Kevin's North Area Transmissions & Automotive II

Overview

Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

496 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
95% Would Recommend
Latest Review 17 days ago

Reviews


MT
Marquis T.
South Carolina
Dodge Charger
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/17/2016 Category: Service
Marquis said he was given a call but nothing else has been done.
This review was collected via phone interview by Customer Research Inc.

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/17/2016 Category: Service
Marquis said the business did a diagnostic for $75 and they would not tell him what needed to be repaired, only a quote on how much it would cost to fix. He would not recommend the business for the reasons already stated.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 10/24/2016

Please allow us the opportunity to satisfy you as a valued customer. Gloria or Shelton can assist you with the diagnostic information pertaining to your vehicle's specific needs.  On 10/11/16 you brought your 2007 Dodge Charger to our shop to diagnose your check engine light and engine performance issues, citing the accelerator jerks and shutters when letting off the gas pedal.  We performed an engine diagnostic code scan which generated the following results:  P0016-engine cam/crank timing mis alignment bank 1, C121C torque request signal denied, C121C - EGR tube seal/throttle body/intake manifold/map sensor. Our Technician spoke with you on this day and it was determined you would need to come back and be able to drop off the vehicle which would give us an opportunity to further diagnose your issue. You were not able to stay at this time, and requested to reschedule at a later date. The codes shown on the scanner identify this could be an issue caused by several possible issues which include: timing belt/chain misalignment (timing gear), damaged crankshaft or camshaft tone wheel or pulse ring which we advised additional time was needed to inspect the timing components after the timing cover is removed, please contact us to reschedule your appointment at a time which is convenient for you. Further diagnostics are needed and you have already paid the fee.  Please Contact Gloria or Shelton at 843-552-2666


CM
Chris M.
North Charleston, SC
Kia Sorento
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018 Category: Service
Chris said he gets good service from them and he appreciates it every time he goes there, it is very quick service on the oil change.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 10/15/2018

Thank you for choosing Kevin's North Area Transmissions II for your vehicle maintenance needs. We value providing timely and efficient service to our customers. We greatly appreciate your business!


MM
MIKE M.
Holly Hill, SC
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018
Mike M
Excellent service....staff members was very friendly......time of service was great......i would recommend. This place of busines to all of my friends.....the price is also great! My rating is a 5.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 10/04/2018

Thank you for choosing Kevin's North Area Transmissions II for your vehicle maintenance. It is our culture to provide courteous, timely & efficient service to all our customers. We are pleased that you experienced just that during your visit with us. Your business is greatly appreciated!


EC
Earl C.
North Charleston, SC
Mercedes-Benz C320
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018 Category: Service
Earl said everything was great.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 10/15/2018

Thank you for being a valued Kevin's North Area Transmissions II customer. We are happpy that you were pleased with the service you received. Your business is greatly appreciated!


LJ
Loiuse J.
North Charleston, SC
Lexus ES 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Loiuse said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 10/04/2018

Thank you for choosing Kevin's North Area Transmissions II for your vehicle maintenance. We appreciate your business!


MH
Milton H.
North Charleston, SC
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Milton said he took his vehicle to the business because he thought he was having transmission issues. The staff were honest with him and let him know it was an engine issue, that saved him a bunch of money. Johnny found a few issues and let him know that he could fix them himself.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 09/19/2018

Thank you for being a valued Kevin's North Area Transmissions II customer! We take pride in ensuring each customer is entreated with integrity, respect and honesty. We are pleased that you experienced just that with us. We greatly appreciate your business!


KF
Keith F.
North Charleston, SC
Dodge Dakota
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Keith said the service was great, the people were great and so was the work done on his vehicle.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 09/19/2018

Thank you for being a valued Kevin's North Area Transmissions II customer and for sharing your positive experience! We greatly appreciate your business!


TR
Thomas R.
Summerville, SC
Kia Spectra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Thomas said that he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 09/05/2018

Thank you for being a valued Kevin's North Area Transmissions II customer! We value your input and willingness to recommend us to others. Your business is greatly appreciated!


BW
Brittney W.
North Charleston, SC
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2018 Category: Service
Brittney said she likes going to this business and they are pretty good.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 09/04/2018

Thank you for being a valued Kevin's North Area Transmissions II customer. We greatly appreciate your business!


DH
Danny H.
North Charleston, SC
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Danny said the mechanic was very nice and helpful and also very honest. He thought it was his transmission and it turned out to be his wheel bearing and he was honest enough to tell him that. He also got the work done really fast which he really appreciates as well.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 08/27/2018

Thank you for being a valued Kevin's North Area Transmissions II customer! We are pleased that you experienced the integrity and honesty in which we operate & took the time to share about your experience. Your business is greatly appreciated!


EE
Eldrin E.
South Carolina
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Eldrin said this is the only facility he goes to.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 08/27/2018

Thank you for being a loyal & valued customer of Kevin's North Area Transmissions II! We greatly appreciate your business.


JB
Josh B.
North Charleston, SC
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Josh said they were good.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 08/17/2018

Thank you for being a valued Kevin's North Area Transmissions II customer. We greatly appreciate your business!


EM
Enid M.
North Charleston, SC
Dodge Charger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Enid said the staff were nice, they provided good service, and she was happy with everything.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 08/16/2018

Thank you for being a valued Kevin's North Area Transmissions II customer. We are pleased that you had a positive experience with us. Your business is greatly appreciated!


CP
Chris P.
SC
Ram Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Chris said he was satisfied with his overall experience. The staff were very friendly and they got the job done. The environment made him feel very comfortable.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 08/14/2018

Thank you for being a valued Kevin's North Area Transmissions II customer. We are pleased that you had a positive experience with us. Your business is greatly appreciated!


JL
Jennifer L.
North Charleston, SC
Honda Fit
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Jennifer said that the place is fabulous.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 08/14/2018

Thank you for being a valued Kevin's North Area Transmissions II customer. We greatly appreciate your business!


SG
Sade G.
North Charleston, SC
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Sade said this is the only business she will take her vehicle.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 08/14/2018

Thank you for being a valued Kevin's North Area Transmissions II customer. We greatly appreciate your continued business!


NE
Nathaniel E.
Georgetown, SC
Toyota Avalon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Nathaniel said he has been going to the business for a long time. They do good work.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 08/06/2018

Thank you for being a continued customer of Kevin's North Area Transmissions II. We greatly appreciate your business!


RS
RUTH ANN S.
Summerville, SC
Honda Civic Si
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018
Car feels brand new again!
Drove away from Kevin’s Transmission smiling as always ... and with my car driving like a dream once more - new engine mounts tamed and quieted the suddenly loud and raucous beast ... and as always the people at the shop were the very best! 251,000 miles on my Honda Civic but with Kevin’s Transmission right here I plan on driving it forever!
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 07/30/2018

Thank you for being a valued Kevin's North Area Transmissions II customer! We are very pleased to hear of your positive experience with our services. We take pride in providing efficient services for customers. Your business is greatly appreciated!


JM
Jean M.
West Palm Beach, FL
Kia Sorento
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Jean said the service is really good.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 07/26/2018

Thank you for being a valued Kevin's North Area Transmissions II customer! It pleases us to learn of your satisfaction with our service. We greatly appreciate your business.


JD
Jonathan D.
North Charleston, SC
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Jonathan said this facility is convenient and the mechanic was very efficient. The work was done in a timely manner it was a great overall experience.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 08/17/2018

Thank you for sharing about your recent visit with Kevin's North Area Transmissions II. We are pleased that you had such a positive experience with us. Your business is greatly appreciated!