Kevin's North Area Transmissions & Automotive II

Please allow us the opportunity to satisfy you as a valued customer. Gloria or Shelton can assist you with the diagnostic information pertaining to your vehicle's specific needs.  On 10/11/16 you brought your 2007 Dodge Charger to our shop to diagnose your check engine light and engine performance issues, citing the accelerator jerks and shutters when letting off the gas pedal.  We performed an engine diagnostic code scan which generated the following results:  P0016-engine cam/crank timing mis alignment bank 1, C121C torque request signal denied, C121C - EGR tube seal/throttle body/intake manifold/map sensor. Our Technician spoke with you on this day and it was determined you would need to come back and be able to drop off the vehicle which would give us an opportunity to further diagnose your issue. You were not able to stay at this time, and requested to reschedule at a later date. The codes shown on the scanner identify this could be an issue caused by several possible issues which include: timing belt/chain misalignment (timing gear), damaged crankshaft or camshaft tone wheel or pulse ring which we advised additional time was needed to inspect the timing components after the timing cover is removed, please contact us to reschedule your appointment at a time which is convenient for you. Further diagnostics are needed and you have already paid the fee.  Please Contact Gloria or Shelton at 843-552-2666

Thank you for choosing Kevin's North Area Transmissions II to service your vehicle! We are pleased that you had a positive experience with us. Your business is greatly appreciated!

Thank you for being a valued Kevin's North Area Transmissions II customer. We greatly appreciate your business & welcome the opportunity to serve you again!

Thank you for being a valued Kevin's North Area Transmissions II customer. We greatly appreciate your business & welcome the opportunity to serve you again!

Thank you for choosing Kevin's North Area Transmissions II for your oil change. We disappointed to hear that your experience did not go well. We take pride in ensuring all our customers have a positive experience with us. Please note that offering recommendations of repairs is part of our standard in making sure customers get optimal performance out of their vehicles. Per your invoice, it is stated that we "RECOMMEND 2 FRONT TIRES AND ALIGNMENT, AIR FILTER AND WIPER BLADES". It is often recommended that after getting new tires, that you have an alignment. We apologize that you did not receive that perception when the recommendations were made. Again, thank you for choosing Kevin's North Area Transmissions II.

Thank you for being a valued Kevin's North Area Transmissions II customer. We greatly appreciate your business!

Thank you for being a valued Kevin's North Area Transmissions II customer. We take pride in making sure our customers are well informed about their vehicle repairs & any recommended repairs. We greatly appreciate your business & welcome the opportunity to serve you again!

Thank you for being a valued Kevin's North Area Transmissions II customer. We greatly appreciate your business!

Thank you for choosing Kevin's North Area Transmissions II to diagnose your vehicle issues. We take pride in providing reliable information and service. We appreciate your business!

Thank you for choosing Kevin's North Area Transmissions II to service your vehicle. We greatly appreciate your business!

Thank you for being a valued customer of Kevin's North Area Transmissions II. We take provide in providing efficient and timely service. We greatly appreciate your business.

Thank you for choosing Kevin's North Area Transmissions II to service your vehicle. We are happy that you were pleased with our service. Your business is greatly appreciated.

Thank you for choosing Kevin's North Area Transmissions II to service your vehicle. We greatly appreciate your business!

Thank you for choosing Kevin's North Area Transmissions II to service your vehicle. We appreciate your business!

Thank you for being a valued customer of Kevin's North Area Transmissions II. We are happy that you were pleased with our service. Your business is greatly appreciated.

Thank you for choosing Kevin's North Area Transmissions & Automotive II to provide your routine vehicle maintenance. We are pleased that you had a positive experience. We greatly appreciate your business!

Thank you for being a valued customer of Kevin's North Area Transmissions & Automotive II. We take pride in providing effective and accurate service. We appreciate your business!