Overview

Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5rating 4.64

344 Reviews

97% Would Recommend
Latest Review almost 4 years ago

Reviews


AC
Ambarish C.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2014 Category: Collision
Ambarish said the business is professional and helpful. The gave him frequent updates on his vehicle. Overall, it was a very positive experience.
This review was collected via phone interview by Customer Research Inc.

MT
Micheal T.
Washington
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/24/2014 Category: Collision
Micheal said the business took about 7 more days than originally estimated due to additional damages found. He also had to bring it back twice but over all it was a good experience.
This review was collected via phone interview by Customer Research Inc.

NN
Nicole N.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2014 Category: Collision
Nicole said her vehicle was 9 days late. They gave her multiple, unspecified reasons as to why and were completely honest about it.
This review was collected via phone interview by Customer Research Inc.

DA
Dan A.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2014 Category: Collision
Dan said that the business did good work, however they left grease and dirt on the inside of his vehicle that was not there when he dropped the vehicle off for repair.
This review was collected via phone interview by Customer Research Inc.

HD
Harmohit D.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2014 Category: Collision
Harmohit said he has no complaints about his experience because this business is good.
This review was collected via phone interview by Customer Research Inc.

SP
Steve P.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2014 Category: Collision
Steve said he was very satisfied.
This review was collected via phone interview by Customer Research Inc.

AL
Amanda L.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2014 Category: Collision
Amanda said she did not have any issues.
This review was collected via phone interview by Customer Research Inc.

VG
Vrushali G.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2014 Category: Collision
Vrushali said her experience was the same as a previous experiences. The repairs were up-to-mark and ready early. The repairs turned out well.
This review was collected via phone interview by Customer Research Inc.

JS
John S.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2014 Category: Collision
Spoke with Joan. She said she has never had any problems with this business. She did not need to be kept informed because she and her husband were out of the country.
This review was collected via phone interview by Customer Research Inc.

IH
Italo H.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2014 Category: Collision
Italo said the service was quick and he had a great experience.
This review was collected via phone interview by Customer Research Inc.

MF
Mohammed F.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2014 Category: Collision
Mohammed said I was nice talking with the staff. One of the scratches wasn't painted.
This review was collected via phone interview by Customer Research Inc.

NN
Nancy N.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2014 Category: Collision
Nancy said this business was great. They did everything they were supposed to do and they did it in a timely fashion. Everything went smooth.
This review was collected via phone interview by Customer Research Inc.

SB
Scott B.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2014 Category: Collision
Scott said this facility did a fantastic job. It was a good experience from start to finish. The repair was completed on time and they did what they were supposed to do. He was kept informed on the status.
This review was collected via phone interview by Customer Research Inc.

SW
Scott W.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2014 Category: Collision
Scott said the business was good at communicating with him and they did a good job overall. He said that he had to return to the business to reset sensors in the bumper of his vehicle.
This review was collected via phone interview by Customer Research Inc.

WA
Wade A.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2014 Category: Collision
Wade said he had a great experience at the business. He had no problems and they kept him updated.
This review was collected via phone interview by Customer Research Inc.

JC
James C.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2014 Category: Collision
James said they were very thoughtful and kept him informed. The completed work was very well done. His vehicle was delayed a week for a part on his brand new vehicle.
This review was collected via phone interview by Customer Research Inc.

TD
Tommy D.
Washington
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/10/2014 Category: Collision
Tommy said overall they did a pretty good job. He has to go back to the business because his doors still will not lock.
This review was collected via phone interview by Customer Research Inc.

VJ
Vijaykumar J.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2014 Category: Collision
Vijaykumar said they did a good job.
This review was collected via phone interview by Customer Research Inc.

WM
Wesley M.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2014 Category: Collision
Wesley said the business was considerate and did a great job on his vehicle. They kept him informed constantly and it was a pleasure working with them. He was extremely pleased with the service by the business as well as the insurance company.
This review was collected via phone interview by Customer Research Inc.

AR
Andrea R.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2014 Category: Collision
Andrea said everything went quickly and easy.
This review was collected via phone interview by Customer Research Inc.