Kevin's North Area Transmissions & Automotive II

Overview

Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

512 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
95% Would Recommend
Latest Review 1 day ago

Reviews


TM
Thomas M.
Ladson, SC
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2014 Category: Service
Thomas said he is happy with the service this business provided him with.
This review was collected via phone interview by Customer Research Inc.

AT
Amber T.
Goose Creek, SC
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2014 Category: Service
Amber said the employees at this business are nice.
This review was collected via phone interview by Customer Research Inc.

JW
Jimmy W.
North Charleston, SC
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/10/2014 Category: Service
Jimmy said he was satisfied with the service, but they were a little late when he went to pick up his vehicle.
This review was collected via phone interview by Customer Research Inc.

CB
Calvin B.
North Charleston, SC
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2014 Category: Service
Calvin said they were nice and courteous. They had coffee, chips, and candy available.
This review was collected via phone interview by Customer Research Inc.

JJ
Joshua J.
Goose Creek, SC
Chevrolet Avalanche
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2014 Category: Service
Joshua said the business is pretty good.
This review was collected via phone interview by Customer Research Inc.

DH
DELORES H.
North Charleston, SC
Mazda 6
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/10/2014
the service is great
A great shop to get major work done with your vehicle

MN
Minh N.
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2014 Category: Service
Minh said they were easy to work with, competent, and knowledgeable.
This review was collected via phone interview by Customer Research Inc.

AH
Audrey H.
North Charleston, SC
Chevrolet Malibu
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/06/2014 Category: Service
Audrey said they have always been fine for her.
This review was collected via phone interview by Customer Research Inc.

CH
Cynthia H.
Savannah, GA
Buick Rendezvous
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2014 Category: Service
Spoke with Barbara. She said she has two sisters who had service done at this business and they are both happy.
This review was collected via phone interview by Customer Research Inc.

CM
Curtis M.
North Charleston, SC
Chrysler 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2014 Category: Service
Curtis said the lady at the front desk showed him excellent customer service. The technician did a great job as well.
This review was collected via phone interview by Customer Research Inc.

PS
Phil S.
North Charleston, SC
Chevrolet Suburban
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/01/2014 Category: Service
Spoke with J.D. He said everything was good at this facility.
This review was collected via phone interview by Customer Research Inc.

GL
Gabriel L.
North Charleston, SC
Mazda Protege
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2014 Category: Service
Gabriel said he was happy with the service that was provided.
This review was collected via phone interview by Customer Research Inc.

JT
Jamel T.
Georgia
Pontiac G8
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2014 Category: Service
Jamel said he has been to this business before.
This review was collected via phone interview by Customer Research Inc.

SH
STEVE H.
North Charleston, SC
Isuzu Trooper
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
09/14/2014
not close to good even, it took five visits to get an easy repair right
It cost me alot more in time and money in the away from my business, repeated auto rental and damage to my cars paint finish. I couldn't refer your shop to any of my friend's or family. It was a terrible experience.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 10/22/2014

We apologize for the inconvenience. We provide complimentary service wash on vehicles after repairs. We use microfiber towels, therefore it is impossible that our facility contributed to pre-existing paint damage beyond the vehicle's clear coat. A microfiber towel will not penetrate a vehicle's paint surface.  


JW
JAMES W.
North Charleston, SC
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2014
FAMILY
At kevins number 2 they treat you like family fast friendly service prices are fair and reasonable ......mr Wallace wouldn't take my vehicles to anybody else but Kevin's north area transmissions

MB
Michelle B.
South Carolina
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2014 Category: Service
Michelle said the service at this business was good, and they should keep it up.
This review was collected via phone interview by Customer Research Inc.

DG
Dereck G.
North Charleston, SC
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2014 Category: Service
Dereck said he appreciates everything the business did, even though it did not work out.
This review was collected via phone interview by Customer Research Inc.

CS
Caleemah S.
Summerville, SC
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2014 Category: Service
Caleemah said the service was excellent.
This review was collected via phone interview by Customer Research Inc.

EY
Edwin Y.
North Charleston, SC
Nissan Altima
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/02/2014 Category: Service
Edwin said the service was good but the wait was long because they did not order the oil filter ahead of time.
This review was collected via phone interview by Customer Research Inc.

SL
SHERREL L.
Summerville, SC
Honda Civic
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/23/2014
not satisfied
even though car was there all day..worker said I had to bring back to keep longer to see what was wrong with it, also shortly after visit my check engine light came on. What was my $75 for? not sure about recommending to friend. This was my daughter's car
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 08/30/2014

We requested more time to diagnose the vehicle's issue due to the fact that it was an intermittent problem that we could not duplicate while the vehicle was at our shop. We offered to continue diagnosing the vehicle's problem at no additional charge. However we were not authorized due to do so because the customer could not leave the vehicle at our repair facility without any other alternative sources of transportation.