Kevin's North Area Transmissions & Automotive II

Please allow us the opportunity to satisfy you as a valued customer. Gloria or Shelton can assist you with the diagnostic information pertaining to your vehicle's specific needs.  On 10/11/16 you brought your 2007 Dodge Charger to our shop to diagnose your check engine light and engine performance issues, citing the accelerator jerks and shutters when letting off the gas pedal.  We performed an engine diagnostic code scan which generated the following results:  P0016-engine cam/crank timing mis alignment bank 1, C121C torque request signal denied, C121C - EGR tube seal/throttle body/intake manifold/map sensor. Our Technician spoke with you on this day and it was determined you would need to come back and be able to drop off the vehicle which would give us an opportunity to further diagnose your issue. You were not able to stay at this time, and requested to reschedule at a later date. The codes shown on the scanner identify this could be an issue caused by several possible issues which include: timing belt/chain misalignment (timing gear), damaged crankshaft or camshaft tone wheel or pulse ring which we advised additional time was needed to inspect the timing components after the timing cover is removed, please contact us to reschedule your appointment at a time which is convenient for you. Further diagnostics are needed and you have already paid the fee.  Please Contact Gloria or Shelton at 843-552-2666

Thank you for being a continued customer of Kevin's North Area Transmissions & Automotive II. We value and appreciate your business!

Thank you for being a valued Kevin's North Area Transmissions & Automotive II customer. We appreciate your business!

Thank you for being a valued customer of Kevin's North Area Transmissions & Automotive II. We appreciate your business!

Thank you for allowing Kevin's North Area Transmissions & Automotive II to service your vehicle. We appreciate your business.

Thank you for allowing Kevin's North Area Transmissions & Automotive II to service your vehicle. We take pride in providing exceptional service to all our customers at all times. We greatly appreciate your business!

Thank you for choosing & rating Kevin's North Area Transmissions & Automotive II to service your vehicle. We apologize for any inconveniences you experienced while the repairs to your vehicle were being completed. While we empathize with your grievance regarding the time involved in repairing your front wheel bearings; please note that a lot of the repair time was beyond our control. During the process of repairing your front wheel bearings, we realized that it was also necessary to order & install a driver front spindle for your vehicle. Once we were aware that there would be additional time required for the repair, we did our best to keep you informed of the process. Again, we apologize for any inconveniences you experienced. Thank you for your business!

Thank you for allowing Kevin's North Area Transmissions & Automotive II to service your vehicle. We greatly appreciate your business!

Thank you for allowing Kevin's North Area Transmissions & Automotive II to service your vehicle. We greatly appreciate your business!

Thank you for allowing Kevin's North Area Transmissions & Automotive II to service your vehicle. We are pleased that our efforts to provide excellent service did not go unnoticed. Your business is greatly appreciated!

Thank you for allowing Kevin's North Area Transmissions & Automotive II to service your vehicle. We are happy to know that you were pleased with the service you received. Your business is greatly appreciated!

Thank you for allowing Kevin's North Area Transmissions & Automotive II to service your vehicle. we are pleased that our efforts to provide excellent service did not go unnoticed. We greatly appreciate your business!

Thank you for allowing Kevin's North Area Transmissions & Automotive II to service your vehicle. Gloria and all our staff take pride in providing each customer with courteous and professional service. We greatly appreciate your business!

Thank you for allowing Kevin's North Area Transmissions & Automotive II to service your vehicle. We are grateful that our efforts to provide excellent service did not go unnoticed. Your business is greatly appreciated!

Thank you for allowing Kevin's North Area Transmissions & Automotive II to service your vehicle. We greatly appreciate your business!

Thank you for allowing Kevin's North Area Transmissions & Automotive II to service your vehicle. We greatly appreciate your business!

Thank you for your recommendation and for being a valued Kevin's North Area Transmissions & Automotive II customer. We greatly appreciate your business!

Thank you for allowing Kevin's North Area Transmissions & Automotive II to service your vehicle. We are pleased to know that you received the courteous service you deserve. We welcome the opportunity to render future services for vehicle as needed!

Thank you for sharing about your recent visit at Kevin's North Area Transmissions & Automotive II. We greatly appreciate your business!