Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

561 Reviews

ReScore Reviews™ (11)

ReScore
Overall Rating 3.5454582/5Overall Rating 3.5454582/5Overall Rating 3.5454582/5rating 3.5454582rating 3.5454582
Original
Overall Rating 2.18182/5Overall Rating 2.18182/5rating 2.18182rating 2.18182rating 2.18182
95% Would Recommend
100% Business Response
Latest Review 5 days ago

Reviews


JZ
Jeffrey Z.
Schofield, WI
2016 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Great service as always
I never have to worry as they always provide great service and address all issues.
Grant R., Service Manager from Kocourek Hyundai responded on 12/14/2018

It was our pleasure having you in with your Genesis. Thank you for choosing Kocourek Hyundai!

Grant Rainville
Service Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com

BB
Barb B.
Rosholt, WI
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
outstanding staff
Great service,friendly staff,awsome overall experience as always.
Grant R., Service Manager from Kocourek Hyundai responded on 12/11/2018

It was our pleasure having you in for service!

Thank you,

Grant Rainville
Service Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com

EW
Edward W.
Marshfield, WI
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2018 Category: Service
Personal service...the Service person knows my name and my history and uses that to make sure our needs are met.
As always, Chen did a great job of making sure we were comfortable with the wait to have our car serviced. The technicians did an excellent job of making sure our car was "road ready" in every sense.
Grant R., Service Manager from Kocourek Hyundai responded on 12/10/2018

Thankyou for the wonderful review! It was our pleasure having you in for service with your Sonata

Grant Rainville
Service Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com

BP
Beth P.
Saint Germain, WI
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018 Category: Service
Oil change
I requested to be in and out in an hour. They were great in getting me out within that hour
Grant R., Service Manager from Kocourek Hyundai responded on 12/07/2018

Thank you for choosing Kocourek Hyundai for your vehicle needs!

Grant Rainville

Service Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com

RG
Rex G.
Wausau, WI
2015 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2018 Category: Service
Friendly service
I feel that I get serviced with honesty
Grant R., Service Manager from Kocourek Hyundai responded on 12/03/2018

Thank you for choosing Kocourek Hyundai for your vehicle needs!

Grant Rainville
Service Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com

JT
Janice T.
Wittenberg, WI
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2018 Category: Service
Friendly atmosphere, reliable service
I am always happy with the service I receive on my Hyundai.
Grant R., Service Manager from Kocourek Hyundai responded on 11/30/2018

Thank you for the wonderful review! It was our pleasure having you in for service.

Thank you,

Grant Rainville
Service Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com

AL
Anne L.
Athens, WI
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2018 Category: Service
Nice atmosphere
The staff at Kocourek are very friendly and the waiting area is bright and comfortable.
Grant R., Service Manager from Kocourek Hyundai responded on 11/29/2018

Thank you for choosing Kocourek Hyundai!

Grant Rainville
Service Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com

CD
Christine D.
Wausau, WI
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2018 Category: Service
Excellent, Again
Every service experience is the same- excellent
Grant R., Service Manager from Kocourek Hyundai responded on 11/29/2018

It was our pleasure having you in for service with your Santa Fe.

Thank you,

Grant Rainville
Service Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com

CW
Carol W.
Wausau, WI
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/24/2018 Category: Service
service
when buying or bringing in for service, staff are great
Grant R., Service Manager from Kocourek Hyundai responded on 11/25/2018

It was wonderful having you in for service

Thank you!

Grant Rainville
Service Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com

DB
Dale B.
Rothschild, WI
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018 Category: Service
15000 mile service
Had my 15000 mile service done. Everything was done to perfection. No delays in and out in about 1 1/2 hours. And a free car wash.
Grant R., Service Manager from Kocourek Hyundai responded on 11/25/2018

It was our pleasure having you in with your Sonata!

Thank you

Grant Rainville
Service Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com

DK
Dorothy K.
Iron River, MI
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2018 Category: Service
Nice, helpful people, great service
I am very pleased with the great, prompt service, and though I live two hours away, it is well worth the trip.
Grant R., Service Manager from Kocourek Hyundai responded on 11/19/2018

Thank you for the wonderful review! It was wonderful having you in with your Sonata!

Grant Rainville
Service Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com

GH
Gloria H.
Wausau, WI
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2018 Category: Service
Clean, friendly & reliable
Once again friendly courteous employees. Service done in a timely manner. Always happy with results.
Grant R., Service Manager from Kocourek Hyundai responded on 11/19/2018

Thank you for choosing Kocourek Hyundai!

Grant Rainville
Service Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com

Verified Customer
Aniwa, WI
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2018 Category: Service
Always accommodating
As always the service dept. was more than accommodating!!
Grant R., Service Manager from Kocourek Hyundai responded on 11/12/2018

It was wonderful having  you in for service with your Santa Fe!

Grant Rainville
Service Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com

Verified Customer
Junction City, WI
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2018 Category: Service
Great customer service
Everyone is always so friendly.
Grant R., Service Manager from Kocourek Hyundai responded on 11/06/2018

Thank you for choosing Kocourek Hyundai!

Grant Rainville
Service Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com

LK
Laurie K.
Rosholt, WI
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Everyone
Great place
Grant R., Service Manager from Kocourek Hyundai responded on 11/05/2018

It was our pleasure having you in for service!

Thank you

Grant Rainville
Service Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com

ND
Nicole D.
Wisconsin Rapids, WI
2011 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Great service
I know I'm gonna be taken care of at Hyundai's service department. They always provide great service and make sure my car is running great.
Grant R., Service Manager from Kocourek Hyundai responded on 11/05/2018

Thank you for the wonderful review! It was great having you in for service with your Sonata

Grant Rainville
Service Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com

MH
Margaret H.
Rothschild, WI
2015 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Great Service
The great customer service.
Grant R., Service Manager from Kocourek Hyundai responded on 11/05/2018

It was great having you in for service with your Tucson!

Thank you for the wonderful review

Grant Rainville
Service Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com

MT
Megan T.
Neenah, WI
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2018 Category: Service
1000 mile service check
Stopped in for my first service check with my new Hyundai and everyone was great to work with
Grant R., Service Manager from Kocourek Hyundai responded on 11/02/2018

It was our plesaure having you in for service. Enjoy your new Tucson!

Grant Rainville

Service Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com

JH
Julie H.
Rhinelander, WI
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2018 Category: Service
the people
the service crew is very good
Grant R., Service Manager from Kocourek Hyundai responded on 10/29/2018

Thank you for choosing Kocourek Hyundai!

Grant Rainville
Service Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com

MB
Melissa B.
Weston, WI
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Koucerek
Will always be my dealer!
Grant R., Service Manager from Kocourek Hyundai responded on 10/29/2018

Thank you for the wonderful review! It was our pleasure having you in for service

Grant Rainville
Service Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com