Reviews
EB
Earl B.
Wausau, WI
2017 Hyundai Ioniq Hybr
Verified
Exellent
excellent work
timely recommendations
fast service
timely recommendations
fast service
Recommended
Grant R., Service Manager from Kocourek Hyundai responded on 08/17/2018
It was our pleasure having you in for service with your Ioniq!
Thank you,
Grant RainvilleService Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com
Verified Customer
Arbor Vitae, WI
2017 Hyundai Santa Fe
Verified
Great friendly service
The service is great. However, for out of town customers the hours of business are not very convenient. No weekend hours and only open late one day each week.
Recommended
Grant R., Service Manager from Kocourek Hyundai responded on 08/16/2018
Thank you for choosing Kocourek Hyundai!
Grant RainvilleService Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com
Verified Customer
Wausau, WI
2014 Hyundai Sonata
Verified
Great Customer Service
Well taken care of all the time. Concerns are always addressed.
Recommended
Grant R., Service Manager from Kocourek Hyundai responded on 08/15/2018
It was wonderful having you in for service! Thank you for choosing Kocourek Hyundai
Grant RainvilleService Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com
Verified Customer
Wausau, WI
2014 Hyundai Santa Fe S
Verified
Good service.
Good service. The staff is nice and works hard to help you. Would have given 5 stars if they hadn’t scratched my vehicle when fixing a problem.
Recommended
Grant R., Service Manager from Kocourek Hyundai responded on 08/13/2018
Thank you for choosing Kocourek Hyundai!
Grant Rainville
Service ManagerKocourek Imports
715-359-5583
grainville@kocourekauto.com
Verified Customer
Stevens Point, WI
2013 Hyundai Elantra
Verified
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Recommended
Grant R., Service Manager from Kocourek Hyundai responded on 08/09/2018
Thank you for choosing Kocourek Hyundai!
Grant Rainville
Service ManagerKocourek Imports
715-359-5583
grainville@kocourekauto.com
MP
Mary P.
White Lake, WI
2014 Hyundai Sonata
Verified
Personalized service
Chen Lor provides exceptional customer service. He listens, is personable and always remains calm and courteous. He is the reason we return to the dealership for car repairs and maintenance.
Recommended
Grant R., Service Manager from Kocourek Hyundai responded on 08/07/2018
Thank you fso much for the wonderful review and kind words. It was our pleasure having you in with your Sonata.
Thank you,
Grant RainvilleService Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com
DC
Daniel C.
Weston, WI
2018 Hyundai Elantra
Verified
They to a great job.
Great job as always. Treat you with great respect.
Recommended
Grant R., Service Manager from Kocourek Hyundai responded on 08/06/2018
Thank you for the wonderful review! Its was great having you in for service
Grant Rainville
Service ManagerKocourek Imports
715-359-5583
grainville@kocourekauto.com
Verified Customer
Dorchester, WI
2018 Hyundai Tucson
Verified
Efficient and pleasant
People were helpful. Time allotted was accurate and car wash was bonus.
Recommended
Grant R., Service Manager from Kocourek Hyundai responded on 08/01/2018
Thank you for choosing Kocourek Hyundai!
Grant RainvilleService Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com
KP
Karen P.
Wausau, WI
2013 Hyundai Elantra Co
Verified
Individualized service
Our Granddaughter brought our Hyundai in for an oil change. I was at a Non-profit Organization doing scheduled volunteering. The car was done before I was finished, our Granddaughter had errands to run so the service staff let her take the car and I came in to pay for it after my volunteer work. We appreciated the accommodation.
Recommended
Grant R., Service Manager from Kocourek Hyundai responded on 07/27/2018
It was our pleasure having you in for service!
Thank you,
Grant RainvilleService Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com
Verified Customer
Aniwa, WI
2018 Hyundai Tucson
Verified
Great service
Friendly staff
Recommended
Grant R., Service Manager from Kocourek Hyundai responded on 07/20/2018
It was wonderful having you in for service!
Thank you,
Grant RainvilleService Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com
SS
Susan S.
Plover, WI
2018 Hyundai Sonata
Verified
Friendly and concerned service always!
Already have recommended your company to all my friends and family! Excellent!
Recommended
Grant R., Service Manager from Kocourek Hyundai responded on 07/19/2018
Thank you for choosing Kocourek Hyundai!
Grant RainvilleService Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com
Verified Customer
Denver, CO
2017 Hyundai Santa Fe
Verified
Appointed time
Was able to get an appointment on short notice.
Recommended
Grant R., Service Manager from Kocourek Hyundai responded on 07/19/2018
It was great having you in for service!
Thank you for the wonderful review,Grant Rainville
Service Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com
Verified Customer
Wausau, WI
2012 Hyundai Sonata
Verified
Would Recommend!
I just bought new tires recently, and found out there was a nail in one of them. Chen worked with me and covered the cost of pacthing them. He's always a pleasure to work with. He keeps me coming back because he always tries to help his customers and shows genuine interest in his guests. Great job!
Recommended
Grant R., Service Manager from Kocourek Hyundai responded on 07/18/2018
Thank you for the kind review! It was great having you in for service.
Thank you!
Grant RainvilleService Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com
LP
Laurie P.
Tigerton, WI
2016 Hyundai Tucson
Verified
Service always 5 stars top to bottom
Excellence always!
Recommended
Grant R., Service Manager from Kocourek Hyundai responded on 07/12/2018
Thank you for the great review! We look forward to seeing you again Laurie it was great having you in with your Tucson.
Thank you,
Grant RainvilleService Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com
AS
Anthony S.
Weston, WI
2014 Hyundai Elantra Co
Verified
Knowledgeable and helpful staff
Professional level of service from the beginning I drive my car into service garage to the end of their service of my car. always great work
Recommended
Grant R., Service Manager from Kocourek Hyundai responded on 07/12/2018
It was our pleasure having you in for service Anthony!
Thank you!
Grant RainvilleService Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com
Verified Customer
Schofield, WI
2018 Hyundai Santa Fe S
Verified
Tire replacement
Didn’t have tires to match what is on my car, new vehicle (only 8000 miles). Had to get different tire or wait two days. However got me in immediately and back on the road in a couple hours
Recommended
Grant R., Service Manager from Kocourek Hyundai responded on 07/10/2018
Thank you for choosing Kocourek Hyundai for your vehicle needs!
Grant Rainville
Service ManagerKocourek Imports
715-359-5583
grainville@kocourekauto.com
AG
Amy G.
Rothschild, WI
Chen & Justin make Kocourek Hyundai Great!
I recently had my 2011 Hyundai Sonata engine seize up on me. I had taken car in previous for the engine recall and Kocourek cleared it. Upon seizing, I was worried engine wouldn't be covered as it was over 120,000 miles. Chen went to bat for me with Hyundai and got them to pay for new engine. Chen stayed in contact with me through the whole 2 month process. Justin did all the repair work on the vehicle to include some suspension repairs that were necessary to make the car 100% safe. I can't say enough about the care and service I received from Chen and Justin! Fantastic employees through and through!
Recommended
AG
Amy G.
Rothschild, WI
2011 Hyundai Sonata
Verified
Chen & Jeremy make Kocourek Hyundai Great!
I recently had my 2011 Hyundai Sonata engine seize up on me. I had taken car in previous for the engine recall and Kocourek cleared it. Upon seizing, I was worried engine wouldn't be covered as it was over 120,000 miles. Chen went to bat for me with Hyundai and got them to pay for new engine. Chen stayed in contact with me through the whole 2 month process. Jeremy did all the repair work on the vehicle to include some suspension repairs that were necessary to make the car 100% safe. I can't say enough about the care and service I received from Chen and Jeremy! Fantastic employees through and through!
Recommended
Grant R., Service Manager from Kocourek Hyundai responded on 07/09/2018
Thank you for your patience during your repair time! It was our pleasure having you in for service and for the wonderful review
Thank you,
Grant RainvilleService Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com
JG
Jeffrey G.
Birnamwood, WI
2018 Hyundai Elantra
Verified
Nice job
Very nice, good work
Recommended
Grant R., Service Manager from Kocourek Hyundai responded on 07/09/2018
Thank you for choosing Kocourek Hyundai!
Grant RainvilleService Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com
PB
Patricia B.
Arbor Vitae, WI
2017 Hyundai Elantra
Verified
friendly staff
Great people to wok with.
Recommended
Grant R., Service Manager from Kocourek Hyundai responded on 06/29/2018
Thank you for choosing Kocourek Hyundai for your service needs!
Grant RainvilleService Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com