Kevin's North Area Transmissions & Automotive II

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843-552-2666
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Overview

Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5rating 4.65

486 Reviews

5 star
81%
4 star
11%
3 star
2%
2 star
<1%
1 star
4%

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
95% Would Recommend
Latest Review 3 days ago

Reviews

MT
Marquis T.
South Carolina
Dodge Charger
Verified
ReScore Review™
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/17/2016 Category: Service
Marquis said he was given a call but nothing else has been done.
Recommended
This review was collected via phone interview by Customer Research Inc.
Original Review
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/17/2016 Category: Service
Marquis said the business did a diagnostic for $75 and they would not tell him what needed to be repaired, only a quote on how much it would cost to fix. He would not recommend the business for the reasons already stated.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 10/24/2016

Please allow us the opportunity to satisfy you as a valued customer. Gloria or Shelton can assist you with the diagnostic information pertaining to your vehicle's specific needs.  On 10/11/16 you brought your 2007 Dodge Charger to our shop to diagnose your check engine light and engine performance issues, citing the accelerator jerks and shutters when letting off the gas pedal.  We performed an engine diagnostic code scan which generated the following results:  P0016-engine cam/crank timing mis alignment bank 1, C121C torque request signal denied, C121C - EGR tube seal/throttle body/intake manifold/map sensor. Our Technician spoke with you on this day and it was determined you would need to come back and be able to drop off the vehicle which would give us an opportunity to further diagnose your issue. You were not able to stay at this time, and requested to reschedule at a later date. The codes shown on the scanner identify this could be an issue caused by several possible issues which include: timing belt/chain misalignment (timing gear), damaged crankshaft or camshaft tone wheel or pulse ring which we advised additional time was needed to inspect the timing components after the timing cover is removed, please contact us to reschedule your appointment at a time which is convenient for you. Further diagnostics are needed and you have already paid the fee.  Please Contact Gloria or Shelton at 843-552-2666

JB
Josh B.
North Charleston, SC
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Josh said they were good.
Recommended
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 08/17/2018

Thank you for being a valued Kevin's North Area Transmissions II customer. We greatly appreciate your business!

EM
Enid M.
North Charleston, SC
Dodge Charger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Enid said the staff were nice, they provided good service, and she was happy with everything.
Recommended
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 08/16/2018

Thank you for being a valued Kevin's North Area Transmissions II customer. We are pleased that you had a positive experience with us. Your business is greatly appreciated!

CP
Chris P.
SC
Ram Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Chris said he was satisfied with his overall experience. The staff were very friendly and they got the job done. The environment made him feel very comfortable.
Recommended
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 08/14/2018

Thank you for being a valued Kevin's North Area Transmissions II customer. We are pleased that you had a positive experience with us. Your business is greatly appreciated!

JL
Jennifer L.
North Charleston, SC
Honda Fit
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Jennifer said that the place is fabulous.
Recommended
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 08/14/2018

Thank you for being a valued Kevin's North Area Transmissions II customer. We greatly appreciate your business!

SG
Sade G.
North Charleston, SC
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Sade said this is the only business she will take her vehicle.
Recommended
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 08/14/2018

Thank you for being a valued Kevin's North Area Transmissions II customer. We greatly appreciate your continued business!

NE
Nathaniel E.
Georgetown, SC
Toyota Avalon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Nathaniel said he has been going to the business for a long time. They do good work.
Recommended
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 08/06/2018

Thank you for being a continued customer of Kevin's North Area Transmissions II. We greatly appreciate your business!

RS
RUTH ANN S.
Summerville, SC
Honda Civic Si
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018
Car feels brand new again!
Drove away from Kevin’s Transmission smiling as always ... and with my car driving like a dream once more - new engine mounts tamed and quieted the suddenly loud and raucous beast ... and as always the people at the shop were the very best! 251,000 miles on my Honda Civic but with Kevin’s Transmission right here I plan on driving it forever!
Recommended
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 07/30/2018

Thank you for being a valued Kevin's North Area Transmissions II customer! We are very pleased to hear of your positive experience with our services. We take pride in providing efficient services for customers. Your business is greatly appreciated!

JM
Jean M.
West Palm Beach, FL
Kia Sorento
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Jean said the service is really good.
Recommended
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 07/26/2018

Thank you for being a valued Kevin's North Area Transmissions II customer! It pleases us to learn of your satisfaction with our service. We greatly appreciate your business.

JD
Jonathan D.
North Charleston, SC
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Jonathan said this facility is convenient and the mechanic was very efficient. The work was done in a timely manner it was a great overall experience.
Recommended
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 08/17/2018

Thank you for sharing about your recent visit with Kevin's North Area Transmissions II. We are pleased that you had such a positive experience with us. Your business is greatly appreciated!

SW
Sebastian W.
South Carolina
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Sebastian said the business did pretty good work.
Recommended
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 07/26/2018

Thank you for being a valued Kevin's North Area Transmissions II customer! It pleases us to learn of your satisfaction with our service. We greatly appreciate your business.

KM
Kevin M.
South Carolina
Volvo XC90
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Kevin said the employees were knowledgeable. They completed service quickly.
Recommended
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 07/26/2018

Thank you for being a valued Kevin's North Area Transmissions II customer! It pleases us to know your satisfaction with our service. We greatly appreciate your business.

CM
Cynthia M.
Charleston, SC
Dodge Avenger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Cynthia said the staff gave her good service.
Recommended
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 07/26/2018

Thank you for being a valued Kevin's North Area Transmissions II customer! It pleases us to know you received the good service you deserve. We greatly appreciate your business.

EK
Erik K.
North Charleston, SC
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Erik said that he has been using the facility for some time.
Recommended
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 07/26/2018

Thank you for being a continued Kevin's North Area Transmissions II customer! We greatly appreciate your business.

CC
CALVIN C.
Summerville, SC
Lexus ES 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018
Great service and knowledgable about what is going on with your vehicle, no matter the situation.
Courteous, friendly, and will help you in best pricing that fits you. Military discount for active and retired members. I am a long standing customer and never disappointed with the service received. If you want great service and mechanics, Kevin's Automotive is the place to be. Replaced a transmission about 10 yrs ago no problems with it at all on a Chrysler town and country. Fixed the wheel bearing on Lexus es350, excellent fix for price. Thanks for your service to our vehicles over the years. Oil changes are a great price as well, going above and beyond to check other items when doing so without a charge. They will return your car to you cleaned and detailed. Great, great, great!!!
Recommended
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 07/16/2018

Thank you for being a continued & valued customer of Kevin's North Area Transmissions II. We value providing exceptional services for our customers. Your business is greatly appreciated!

JM
Joan M.
South Carolina
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Joan said the service was well done and it was quite economical.
Recommended
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 07/17/2018

Thank you for being a valued Kevin's North Area Transmissions II customer. We greatly appreciate your business!

JM
Julius M.
Mount Pleasant, SC
Kia Soul
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Spoke with Michael. He said they did a great job.
Recommended
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 07/12/2018

Thank you for choosing Kevin's North Area Transmissions II for your vehicle services. We greatly appreciate your business!

TT
Troy T.
South Carolina
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Troy said they were great. They were very informative and took care of him well.
Recommended
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 07/06/2018

Thank you for choosing Kevin's North Area Transmissions II to service your vehicle. We take pride in ensuring our customers understand the services rendered on their vehicle. We greatly appreciate your business!

IS
Ira S.
North Charleston, SC
Ford Crown Victoria
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Ira said he feels comfortable working with the staff. They always solve his problems, and they are a great business.
Recommended
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 06/27/2018

Thank you for being a continued Kevin's North Area Transmissions II customer. We are pleased that you have had positive experiences with us. Your business is greatly appreciated!

DT
David T.
North Charleston, SC
Ford Explorer Sport Trac
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
David said they did an outstanding job.
Recommended
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 06/27/2018

Thank you for choosing Kevin's North Area Transmissions II for your vehicle services. We are pleased that you had a great experience with us. Your business is greatly appreciated!