Kevin's North Area Transmissions & Automotive II

Overview

Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

520 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
95% Would Recommend
Latest Review 2 days ago

Reviews


EM
Enoch M.
Goose Creek, SC
Chevrolet Malibu
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/18/2018 Category: Service
Enoch said, the staff here are good and honest people but he thinks he was over charged for the diagnostic.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 05/22/2018

Thank you for choosing Kevin's North Area Transmissions II to diagnose your vehicle issues. We take pride in providing reliable information and service. We appreciate your business!


MH
Michelle H.
South Carolina
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Michelle said the overall experience was good. The service was quick. Her vehicle was done in a timely manner.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 05/18/2018

Thank you for choosing Kevin's North Area Transmissions II to service your vehicle. We greatly appreciate your business!


JP
John P.
Summerville, SC
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018
Great Service
Kevin's North Area transmission is a great place to service your vehicle. They do the same quality work as a dealership with a fraction of the cost. Customer service is top notch and Ms Gloria makes you feel like friend you haven't seen in a long time. Do not let the name fool you, they do more than transmission work. So for all your auto service needs from oil changes to tune ups please check out Kevin's North Area transmission. Oh and don't forget to check out the coupons and specials on their web site.

AJ
Al J.
Summerville, SC
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Al said it was really good service at the business. They are quick, fast and have reasonable prices. The staff keeps good service records of his vehicle.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 05/15/2018

Thank you for being a valued customer of Kevin's North Area Transmissions II. We take provide in providing efficient and timely service. We greatly appreciate your business.


BJ
Bernice J.
Charleston, SC
Buick LaCrosse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
Bernice said the employees were very nice. They were polite. They provided really good service. She loved the work.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 05/08/2018

Thank you for choosing Kevin's North Area Transmissions II to service your vehicle. We are happy that you were pleased with our service. Your business is greatly appreciated.


DO
Deandre O.
Charleston, SC
Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
Deandre said the facility provided nice and fast service. He said his vehicle is running pretty well.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 05/08/2018

Thank you for choosing Kevin's North Area Transmissions II to service your vehicle. We greatly appreciate your business!


LF
Logan F.
Los Angeles, CA
Dodge Challenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Logan said the staff got him in and out pretty quickly. He said other places didn't want to help him, due to it being a cheap fix, so he appreciates them taking the time to help him.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 05/08/2018

Thank you for being a valued customer of Kevin's North Area Transmissions II. We are happy that you were pleased with our service. Your business is greatly appreciated.


TD
Travaught D.
South Carolina
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Travaught said she didn't have a problem with the business.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 05/07/2018

Thank you for choosing Kevin's North Area Transmissions II to service your vehicle. We appreciate your business!


JM
James M.
Ladson, SC
Ram 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018 Category: Service
James said his oil change was done quickly, and everybody was polite. It was a good experience.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 05/03/2018

Thank you for choosing Kevin's North Area Transmissions & Automotive II to provide your routine vehicle maintenance. We are pleased that you had a positive experience. We greatly appreciate your business!


FL
Faith L.
Summerville, SC
Nissan Maxima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018 Category: Service
Faith said the business has good customer service. She said they doubled checked everything and she is pleased all around.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 05/03/2018

Thank you for being a valued customer of Kevin's North Area Transmissions & Automotive II. We take pride in providing effective and accurate service. We appreciate your business!


CJ
CAROLYN J.
Charleston, SC
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018
Oil change
I am always pleased with the service I receive at Kevin's Autotive shop. Thank you for your service.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 04/30/2018

Thank you for being a continued customer of Kevin's North Area Transmissions & Automotive II. We value and appreciate your business!


JR
JAMES R.
North Charleston, SC
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018
A MAN of HIS WORD
Repair & or Transmission Shops ! Scary words for most. I was quoted a price. Kevins North area Transmissions II LLC, DELIVERED what they promised! I highly recommend. Me and my 2010 Ford Ranger say THANK YOU.

James Ryan
Commercial Accounts Executive
GREGORY PEST SOLUTIONS
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 04/26/2018

Thank you for choosing Kevin's North Area Transmissions & Automotive II to service your vehicle. We take pride in maintaining our customers' trust and providing effective, accurate service. We greatly appreciate your business!


DA
Darius A.
Charleston Afb, SC
Isuzu Rodeo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018 Category: Service
Darius said they were very accommodating. They diagnosed the vehicle, fixed it and told him if there was a problem to bring it back.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 04/26/2018

Thank you for being a valued Kevin's North Area Transmissions & Automotive II customer. We appreciate your business and are happy that you were pleased with our service.


CT
Charvas T.
North Charleston, SC
Ford Windstar Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2018 Category: Service
Charvas said he has always used the business for service, and they always do an excellent job.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 04/20/2018

Thank you for being a continued customer of Kevin's North Area Transmissions & Automotive II. We value and appreciate your business!


JB
Josh B.
South Carolina
GMC Envoy XL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Josh said the customer service was pretty good.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 04/20/2018

Thank you for being a valued Kevin's North Area Transmissions & Automotive II customer. We appreciate your business!


JM
Jesus M.
North Charleston, SC
Dodge Neon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2018 Category: Service
Jesus said the business did a good job.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 04/13/2018

Thank you for being a valued customer of Kevin's North Area Transmissions & Automotive II. We appreciate your business!


RM
Rayshawn M.
North Charleston, SC
Chevrolet Impala
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/07/2018 Category: Service
Rayshawn said the business provided pretty good service.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 04/09/2018

Thank you for allowing Kevin's North Area Transmissions & Automotive II to service your vehicle. We appreciate your business.


MP
Monique P.
North Charleston, SC
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018 Category: Service
Monique said the staff were able to accommodate her when they were about to close. They answered the questions she had and provided great customer service.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 04/09/2018

Thank you for allowing Kevin's North Area Transmissions & Automotive II to service your vehicle. We take pride in providing exceptional service to all our customers at all times. We greatly appreciate your business!


DW
Dameon W.
Ladson, SC
Cadillac DeVille
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Dameon said his overall experience was great. All of their services and staff are great. He stated he hopes they keep doing what they are doing.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 04/09/2018

Thank you for allowing Kevin's North Area Transmissions & Automotive II to service your vehicle. We greatly appreciate your business!


DJ
Darryl J.
Hanahan, SC
Hyundai Accent
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/06/2018 Category: Service
Darryl said the service took a lot longer than he thought it would, and it inconvenienced him.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 04/09/2018

Thank you for choosing & rating Kevin's North Area Transmissions & Automotive II to service your vehicle. We apologize for any inconveniences you experienced while the repairs to your vehicle were being completed. While we empathize with your grievance regarding the time involved in repairing your front wheel bearings; please note that a lot of the repair time was beyond our control. During the process of repairing your front wheel bearings, we realized that it was also necessary to order & install a driver front spindle for your vehicle. Once we were aware that there would be additional time required for the repair, we did our best to keep you informed of the process. Again, we apologize for any inconveniences you experienced. Thank you for your business!