Kocourek Hyundai

Thank you for the wonderful review! It was our pleasure having you in for service!

Thank you,

Thank you for choosing KOcourek Hyundai!

It was our pleasure having you in with your Sonata. It was our pleasure taking care of your Sonata!

Thank you,

Thank you for the wonderful review! It was our pleasure having you for service!

Thank you,

Thank you for choosing Kocourek Hyundai!

Thank you for choosing Kocourek Hyundai for your services! It was our pleasure having you in with your Elantra.

Thank you,

We are always up front with all charges so our guest understand what they are paying for. We always let our guest know about the diagnastic fee before the repairs begin, most repair facalities add the diag. cost to the repair and say they have no charge diag. We feel this is not an honest practice and always let our guest know what they are being charged for, before the repairs begin. 

Thank you,

Thank you so much for choosing and trusting Kocourek Hyundai with your Santa Fe! It was our pleasure having you in for service.

Thank you,

Thank you for the 5 star review and for choosing Kocourek Hyundai!

Thank you so much for the wonderful review! We always strive for a "no suprise" service visit and we are happy to hear our guests are happy with the experience.

Thank you

Thank you for the wonderful review! It was great having you in for service.

Thank you!

It was our pleasure having you and the pup in for service! Thank you for choosing Kocourek Hyundai

Thank you for choosing Kocoruek Hyundai for your vehicle needs!

Thank you,

Thank you for choosing Kocourek Hyundai!

Thank you for visiting us at Kocourek Hyundai! It was our pleasure having you in for service.

Thank you for choosing Kocourek Hyundai!

We do have car wash coupons for our guests while we are hiring new detailer staff.  I appoligize if you did not get one. We will be reaching out to you today to get one to you.

Thank you!

Thank you for choosing Kocourek Hyundai!

Mark,
We would have been more than happy to take care of the concerns you had with the paint concerns you had on your Santa Fe, if the concerns were under Hyundai warranty. As we discussed you are well outside the warranty coverage with the concerns you had. We are simply following the guidelines that are guaranteed to every Hyundai owner and your vehicle is well outside of the coverage of this guarantee.

As we discussed if you feel we are not doing our jobs properly or just puppets to the Hyundai corporation. Please feel free to contact Hyundai directly or take your vehicle to a different dealership for a second opinion. There is a dealership closer to you than we are by about 20 miles. Please feel free to have them review your concerns if they haven't already. 

We will always take care of our guest concerns when it comes to warranty repairs. We repaired an item when you where here for this visit, because it was covered by your Hyundai warranty. However if a repair is not covered by warranty or if the warranty is expired, we cannot make the repairs under warranty at no charge. Hyundai will not cover the cost associated with the repairs as you have no warranty.

Thank you for visiting Kocourek Hyundai,

Thank you for the review! Please know that anything we suggest when your vehicle is in for repairs is either due to mileage(maintenance) or because our technicians found it in need of replacement. If you ever have any questions on what we are suggesting please ask and we will be more than happy to take out to your vehicle and show you what we are suggestion. Your peace of mind while your vehicle is in for service is our priority. 

Thank you,