ReScore Reviews™ (1)
Our invoice records reflect that Mr. Kevin the service advisor did quote the customer $160 for a one way tow and diagnostic charge of $85.00. However once the vehicle arrived to our repair facility the technician discovered that the vehicle had major engine and transmission issues which prevented the vehicle from being driven. At the customer's request she asked that the vehicle was towed to her residence and she declined repairs after being provided with a detailed estimate regarding the necessary repairs. Therefore the service advisor was forced to charge for an additional tow of $65 which equals the $227 charge. Which included two separate tows, diagnostic, and shop supplies. The vehicle was placed in front of the apartment number provided initially the customer was not present by the tow truck driver. Two employees at Kevin's II after-the fact went back and physically pushed the vehicle in the EXACT location that the customer requested.
Your business is greatly appreciated Mr. Mayes please consider us for your future repair or general maintenance needs .
Mr. Ravenell we would like to personally thank you for expressing such confidence in our service.
Our entire staff appreciates your bussiness! Thank you!
Thank you for completing our survey
We would like to extend our Gratitude to you for taking the time to complete our on-line survey regarding your most recent visit to our repair facility. At Kevin's North Area Transmission II your TRUST is our business.
Thank you for taking the time to complete our on-line survey.
May God bless that business!
Thank you for taking the time to complete our on-line survey regarding your most recent visit, thank you for your valuable feedback regarding our business, this ensures we are able to provide the BEST CUSTOMER SERVICE!! At Kevin's North Area Transmissions II your TRUST is our BUSINESS!!
hello, THANK YOU FOR TAKING THE TIME TO COMPLETE OUR SURVEY, PLEASE CALL ROSE AT 843-552-2666 TO FORWARD YOUR SUGGESTIONS TO IMPROVE OUR BUSINESS
Thank you so much for taking the time to complete this survey, we really appreciate your business. Thank you from Ms. Gloria!!!!