Kevin's North Area Transmissions & Automotive II

Overview

Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5rating 4.65

485 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
95% Would Recommend
Latest Review 3 days ago

Reviews


ZB
Z B.
Mount Pleasant, SC
Chrysler 200
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2018 Category: Service
Z said the business was very courteous. They did their job in a very timely manner. They explained what was going on with her vehicle in great detail and in a way that she understood. The staff is very professional.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 02/22/2018

Thank you for allowing Kevin's North Area Transmissions & Automotive II to service your vehicle. We value offering detailed information to our customers regarding their vehicle; while providing courteous, professional service. We welcome the opportunity to service your vehicle in the future!


SP
Salvador P.
North Charleston, SC
Chevrolet Astro Passenger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2018 Category: Service
Salvador said the service provided was good. He will return to the facility, because the check engine light is on.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 02/16/2018

Thank you for allowing Kevin's North Area Transmissions II to service your vehicle. Don't hesitate to return to us for a vehicle diagnostic regarding your check engine light. Have a great day!


KS
Kristine S.
Spotsylvania, VA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2018
Best service I've gotten in a while
Gloria up front was amazing, I came in in a panic, extremely stressed because my caliper had locked up my wheel and fried my break lines. She went above and beyond to help me get it fixed fast and accurate so I was safe. The work that was done was incredibly professional. I distrust almost all mechanics but the work that Henry (technician) did is truly impeccable. The best part is they didn't rake me thru the coals to get the job done! I didn't have to take out a second mortgage to get my car back on the road and I couldn't be happier with Kevin's. As one who wouldn't recommend a mechanic for anything, I would honestly recommend Kevin's. They definitely have my business.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 02/26/2018

Thank you for allowing Kevin's North Area Transmissions & Automotive to service your vehicle! We are very pleased to hear of your experience with us. Gloria, Henry and all our staff/technicians take conscious efforts toward making sure we treat our customers with kindness, respect and professionalism. We couldn't be happier to know that our efforts to provide optimal service did not go unnoticed. We greatly appreciate your business and welcome the opportunity to service your vehicle in the future.


TG
TANYA G.
North Charleston, SC
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2018
Servive
I went in for a routine oil change. My car was ready before I knew it.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 02/16/2018

Thank you for allowing Kevin's North Area Transmissions II to provide your routine service. We take pride in providing prompt, efficient service. We look forward to your next service visit with us!


TL
Tim L.
South Carolina
Dodge Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/08/2018 Category: Service
Tim said the service was good, but he thinks they are a little pricey.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 02/13/2018

Thank you for allowing us to service your vehicle. Although our prices may not have been what you expected, please know that we charged what we felt was a reasonable cost point for the services outlined as follows: the total cost was $1,220.07 which included $375.00 labor for removal of old transfer case & installation of replacement transfer case, $777.07 for replacement transfer case, fluid, and additional parts needed plus $68 taxes.

Please Note that although your vehicle was admitted on 12/14/2017, we did not charge any storage fees during the time frame your vehicle was not being serviced. (It took nearly a month to gain authorization from customer to complete the work).


GB
Gloria B.
North Charleston, SC
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2018 Category: Service
Gloria said the staff were very nice. She had 0 problems and 0 questions. She went in for a purpose, the business took care of it quickly and she was on her way.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 02/13/2018

Gloria,

At Kevin's North Area Transmission 2, showing kindness is one of our golden rules. We strive to provide timely and efficient service. Thank you for the opportunity to service your vehicle.


JM
James M.
NORTH CHARLESTON, SC
Chevrolet Sonic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2018 Category: Service
Spoke with Goldie. She said was very pleased with the way they treated her.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 02/13/2018

At Kevin's North Area Transmission 2, we believe in treating all customers with respect and courtesy. Thank you for allowing us to service your vehicle.


RD
Ronald D.
North Charleston, SC
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/03/2018 Category: Service
Ronald said the staff was honest.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 02/13/2018

At Kevin's North Area Transmission 2, we take pride in providing honest service. Thank you for your business!


KH
K H.
Ladson, SC
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2018 Category: Service
K said the service was nice, prompt, and really easy.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 02/13/2018

On behalf of the staff at Kevin's North Area Transmission 2, we appreciate and thank you for your business. Have a great day!


SD
SHELTON D.
Charleston, SC
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2018
1O years and counting
THe Best Nothing else/
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 02/13/2018

On behalf of the staff at Kevin's North Area Transmission 2, we appreciate and thank you for your continued business. Have a great day!


TL
TONI L.
Summerville, SC
Chevrolet Cobalt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/27/2018
Car Had The "Shimmers"
My car would shake so bad every time I put on brakes. Took it to Kevin's and they fixed the problem at a very good price. Decided to get an oil change while I was there. They did the oil change in short order and I was able to get back to work on time.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 02/16/2018

Thank you for allowing Kevin's North Area Transmissions II to service your vehicle. We take pride in providing prompt, efficient service. 


NE
Nathaniel E.
Georgetown, SC
Cadillac SRX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2018 Category: Service
Nathaniel said everything went well with the business.
This review was collected via phone interview by Customer Research Inc.

WE
Wael E.
North Charleston, SC
GMC Envoy
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/22/2018 Category: Service
Wael said the service price was a little high.
This review was collected via phone interview by Customer Research Inc.

FD
Faith D.
North Charleston, SC
Mazda Mazda5
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/18/2018 Category: Service
Spoke with Reggie. He said Faith was happy with her service. They fixed her vehicle.
This review was collected via phone interview by Customer Research Inc.

DH
Dwaine H.
North Charleston, SC
BMW 5 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2018 Category: Service
Dwaine said the staff did a very good job.
This review was collected via phone interview by Customer Research Inc.

DH
Dwaine H.
North Charleston, SC
BMW 5 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2018 Category: Service
Dwaine said the staff did a very good job.
This review was collected via phone interview by Customer Research Inc.

WW
Wilhelmenia W.
North Charleston, SC
Lexus LS 430
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2018 Category: Service
Wilhemenia said the business did a great job and everyone was very nice.
This review was collected via phone interview by Customer Research Inc.

AH
Ashley H.
Goose Creek, SC
Honda Civic Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2018 Category: Service
Ashley said the business provided great customer service.
This review was collected via phone interview by Customer Research Inc.

SJ
Shyrome J.
North Charleston, SC
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2018 Category: Service
Shyrome said this business has great customer service, and he can get same day service.
This review was collected via phone interview by Customer Research Inc.

CH
Cheryl H.
Summerville, SC
Hyundai Accent
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/03/2018 Category: Service
Cheryl said the staff took a while to get her vehicle back to her, but they did a good job with everything.
This review was collected via phone interview by Customer Research Inc.