Kocourek Hyundai

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715-359-5583
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Overview

Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77
4.8

( 735 Reviews )

5 star
85%
4 star
8%
3 star
2%
2 star
1%
1 star
1%

ReScore Reviews™ (13)

ReScore
Overall Rating 3.6923054/5Overall Rating 3.6923054/5Overall Rating 3.6923054/5rating 3.6923054rating 3.6923054
Original
Overall Rating 2.07692/5Overall Rating 2.07692/5rating 2.07692rating 2.07692rating 2.07692
95% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews

JE
Judy E.
Wausau, WI
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2019 Category: Service
good service
Enjoy the way you can drop car off a day early and get it all done the next day and pick up car.
Recommended
Grant R., Service Manager from Kocourek Hyundai responded on 11/11/2019

Thank you for choosing Kocourek Hyundai!

Grant Rainville
Service Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com
RK
Richard K.
Woodruff, WI
2019 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2019 Category: Service
My service report
Your Hyundai service advisor. He is always upbeat and courteous. He is great at his job. All the guys are great, they do a fantastic job at getting you in and out in a timely fashion. I tell all my friends how good they are, even those friends who don't own a Hyundai.
Recommended
Grant R., Service Manager from Kocourek Hyundai responded on 11/07/2019

Thank you for the wonderful review and 5 stars! It is our pleasure having you in for service.

Thank you,

Grant Rainville
Service Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com
EF
Erma F.
Schofield, WI
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2019 Category: Service
Customer service
They treat you with respect.. always tell you exactly what they are doing and don’t overcharge you...
Recommended
Grant R., Service Manager from Kocourek Hyundai responded on 11/01/2019

Thank you for the wonderful review! It was our pleasure having you in for service with your Tucson.

Thank you,

Grant Rainville
Service Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com
Verified Customer
Abbotsford, WI
2020 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2019 Category: Service
W
ya
Recommended
Grant R., Service Manager from Kocourek Hyundai responded on 10/31/2019

Thank you for choosing Kocourek Hyundai!

Grant Rainville
Service Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com
Verified Customer
Tomahawk, WI
2014 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2019 Category: Service
Service
Great service, friendly service managers
Recommended
Grant R., Service Manager from Kocourek Hyundai responded on 10/31/2019

It was our pleasure having you in for service with your Santa Fe!

Grant Rainville
Service Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com
Verified Customer
Aniwa, WI
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2019 Category: Service
Customer service
As always outstanding customer service!!
Recommended
Grant R., Service Manager from Kocourek Hyundai responded on 10/28/2019

Thank you for choosing Kocourek Hyundai!

Grant Rainville
Service Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com
DT
Dennis T.
Weston, WI
2016 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2019 Category: Service
Professional, with great personality
Setting up appointment was easy. When getting to dealership was greeted with professional service advisor and then taken care of with a smile. Thank you!
Recommended
Grant R., Service Manager from Kocourek Hyundai responded on 10/22/2019

Thank you for the wonderful review and 5 stars! It was our pleasure having you for service.

Thank you,

Grant Rainville
Service Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com
CB
Cami B.
Marshfield, WI
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2019 Category: Service
Very good service
The people were courteous & informative. I will definitely be back for any issues that arise with my car in the future
Recommended
Grant R., Service Manager from Kocourek Hyundai responded on 10/21/2019

Thank you for the wonderful review! It is our pleasure having you in for service with your Sonata

Thank you,

Grant Rainville
Service Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com
RK
Roger K.
Marshfield, WI
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2019 Category: Service
Service excellence
I am always treated well at Kocourek. They know me and do a good job always for me.
Recommended
Grant R., Service Manager from Kocourek Hyundai responded on 10/21/2019

Thank you for choosing Kocourek Hyundai!

Grant Rainville
Service Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com
DK
Demian K.
Ringle, WI
2019 Hyundai Veloster N
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2019 Category: Service
service
fast and good
Recommended
Grant R., Service Manager from Kocourek Hyundai responded on 10/21/2019

Thank you for choosing Kocourek Hyundai!

Grant Rainville
Service Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com
Verified Customer
Rothschild, WI
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2019 Category: Service
Amazing customer service
Thank you for the great customer service
Recommended
Grant R., Service Manager from Kocourek Hyundai responded on 10/18/2019

Thank you for choosing Kocourek Hyundai!

Grant Rainville
Service Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com
Verified Customer
Athens, WI
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2019 Category: Service
Courteous service
Was pleased with service.
Recommended
Grant R., Service Manager from Kocourek Hyundai responded on 10/18/2019

It was our pleasure having you in for service with your Tucson!

Thank you,

Grant Rainville
Service Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com
JS
June S.
Watersmeet, MI
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2019 Category: Service
Thank you Chen
All is good, except the news about AWD
Recommended
Grant R., Service Manager from Kocourek Hyundai responded on 10/16/2019

Thank you for choosing Kocurek Hyundai!

Grant Rainville
Service Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com
JA
Jessica A.
Wisconsin Rapids, WI
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2019 Category: Service
Friendly. Reliable. Fast
Chen was awesome with my vehicle. Was done in less than 30 minutes
Recommended
Grant R., Service Manager from Kocourek Hyundai responded on 10/16/2019

It was wonderful having you with your Tucson!

Thank you,

Grant Rainville
Service Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com
Verified Customer
Hatley, WI
2018 Hyundai Elantra
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/15/2019 Category: Service
oil change
Oil change was fine
Grant R., Service Manager from Kocourek Hyundai responded on 10/17/2019

I apologize about the TV being that loud during your visit. Please rest assured that we have discussed this at the dealership to make sure this doesn't happen in the future to our waiting guest. It was great having you in for service and thank you for allowing us to work on your Hyundai.

Thank you,

Grant Rainville
Service Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com
Verified Customer
Tomahawk, WI
2014 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2019 Category: Service
Timely service
Service is prompt and completed in a timely fashion
Recommended
Grant R., Service Manager from Kocourek Hyundai responded on 10/15/2019

Thank you for the 5 star review! It was great having you in for servie with your Santa Fe.

Thank you,

Grant Rainville
Service Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com
Verified Customer
Mosinee, WI
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2019 Category: Service
FRIENDLY SERVICE
.
Recommended
Grant R., Service Manager from Kocourek Hyundai responded on 10/10/2019

Thank you for the 5 star review! It was great having you here for service with your Santa Fe!

Thank you,

Grant Rainville
Service Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com
Verified Customer
Merrill, WI
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/08/2019 Category: Service
clean & friendly
I always enjoy bring my car in for service.
Recommended
Grant R., Service Manager from Kocourek Hyundai responded on 10/09/2019

Thank you for choosing Kocourek Hyundai!

Grant Rainville
Service Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com
JM
Janet M.
Weston, WI
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2019 Category: Service
Service appt
Service technician was great
Recommended
Grant R., Service Manager from Kocourek Hyundai responded on 10/08/2019

It was our pleasure having you here with us!

Thank you,

Grant Rainville
Service Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com
RS
Roxana S.
Pickerel, WI
2019 Hyundai Kona
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/06/2019 Category: Service
Ok, but prices are out of line. When you spend $30,000 on a vehicle you should get a little break
Above
Recommended
Grant R., Service Manager from Kocourek Hyundai responded on 10/07/2019

Thank you for choosing Kocourek Hyundai!

Thank you

Grant Rainville
Service Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com
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