Overview

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5rating 4.6

1095 Reviews

ReScore Reviews™ (37)

ReScore
Overall Rating 4.8648649/5Overall Rating 4.8648649/5Overall Rating 4.8648649/5Overall Rating 4.8648649/5rating 4.8648649
Original
Overall Rating 2.32432/5Overall Rating 2.32432/5rating 2.32432rating 2.32432rating 2.32432
92% Would Recommend
100% Business Response
Latest Review 3 days ago

Reviews


TC
Tragale C.
Dearborn, MI
2009 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2019 Category: Service
Good place to do business
My cars have been serviced here since 2006. Tony Jackson seems to be the only person whose consistent with service department. He does exceptional work. I intend to keep my Hyundai genesis forever so I hope he continues his employment there.

Verified Customer
Redford, MI
2019 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2019 Category: Service
7500 mile service
The service representative took time to review my services when I had an issue with billing and provided his business card for future scheduling.

Overall Rating 1/5rating 1rating 1rating 1rating 1
10/15/2019 Category: Service
Prices online are not honored at dealership
This dealership has different prices than it’s online booking.
PRASHANTA N. from LaFontaine Hyundai responded on 10/16/2019

I'm sorry youre recent visit was less than 5 stars.  Please call me at your earliest convenience to discuss the situation. 

Shawn Nagappa
Service Manager
313-996-6252 direct


JH
James H.
Romulus, MI
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2019 Category: Service
Great Service
Lafontaine Hyundai is a great place to take my vehicle for all my service needs. Not only will they work with you on repair pricing, but they get you on your way quickly!

GM
Gerald M.
Redford, MI
2020 Hyundai Palisade
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2019 Category: Service
Service
My service representative took a bad situation and turned it into a good situation I am completely satisfied

Verified Customer
Dearborn Heights, MI
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2019 Category: Service
Great people
Great care excellent customer service been with them since 1993 wouldn't go any place else

BH
Byron H.
Detroit, MI
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2019 Category: Service
satisfied!
Exceptional customer service, from professional, knowledgeable, friendly courteous, and attentive members of the la fontaine team.

Verified Customer
Allen Park, MI
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2019 Category: Service
Service Advisor
The service advisor was awesome communicating my vehicle service needs.

RA
Rami A.
Dearborn Heights, MI
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2019 Category: Service
Professional people
Excellent service department

LS
Latoya S.
Detroit, MI
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2019 Category: Service
caring they listen
They are always friendly easy to talk to and the main thing is that they listen

Verified Customer
Dearborn Heights, MI
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2019 Category: Service
Sante Fe
Easy to make an appt. No issues with the service.

Verified Customer
Detroit, MI
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2019 Category: Service
Awesome Service
Great customer service and maintenance team!!

JD
Joyce D.
Detroit, MI
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2019 Category: Service
Oil
Work completed timely

PP
Pauline P.
Detroit, MI
2011 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2019 Category: Service
This organization is very professional and prompt and make sure the customers is not waiting around they provided you with Lyft assistance to your destination home.
will return very satisfied customer.

Verified Customer
Taylor, MI
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2019 Category: Service
Thorough & Flexible
Tony did a great job explaining all the work needed and what was urgent and what could wait. He was also flexible with my time, knowing I was leaving with family on a trip, which I greatly appreciated.

LD
Laverne D.
Detroit, MI
2005 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2019 Category: Service
confident workmanship
service people / mechanics know your type of vehicle

DB
Deshawn B.
Detroit, MI
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2019 Category: Service
Service
I took my car in for service and they did A great job, I will definitely be coming back.

BS
Beverly S.
Flat Rock, MI
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2019 Category: Service
Great service
I wouldn’t take my car to any other dealership

LB
Lawrence B.
Dearborn, MI
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2019 Category: Service
Courteous with excellent service
Quick easy drop off and a shuttle home. Work was done on time line given at drip off. So far everything seems to be good.

AB
Addisalem B.
Dearborn, MI
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2019 Category: Service
Excellent Services!!
After 3 years of my experience with hyundai santa fe, I'm still grateful for my decision.

SP
Steven P.
Dearborn Heights, MI
2013 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2019 Category: Service
Location
Good servive