Reviews
GS
Gary S.
Tomahawk, WI
2017 Hyundai Santa Fe S
Verified
Service
Service manager does an excellent job of keeping you informed. Work done on time.
Recommended
Grant R., Service Manager from Kocourek Hyundai responded on 10/16/2018
Thank you for the wonderful review and 5 stars! It was wonderful having you in for service.
Grant Rainville
Service ManagerKocourek Imports
715-359-5583
grainville@kocourekauto.com
RV
Roland V.
Stevens Point, WI
2017 Hyundai Tucson
Verified
Great People, Great Service!
Our service visit was completed promptly and in a very timely manner.
Recommended
Grant R., Service Manager from Kocourek Hyundai responded on 10/09/2018
Thank you for the wonderfuk review, it was our pleasure having you in for service!
Grant Rainville
Service ManagerKocourek Imports
715-359-5583
grainville@kocourekauto.com
MM
Mary M.
Colby, WI
2018 Hyundai Tucson
Verified
Excellent staff
Very friendly and excellent service dept,
Recommended
Verified Customer
Wausau, WI
2017 Hyundai Santa Fe S
Verified
Nice and clean
Chen is excellent to work with tech did a good job.
Recommended
Grant R., Service Manager from Kocourek Hyundai responded on 10/04/2018
Thank you for choosing Kocourek Hyundai!
Grant RainvilleService Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com
SS
Susan S.
Plover, WI
2018 Hyundai Sonata
Verified
Great service always
This is the third time I have written this review! I hope this time it will accept my email address as it is current and so far your site has not taken it! I have been happy with this dealership and my Sonata. Service has been great and everyone friendly. If you want future reviews please fix this problem.
Recommended
Grant R., Service Manager from Kocourek Hyundai responded on 10/04/2018
Thank you for the three attempts! It was wonderful having you in for service
Thank you,
Grant RainvilleService Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com
DC
Daniel C.
Weston, WI
2018 Hyundai Elantra
Verified
Service there is first rate.
I didn’t even have an appointment and they took care of me right away. Then call me on Monday to make sure everything was ok.
Recommended
Grant R., Service Manager from Kocourek Hyundai responded on 10/02/2018
It was our pleasure having you in for service! Thank you for choosing Kocourek Hyundai!
Grant Rainville
Service ManagerKocourek Imports
715-359-5583
grainville@kocourekauto.com
Verified Customer
Birnamwood, WI
2018 Hyundai Elantra
Verified
Am
Excellent
Recommended
Verified Customer
Wausau, WI
2013 Hyundai Santa Fe S
Verified
Great customer service
Always have great service when dropping my vehicle off at Hyundai. Cheng always has excellent customer service and seems to care about his customers concerns.
Recommended
Grant R., Service Manager from Kocourek Hyundai responded on 09/28/2018
It was our pleasure having you in for service with your Santa Fe.
Thank you!
Grant RainvilleService Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com
VH
Victor H.
Merrill, WI
2011 Hyundai Sonata Hyb
Verified
3 hour Oil Change?!?
I'm not one to complain, but my last two oil changes have taken 3 hours and 2.5 hours. This is borderline unacceptable. Also, this last time they rotated my tires when I clearly stated that I did not them to be done because I get them done at my tire place for free.
Grant R., Service Manager from Kocourek Hyundai responded on 09/26/2018
I appoligze for the time frame on your repairs and will be reviewing what happened as an oil change service should takes us 45 minutes to an hour. Also because of the misunderstanding on the tire rotation, you where not charged for the service.
Thank you,
Service Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com
TM
Thomas M.
Wausau, WI
2014 Hyundai Sonata Hyb
Verified
Chen service. writer
Very good service
Recommended
Grant R., Service Manager from Kocourek Hyundai responded on 09/26/2018
Thank you for choosing Kocoruek Hyundai!
Grant RainvilleService Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com
DK
Douglas K.
Merrill, WI
2017 Hyundai Santa Fe S
Verified
clean caring and considerate
I enjoy my appointments with Kocourek Hyundai because they are always friendly and do the work when they say they will. the place is clean and has a nice waiting place.
Recommended
Grant R., Service Manager from Kocourek Hyundai responded on 09/24/2018
It was wonderful having you in for service! Thank you for choosing Kocourek Hyundai!
Grant RainvilleService Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com
DS
Donny S.
Aniwa, WI
2018 Hyundai Santa Fe S
Verified
Clean neat professional
Great dealership.
Recommended
Grant R., Service Manager from Kocourek Hyundai responded on 09/24/2018
It was our pleasure having you in for service!
Thank you
Grant RainvilleService Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com
Verified Customer
Spencer, WI
2017 Hyundai Tucson
Verified
Kocourek
I like everyone I deal with. They are very good to me. I probably won’t buy another Hyundai tho. Not happy with my car but it is the way it is and nothing can be done.
Recommended
Grant R., Service Manager from Kocourek Hyundai responded on 09/19/2018
Thank you for choosing Kocourek!
Grant RainvilleService Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com
Verified Customer
Kronenwetter, WI
2017 Hyundai Santa Fe
Verified
Excellent Service
Always have great customer service. Chen Lor is great!
Recommended
Grant R., Service Manager from Kocourek Hyundai responded on 09/17/2018
Thank you for choosing Kocourek Hyundai for your vehicle needs. It was wonderful having you in for service!
Grant RainvilleService Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com
RW
Renate W.
Kronenwetter, WI
2016 Hyundai Tucson
Verified
Great customer service
We have owned our Hyundai Tucson for 2 years. Really appreciate the good service we receive from the team at Kocourek. Chen always is so friendly and knowledgeable about anything we ask.
Recommended
Grant R., Service Manager from Kocourek Hyundai responded on 09/17/2018
It was our pleasure having you in for service!
Thank you,
Grant RainvilleService Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com
Verified Customer
Aniwa, WI
2018 Hyundai Tucson
Verified
Great service
Friendly staff
Recommended
Grant R., Service Manager from Kocourek Hyundai responded on 09/17/2018
Thank you for choosing Kocourek Hyundai!
Grant RainvilleService Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com
Verified Customer
Thorp, WI
2016 Hyundai Elantra Gt
Verified
Dealer
Good dealer
Recommended
Grant R., Service Manager from Kocourek Hyundai responded on 09/14/2018
Thank you for choosing Kocourek Hyundai!
Grant RainvilleService Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com
Verified Customer
Tomahawk, WI
2014 Hyundai Sonata
Verified
Review
Service and facilities great!!
Recommended
Grant R., Service Manager from Kocourek Hyundai responded on 09/12/2018
Thank you for choosing Kocourek Hyundai for your service needs!
Grant RainvilleService Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com
JD
John D.
Lac Du Flambeau, WI
2005 Hyundai Tucson
Verified
Tucson Service
On time and prompt service. Comfortable waiting area.
Recommended
Grant R., Service Manager from Kocourek Hyundai responded on 09/12/2018
Thank you for choosing Kocouerk Hyundai!
Grant RainvilleService Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com
Verified Customer
Weston, WI
2013 Hyundai Santa Fe S
Verified
5
5
Recommended
Grant R., Service Manager from Kocourek Hyundai responded on 09/11/2018
Thank you for choosing Kocourek Hyundai!
Grant Rainville
Service ManagerKocourek Imports
715-359-5583
grainville@kocourekauto.com