose the vehicle's issue due to the fact that it was an intermittent problem that we could not duplicate while the vehicle was at our shop. We offered to continue diagnosing the vehicle's problem at no additional charge. However we were not authorized due to do so because the customer could not leave the vehicle at our repair facility without any other alternative sources of transportation.